Room was clean and spacious. Staff was friendly and helpful. Great location with easy access to restaurants and shops. Beds were comfortable. Good value for the price.

Charm Motel & Suites offers convenient location and cleanliness. the friendly staff ensures all basic necessities are provided, making the stay enjoyable. Perfect for exploring Lassen and surrounding areas.

No breakfast provided. No daily cleaning.

Clean room, friendly staff, great location for exploring, budget-friendly price, basic necessities provided.

There was nothing I didn't like.

I always return to this cozy spot for my getaways. Staff found my lost wallet once. Free Wi, Fi, parking, laundry, and flat, screen TV make my stay comfy. Offering me a full kitchen and outdoor activities, it's my go, to for romantic trips.

Staying at this motel while exploring Lassen Volcanic National Park was perfect. the room was clean and had all the basics we needed. the staff at the front desk was friendly. the location was excellent for our adventures. We appreciated the simple ground-level setup. For the price, it was a good budget choice. Burney Falls was a highlight of our trip!

Do recommend this motel.

As a group of friends, we appreciated the friendly front desk staff and the convenient ground-level location. Basic necessities provided.

Felt welcomed, no complaints at all.

Location convenient & serves as a great base for exploring Lassen & Burney Falls area. Clean rooms & affordable prices compared to other options in the vicinity.

Customer service lacking, especially front desk attitude. Inconsistent room cleanliness and heating problems.

Great value for money; clean room with all necessities. Convenient ground-level location, friendly staff. Cons: Menu for breakfast could be improved for a better experience.

We found the hotel exceptionally clean, offering basic necessities. the location in the mountains was perfect for exploring nature and nearby attractions. the friendly staff made our stay comfortable. The price was reasonable compared to others in the area. Cons: No room for improvement.

Our room at Charm Motel & Suites was conveniently located on the ground level, making access easy. the cleanliness of the room was satisfactory, providing a comfortable stay. the nearby attractions, like Burney Falls, added to the overall positive experience. Overall, I'll recommend this hotel.