The staff at this hotel were excellent, going above and beyond to accommodate us. They provided an extra bed free of charge when our friend's flight was delayed, and the rooms were surprisingly spacious. The location was convenient, with free shuttle buses to and from the airport. The continental breakfast was a great addition. the staff, room size, and amenities exceeded my expectations.

Our experience at this hotel was not without its flaws. The front desk staff was not very friendly or empathetic, especially considering the difficult journey we endured to get there.

The hotel offered a complimentary shuttle service from the airport, which was convenient. The check-in process was smooth and hassle-free. The room was clean and comfortable, with all the amenities in good working condition. Additionally, the free breakfast provided was a nice perk.

I had a frustrating experience with the shuttle service. The shuttle was slow and I missed it even though I was at the designated pick-up point.

The value for money at this hotel was great, and the room was clean and comfortable. The location was convenient, and the front desk staff was extremely friendly.

The only thing that could make the breakfast better is if they had more variety in the options available.

Convenient airport shuttle. Friendly drivers. Quick check in/out. Ok breakfast with cold/hot options - eggs, potatoes, juice, cereals, muffins. Clean, comfortable, quiet room with coffee maker.

The location was convenient and the front desk staff were friendly and helpful. The hotel was very clean and comfortable, and the check-in process was quick. The breakfast had a good variety of options, including hot items, and the shuttle service was provided by a very friendly driver.

Would definitely recommend this hotel.

Excellent customer service and room assignment. Peaceful and quiet room for a comfortable sleep. Friendly and accommodating staff. Shuttle service with special requests. Well-maintained hotel. Nice breakfast with a decent selection of food. Attention to health and safety measures. Honest and trustworthy housekeeping staff

Aspect: Cannot find any fault.

I recently stayed at Best Western O'Hare/Elk Grove for a business trip. The staff were incredibly friendly and helpful, making my stay very pleasant. The king bed in my room was extremely comfortable, allowing me to get a great night's rest. The hotel was clean and well maintained, creating a welcoming atmosphere. The free shuttle service to and from the airport was convenient, running every half hour during the morning.

Totally recommend this hotel.

We recently had a romantic escape and our stay was great! The staff were friendly and helpful, and the whole hotel was clean. We loved that the breakfast had a good number of options, including hot items. The location was convenient, with ample and well-lit parking. It was also a quick and easy check-in and check-out process. The room itself was really clean, comfortable, and quiet. We enjoyed having our own coffee maker in the room to start our mornings off right.

There were a couple of things we didn't like. The rooms were in need of some repairs and maintenance.

Friendly staff, comfortable bed, free shuttle service, clean hotel, hot water.

Nothing, it is perfect.

The free shuttle to and from the airport was a convenient feature of the hotel. I also enjoyed the clean and updated room, it was comfortable and had all the amenities I needed. Additionally, the hotel staff was helpful and friendly, making my stay more enjoyable.

The location of the hotel was not ideal for my city trip. It was in the middle of nowhere and I had to take the shuttle to the airport and then catch a train to the city, which took over an hour.

We had a good stay at this hotel. The shuttle service was convenient, picking us up and dropping us off. The room was clean and the king bed was comfortable. The hotel is located close to the airport, about a 15-minute drive without traffic.

Everything was fantastic.

We loved the convenient location near O'Hare International Airport and the easy transportation with the free shuttle bus. The friendly driver made the experience even more enjoyable. The hotel facilities were well-maintained and the cleanliness of the rooms was exceptional. Additionally, the breakfast provided a decent selection of food, including hot scrambled eggs and sausage. The staff were extremely friendly and accommodating throughout our stay.

Nothing not to like.

We had a fantastic stay at this hotel near O'Hare International Airport. The staff, from the front desk to the shuttle service, were incredibly friendly and accommodating. They addressed our special shuttle service requests with ease, making our transportation to and from the airport hassle-free. The hotel facilities were great, and the rooms were surprisingly spacious. The beds were very comfortable, ensuring a good night's sleep. Additionally, the hotel offered a nice continental breakfast, allowing us to start our day off right.

Can't fault the property in any way.

We spent our Xmas break in a hotel near O'Hare airport. the shuttle service was free and the staff was really helpful. the hot breakfast and free Wi-Fi were nice additions. Plus, the hotel was close to a shopping mall and several restaurants.

The location was a bit lacking. We had trouble finding decent food options on Xmas day, and there wasn't much to do in the area.

My recent stay at Best Western O'Hare/Elk Grove was fantastic! I stayed for one night and it was perfect for my needs. The hotel was comfortable and I had a great night's sleep. Despite being in a big city, it was surprisingly quiet. The staff were friendly and helpful, addressing all of my special requests with ease. The breakfast was delicious and the free shuttle to and from the airport every hour was a convenient bonus. I also appreciated the option for a late checkout at no additional cost.

100% Recommend this hotel.