The staff was helpful and kind, great location for downtown activities, comfortable beds, good breakfast choices, loved the historical part of Buffalo and Buffalo Bay nearby.

Couldn't find any faults at all.

The bed was incredibly comfortable and the pillows were heavenly. The unique touch of using the key card for the elevator was a fun experience. The room had a great selection of TV channels, although more variety would have been nice. Having a Keurig in the room was a convenient touch. The location of the hotel was fantastic, despite the rough entrance. The friendly and knowledgeable staff made check-in a breeze, and the updated rooms were clean and appealing. The free breakfast had a good variety and the King bed was luxurious. The highlight was definitely the large walk-in shower.

Can't recommend this hotel highly enough.

The hotel is conveniently close to the convention center and within walking distance of downtown restaurants. The staff is friendly and accommodating, making an effort to meet requests. The rooms are clean and modern, providing a comfortable stay. Some guests even found the beds more comfortable than their own at home. the breakfast bar is a great way to start the day.

I recently stayed at Best Western in Buffalo for a night, and it was a great experience. The room was spacious and comfortable, with fluffy pillows and a well-equipped bathroom. The small conveniences like a Keurig coffee maker, hidden fridge, and variety of TV channels were appreciated. The location was also perfect for exploring the city's hotspots, and the recently renovated lobby and elevator were impressive. The staff was friendly and helpful, and the complimentary breakfast had a good variety of tasty options. a great value for a one-night stay.

100% Recommend this hotel.

They greeted me genuinely and check-in was efficient. The hotel was clean with updated facilities. The king bed and linens were luxurious. The walk-in shower was clean and spacious. The free breakfast had a good variety and great coffee. The location was convenient to downtown areas.

All was good.

Outstanding sheets and towels, quick and easy check-in, helpful staff, amazing breakfast, spacious rooms, comfortable beds.

Nothing that I didn't like.

I recently stayed at Best Western in Buffalo for 3 days and absolutely loved it! The property was clean and comfortable, and the rooms were surprisingly updated and cozy. The front desk staff, especially the woman who worked the night shift, provided the warmest welcome I've ever received. The location was perfect, with great restaurants and bars within walking distance. The beds were super comfortable too!

Would recommend this hotel.

We had great value for our money and the room was clean and comfortable. The location was convenient and the staff treated us with kindness and hospitality. Special shout-out to the cook who served breakfast and made us feel right at home.

Large TV and cozy bed with plenty of pillows. Convenient location, free parking. Refreshing whirlpool and great shower. Friendly staff and complimentary coffee 24/7. Cute bird in the lobby and tasty continental breakfast.

Comfy bed, soft pillows. No fitted sheet, but no big deal. Key card needed for elevator - cool! Good variety of TV channels. Loved having a Keurig. Great city location, just need to smooth entrance. Clean room and bathroom. Delicious breakfast with lots of options. Friendly staff. Safe with security guard. Helpful and welcoming staff. Room serviced upon request. Natural and paraben-free hygiene products.

The staff was incredibly helpful during my stay. When the elevator broke down, they assisted me with carrying my luggage up the stairs. Despite the renovation dust, the newly renovated room looked amazing. I would recommend this hotel.

The staff was friendly and efficient. The hotel was clean and updated. The bed was luxurious and comfortable. The free breakfast had a good variety. Convenient location to downtown areas and a great burger spot.

Nothing it is perfect.

The rooms were nicely updated and had comfortable beds. The large walk-in shower was a pleasant surprise. The staff was friendly and the location was convenient for exploring nearby restaurants. Having a parking lot that could accommodate larger vehicles was a plus.

Felt fine, nothing to complain about.

The breakfast was fantastic with a wide variety and friendly staff. Security made us feel safe at night. Great experience overall.

We stayed at Best Western for two nights while exploring the area. The staff was incredibly accommodating and quickly moved us to a non-smoking room when we realized our mistake. The rooms were cozy with comfortable beds, and the towels were fluffy and new. Troy, one of the staff members, provided us with excellent recommendations for our Niagara trip and shared fascinating stories. The hotel is located in a safe area with plenty of nice places to relax, like Colter Bay for delicious food and drinks. The recently updated lobby, hallways, and elevator added to the overall pleasant experience. The free continental breakfast offered a good variety and the staff was always friendly and helpful.

We do recommend this hotel.