The hotel is conveniently located near the town, making it easy to get to from the airport and ferry. The dinner at the hotel's restaurant was delicious, with a good selection of entrees to choose from. The bar area also had a nice view over the town and water. The room I stayed in was clean and comfortable, with nice amenities like a ceiling fan. The staff at the hotel were friendly and accommodating, making my stay even more enjoyable.

Would definitely recommend this hotel.

The staff was great, the rooms were comfortable, and the ceiling fan was a nice addition. The restaurant had great food, albeit a bit pricey. we were very happy with our stay. The location was also convenient, with a nice walk down the hill to the downtown work site.

Felt snug, but nothing too much trouble.

I had a fantastic stay at this hotel! The location was amazing, situated on top of a hill in a picturesque town. The views from the rooms were absolutely breathtaking. Additionally, the hotel facilities were top-notch, with a refrigerator and microwave in the room, which made it convenient for storing and heating up leftovers. The staff was incredibly helpful and friendly, going above and beyond to ensure that I had a great experience. They provided me with valuable information about things to see and do in this city. The parking was easy and hassle-free, allowing me to come and go as I pleased. this hotel exceeded my expectations and I would definitely return in the future!

Can't think of anything.

I recently stayed at this luxurious 4-star hotel and had a fantastic experience. The location was incredibly convenient, with stunning views overlooking the town. The hotel is situated on a hill, providing a beautiful backdrop of the ocean. The service was top-notch, with the staff going above and beyond to ensure my satisfaction. The room was very comfortable, and I especially appreciated the addition of a ceiling fan. The restaurant served excellent food, albeit a bit pricey. I was extremely happy with my stay here.

I would highly recommend this hotel to my friends.

The reservation was promptly adjusted to meet our needs. The rooms provided incredible views. a great stay at this establishment.

Knowledgeable and friendly staff. Delicious restaurant with a variety of options. Nice walking areas and shuttle to airport ferry.

Completely satisfied, nothing to complain about.

My stay at Gem in Ketchikan was truly a gem. The stunning sea facing rooms offered ever-changing views of the harbor below. The rooms themselves were comfortable and well-equipped with a fridge, microwave, and coffee machine. The public spaces were spacious and inviting. One of the highlights was the excellent food in the restaurant, which had vastly improved service. I highly recommend this hotel for a pleasant stay.

I gotta say, the value for my money at this place was awesome. The room was super comfortable, and I loved having a ceiling fan to keep cool. The location was perfect for me, just a nice walk down the hill to where I needed to go downtown. The staff treated me so well too, they were friendly and accommodating. Loved my stay here!

The only thing that could've made the morning meal better was if they had a wider variety of options.

I had a fantastic stay at this luxurious hotel! The location was perfect, right in the middle of town, next to all the shops and down the hill on the path that leads to Creek St. The hotel had excellent amenities such as heating, tea and coffee facilities, a sitting area, and free toiletries. The staff were friendly and accommodating, and the free shuttle service made it super convenient to get around. I loved the dining restaurant and bar/lounge area - the food was delicious and the view was breathtaking. The free Wi-Fi was a bonus too!

I highly recommend this hotel to families looking for a comfortable and convenient place to stay.

We loved the delicious huevos rancheros for breakfast, perfect fuel for the day! The front desk staff quickly fixed our reservation issue and the rooms had amazing views. Great amenities and a comfortable stay for our family.

Felt welcome, no complaints.

The location is beautiful, situated on a hill overlooking the ocean. The view from my room was absolutely breathtaking. The staff, especially the shuttle drivers, were wonderful and went above and beyond to ensure my stay was perfect. The room amenities were top-notch with heating, tea and coffee facilities, a cozy sitting area, and a flat-screen TV. The restaurant on-site had delicious food and the breakfast of Huevos Rancheros was to die for. I was extremely satisfied with my stay here.

I would highly recommend this hotel to my family.

Mistakes with our reservation quickly fixed. Amazing view from rooms. Enjoyed dinner and bar. Clean, comfortable room with nice amenities. Friendly staff. a great stay.

Nice location closer to town, airport, and ferry. Enjoyed dinner and hotel bar with great views. Clean and comfortable rooms with nice amenities. Great staff and helpful bus driver.

Not one thing.

I recently stayed at a hotel in Ketchikan that offered the perfect getaway. The location of the hotel was unbeatable, right in the heart of the town and close to all the shops and cruise lines. The view from my hotel room was absolutely stunning, overlooking the sea channel where the cruise ships arrived. The hotel staff were incredibly professional and went above and beyond to ensure my stay was exceptional. The cleanliness of the rooms was impeccable, and the overall ambiance of the hotel was modern and inviting. The restaurant on-site served delicious food that exceeded my expectations. Despite a few minor drawbacks, such as a broken tram and a delay in check-out due to a slow computer system, I would wholeheartedly recommend this hotel to anyone looking for a memorable and relaxing stay in Ketchikan. I was thoroughly satisfied with my experience and would definitely choose to stay at this hotel again.

As longer term business travelers, we really enjoyed the onsite restaurant with a great selection of entrees and a beautiful view over the town. The staff was wonderful and the room was comfortable with nice amenities such as a ceiling fan. The location was convenient, with an easy walk down the hill to downtown where parking was limited. we had a great stay.

Felt good, no complaints at all.