Great location, quiet rooms, comfortable bed, clean room, friendly staff. Highly recommended.

Felt cozy, nothing too much trouble.

The bed was big and comfortable, couch was also comfortable. No driving required, great location. Impressed with staff, amazing service. Convenient to attractions. Great smell upon entering, high-quality bathroom amenities. Loved the food, especially the French toast.

N/A

Great value for money, excellent location in downtown and walking distance to all attractions. The staff was friendly and always ready to help. The rooms were clean and cosy, with comfortable beds and a balcony offering fantastic views of the mountains.

All was fine, nothing to improve.

This hotel has a great location, close to all the attractions and within walking distance of everything in downtown. It is also close to the Park, making it convenient for outdoor activities. The room was spacious and clean, and I especially loved having a balcony. The hotel facilities were nice, and the staff was friendly and helpful. Additionally, the parking spot provided for my car was quite nice.

Nothing I didn't like.

We enjoyed our stay at Courtyard. The beds were incredibly comfortable, with soft and cozy pillows that made our sleep so restful. The showers were also a highlight, providing a luxurious and refreshing experience. The location of the hotel was perfect, allowing us to easily explore downtown and walk to all the attractions. Plus, the fact that parking was free and we could leave our car there even after checking out was a huge convenience. a relaxing and enjoyable experience that we would definitely do again.

One minor disappointment was that we didn't get a balcony room, despite requesting one and seeing pictures of all rooms having balconies. It would have been nice to have that extra space to relax and enjoy the view.

This hotel is conveniently located in the heart of the town, close to all the attractions and the main road. The facility is clean and well-maintained. The rooms are modern with comfortable beds and spacious bathrooms. The hotel offers amenities like a fire pit, jacuzzi, and pool. Towels are always available, and some rooms have beautiful balconies. The staff is polite, friendly, and willing to assist.

Some staff members were rude and inconsiderate towards guests.

We had a minor issue with the drain in the shower, but the hotel immediately fixed it. The location was very clean, and the employees had great attitudes. The bistro, housekeeping, and maintenance staff were all excellent. we had a very good experience. Overall I would recommend this hotel.

Located in a picturesque area with stunning views of the surrounding mountains. The hotel lobby was beautifully decorated with a cozy fireplace that added to the romantic ambiance. The staff was friendly and welcoming, providing excellent service throughout our stay.

The decor was outdated and the cleanliness left much to be desired. The linens had a strange odor, and the beds were uncomfortable.

This hotel was the perfect spot for our romantic escape. The room we stayed in was clean and comfortable, making our stay enjoyable. The location of the hotel was also ideal, as it was conveniently located near key attractions and offered easy access to downtown. We also loved the fact that the hotel had amenities such as a pool and a jacuzzi, which added to the relaxation factor of our trip.

There were a few aspects that we didn't like. there was a mix-up with our breakfast coupons, which caused some confusion and inconvenience.

Clean. Good staff. Charming environment. Relaxing. Quiet. Easy to find. Live music. Fire pit.

Nothing, it is perfect.

Just had a fantastic stay at this hotel! The value for money was excellent, especially considering the prices in downtown Gatlinburg. The attention to detail was evident throughout, from the well-maintained flowers and plants in the courtyard to the comfortable rooms with balconies and Jacuzzi tubs. The views of the mountains were simply breathtaking. The location was perfect, within walking distance to all the downtown activities and restaurants. The staff were friendly and provided great service.

All was great, no improvements necessary.

I was pleasantly surprised by this hotel's location in downtown. It was so convenient to walk to all the tourist attractions just down the street. Plus, the rooms with a nice view of the mountains were breathtaking.

All was just perfect, no complaints whatsoever.

Clean facility and friendly staff. Convenient location near the strip and National Forest. Great layout and amenities in the room. Quick check-in process. a pleasant stay.

We had a fantastic stay at a hotel in Gatlinburg. The location was perfect, within walking distance of all the attractions. The hotel itself was beautiful, with a stunning lobby and a cozy garden area. Our room exceeded our expectations, with a corner balcony and a fireplace. We enjoyed sitting out on the balcony, taking in the scenery. It was truly a memorable experience.

This hotel in downtown Gatlinburg offers great value for money. The prices are reasonable and the attention to detail is impressive. The rooms are spacious and some even have a nice view of the mountains. We loved our room with the king bed and Jacuzzi tub, and the balcony added an extra touch to our stay. The basic amenities provided were all that we needed. Plus, the hotel is conveniently located close to everything, making it easy for us to explore the area.

The pillows were a bit flat and uncomfortable, but everything else was great.