I recently stayed at the Best Western Premier for a family visit. The bed and TV size were perfect, and having a refrigerator in the room was convenient. The midnight staff, especially Ivory, was always at the desk and incredibly helpful. The hotel was well-maintained, and the staff, from Nanette the office manager to the housekeeping team, were wonderful. Nanette went above and beyond to make our stay comfortable. The free breakfast was excellent, and the laundry room was affordable and convenient. Also, the free airport shuttle was a great bonus. The location was perfect for our needs and everything was clean and nice.

I would recommend this hotel.

I had a fantastic stay at this place! The location was perfect for me as it was close to everything I had planned. Being close to the airport and expo center made it really convenient for me to travel back and forth. Even though it was in a not-so-nice area, I felt safe and secure throughout my stay. The service provided was top-notch, with amenities like dry cleaning and a free airport shuttle. The staff was friendly and helpful, making me feel welcome from the moment I arrived. The hotel itself was luxurious and provided enhanced comfort, with amenities like an indoor swimming pool and a fitness center.

I would highly recommend this hotel to others.

The value for money was excellent, and our room was clean and comfortable. The location was convenient for all our planned activities, and the staff were friendly and helpful throughout our stay.

Hotel breakfast could use some improvement, maybe by adding more variety to the options available.

I had a great time making waffles for breakfast, it added a fun element to my morning routine. The staff was always friendly and kept everything clean and refreshed. The location was also convenient, with a delicious pizza place just a short walk away. My first visit to this hotel was definitely enjoyable!

I had a fantastic stay at this 4-star hotel! The location was perfect, as it was close to KENTUCKY kingdom and there were plenty of places to eat nearby. The staff here were incredible - they were so friendly and helpful. They made us feel right at home and were always willing to go above and beyond to assist us. The service, from the front desk to the restaurant, was top-notch. The hotel itself was beautiful and luxurious. The rooms were spacious, clean, and had all the amenities we needed. The bed was incredibly comfortable, and I had a great night's sleep. I also loved the indoor swimming pool - it was a great way to relax after a busy day. this place exceeded my expectations and I would definitely stay here again.

I highly recommend this hotel to everyone.

Great location, welcoming staff, clean room, comfortable bed, early morning tour convenience, close to attractions.

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This hotel was just perfect for our few nights stay. The rooms, fitted with a giant TV and clean pull-out couch with sofa bed, had everything we needed to feel right at home. We especially appreciated the hotel's central location that allowed us to easily access stores, restaurants, and all the activities we wanted to participate in without the hustle and bustle of downtown traffic.

The rooms were great, but the lack of closets to hang our clothes was a bit of a letdown.

The breakfast was a fun experience with waffles and fresh items. the staff, especially the cleaning ladies, were always pleasant and took care of refreshing items. the nearby pizza place was great and just a short walk away. it was a great visit to the city.

The cleanliness of the hotel room was not up to par. the bottom and outside of the toilet were not clean, which was quite off-putting.

For the price we paid, we got great value. The room was spacious and clean, with comfortable beds. The hotel's location was convenient and the staff treated us like VIPs, especially Nanette, the office manager.

The breakfast could be improved with more options.

The location of this hotel was perfect for my needs. It was just on the outskirts, away from the hustle and bustle of the city, but still close to everything I could possibly need. The staff at this place were extremely friendly and professional, making me feel welcome from the moment I walked in. The room was well furnished and the bed was extremely comfortable, providing a great night's sleep. I also loved the convenience of the indoor swimming pool, which was perfect for relaxation after a long day of exploring.

I would highly recommend this hotel to everyone.

The breakfast was delicious and had a variety of options to choose from. I misplaced my voucher but the staff was accommodating and allowed me to still enjoy the meal. Despite a small issue, overall I had a great stay at this hotel.

Located close to the Iroquois amphitheater, this hotel provides a great location for events and overnight stays. Situated in a lovely area, you'll have access to plenty of restaurants. The hotel's breakfast is delicious and is served by courteous staff. Rooms are well-maintained, offering comfortable beds and clean bathrooms. Also, the swimming pool hours until 11 pm are a perk, especially if you have children.

Door knobs in the bathrooms have been known to cause some problems, getting stuck and jammed, which can be frustrating.

I thoroughly enjoyed my stay at this hotel. The staff was friendly and helpful, and I found everything I needed for my few nights here. The hotel facilities were clean and well-maintained, and the breakfast was delicious and constantly replenished. Additionally, the hotel was conveniently located next to the expressway and there were plenty of good restaurants nearby.

Nothing not to love.

Great location, close to the airport and expo center. Clean and spacious room with a nice bathroom. Good breakfast included in the stay. On-site laundry facilities available at a reasonable price. Shuttle service to the airport provided for free.

As early travelers, we loved the convenience of being just minutes away from the airport. The staff at the front desk, especially Michael, were fantastic and made us feel welcome. The hotel was clean, the room was beautiful and well-furnished, and the bed was incredibly comfortable. Plus, the pool was a great way to relax after a long day of exploring Louisville. a great place to stay!

Felt at home instantly, no complaints.