We loved the convenience of having an on-site restaurant, which made dinner hassle-free for our family. The staff was amazing and treated us kindly and respectfully. They were friendly, courteous, and always ready to help. The continental breakfast was exceptional, and the staff in the breakfast room was extremely friendly and accommodating. The overall atmosphere, especially the lounge and breakfast room, was pleasant and welcoming.

We felt totally at home during our stay with no complaints whatsoever.

I had an amazing stay at this hotel! The cleanliness was outstanding, and the hotel facilities were top-notch. The location in a lovely neighborhood was perfect for both business and pleasure, as it was situated near the mall and at the crossroads of two major roads. The staff was incredibly friendly and helpful, making me feel welcome from the moment I arrived. Plus, the breakfast was delicious with a variety of options to choose from.

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Richard's chocolate martinis, welcoming and helpful staff, coordination of service, delicious entrees, professional front staff.

Nothing could have been better.

The room was charming and had functional windows instead of relying on the air conditioner. The staff were all amiable and greeted me pleasantly. They made the extra effort to check me in early. The breakfast was excellent, and the environment was enjoyable, especially the dining and lounge areas. The king suite was pet-friendly for my dog and spacious for me and my daughter.

This hotel was a great find! The staff was welcoming and attentive, and the rooms were clean and comfortable with plenty of amenities like a TV and double beds. The breakfast served was delicious and a great value for the price.

All was fantastic, no complaints here!

My stay at Best Western was wonderful! The hot breakfast included was a great start to my day. The location was perfect, just a few minutes away from local restaurants and attractions. The friendly staff made my check-in and stay comfortable. I highly recommend this hotel.

Lovely neighborhood, good on-site restaurant, clean room, friendly staff, great breakfast buffet, cozy cafe with live music.

Nothing to dislike.

Efficient check-in, pleasant staff, welcoming decor, convenient location. Offered doggie bones for our pet. Spacious room with fridge, microwave, living room, and bedroom. Reasonable price. Helpful staff provided a ride to nearby exam center. Clean and nice facilities.

Great rooms and spacious suites for the price. Good deal.

Limited dining options, especially for lunch and dinner.

I had a fantastic stay at this hotel. The room was incredibly luxurious, with high ceilings and a spacious sitting area. The bathroom was a nice size and the bedroom in the back was very comfortable. The hotel's location was perfect, with plenty of nearby restaurants and gas stations. It was also conveniently located near the expressway, making it easy to get on and off. The parking was plentiful, and there was even extra space available if needed. this hotel is located in a lovely neighborhood with beautiful gardens, making it an ideal choice for both business and pleasure travelers.

Everything great.

Excellent staff, delicious food, welcoming atmosphere, spacious room, great breakfast selection, professional front desk.

Nothing everything was great.

I recently stayed at Best Western Plus in Mentor for a family funeral. The location was perfect, right by the funeral home. The staff were incredibly helpful and accommodating. The rooms were clean and surprisingly spacious, with a nice porch at the entrance. The public areas were great for gathering with our family. The staff provided helpful information without us needing to ask, and the breakfast buffet was good, with china and metal silverware provided.

I recommend this hotel.

The Best Western in Mentor was a gem of a find. Our room was spacious, with separate areas for sleeping and relaxing. The breakfast buffet had a wide variety of options to choose from, and the hotel was immaculately clean. We had a great stay and would definitely return. I highly recommend this hotel.

Conveniently located for visiting family. Comfortable rooms that meet our needs. Breakfast offers more choices than competitors. Available and helpful staff.

The attention to detail was amazing. The lobby and surroundings were lovely, creating a charming and inviting atmosphere. The rooms were spacious and comfortable, with separate sitting areas and double beds. I loved having two TVs in the room, perfect for relaxing in the evenings. The breakfast was delicious, with a variety of options served in a pleasant dining area. The staff were friendly and accommodating, always ensuring that guests had everything they needed. One detail that stood out was the use of real dishes and silverware during breakfast, adding a touch of elegance to the experience. Additionally, the hotel's location was ideal, with plenty of amenities and dining options nearby. this hotel exceeded my expectations and offered great value for money.

All was great, nothing to complain about.