The staff at this hotel were really friendly and always greeted me with a smile whenever I passed through the lobby. I also really appreciated the attention to detail in the rooms, with lovely amenities like a fridge and a TV. It was great to have a balcony where I could relax and enjoy the view. Plus, the breakfast that was included in the stay was a nice bonus.

Everything was fine.

The staff is super friendly and helpful, especially towards families with kids. The hotel's cafe offers a continental breakfast and the staff is patient and friendly. The hotel feels safe even in the Tenderloin district. The rooms have doors that open up to a balcony, allowing for a great view. The rooftop terrace has amazing views. The hotel also has a convenient shuttle to popular locations, a lovely rooftop terrace, and an excellent on-site restaurant.

Felt like a home away from home, with nothing being too much trouble.

We had a fantastic stay at this hotel. The staff at the front desk and the shuttle driver were friendly and incredibly helpful. The rooms were spacious and well-appointed, with comfortable beds and nice toiletries. We also appreciated the complimentary wine service in the evening. The location, while in a dodgy area, was centralized and convenient for reaching Union Square. We were able to avoid the surrounding areas and felt safe during our stay.

Cannot find any fault.

This hotel offers great value for money with reasonable prices. The staff is friendly and attentive, ensuring a comfortable stay. The basic amenities in the rooms are complemented by lovely extras like balconies and a TV. The breakfast included is a convenient bonus.

No major issues, all was satisfactory.

The staff were exceptionally helpful and kind, rooftop garden, cleanliness, comfortable rooms, good breakfast.

Can't think of anything.

Had a great time during my stay at a hotel in San Francisco. The hotel offered great value for money and had a helpful and friendly staff. The location was perfect, within easy walking distance of downtown and all transportation options. It was also surrounded by plenty of shops and restaurants, making it convenient to explore and dine out. The best part was the comfortable bed and the delicious breakfast that was served every morning. I also appreciated the fact that they provided a free shuttle service to selected tourist sites, which made it easy to explore the city without any hassle.

I did have a few complaints. The area where the hotel was located seemed a bit dodgy with a significant number of homeless people on the streets, which was a bit intimidating.

I had a wonderful stay at a modern hotel in a central location. The hotel had friendly staff, nice rooms with balconies, and a tasty breakfast. The rooftop terrace offered a great view of the city and was a perfect spot to relax with a glass of wine. The hotel also had a free shuttle service which was convenient. I would definitely recommend staying at this hotel.

Clean rooms, great breakfast, quiet location, helpful staff, free shuttle service to tourist spots.

I had a great stay at this hotel in a back alley in a neighborhood with lots of homeless people. Despite the location, the hotel offered excellent value for money. The rooms were clean and nicely appointed with lovely amenities. The staff were friendly and attentive, making sure my stay was enjoyable. I also appreciated the breakfast included, which was a pleasant surprise.

All was fine, nothing to improve.

Best aspects of my xmas stay at the hotel were the friendly staff and the convenient location. The staff was always helpful and accommodating, going above and beyond to ensure a pleasant stay. The hotel's location was perfect, close to all the key attractions and transportation options. It made exploring the city during the holiday season a breeze. Lastly, I enjoyed the complimentary breakfast, which had a decent variety of options to choose from.

Worst aspects were the presence of homeless individuals in the surrounding area, which was quite unsettling. It was not a pleasant sight and made me feel uncomfortable.

The room was clean and comfortable. The hotel was secure and had a good shuttle service. The staff were friendly and helpful. The superior room was spacious and well-equipped. Complimentary wine service was a nice touch. Location provided easy access to downtown and Fisherman's Wharf. Free continental breakfast was a bonus. Nice ambiance in the lobby area.

There was nothing I didn't like.

The breakfast was delicious, and they had a great variety of options. the staff was incredibly helpful and friendly, offering us free shuttle service to different locations in the city. the location was ideal for exploring the area on foot.

There were some undesirable characters around the area at night, which made us uneasy when walking back to the hotel. there were no refrigerators in the rooms, which was a bit inconvenient.

The hotel is conveniently located in the Tenderloin area, close to popular attractions such as Union Square. The rooms are spacious and clean, providing a comfortable stay. The continental breakfast offers a variety of options and the staff is friendly and helpful.

There were some issues with customer service, as mentioned in previous reviews.

Accommodating staff, clean rooms, and decent breakfast selection. Convenient transportation options.

The staff were helpful and friendly. Impressive views from the rooftop bar. Great breakfast and shuttle service. Clean and quiet rooms.

Nothing I didn't like to be fair.