The room at Crowne Plaza was clean and well-maintained. The bathroom was modern and had all the necessary amenities. The location was convenient, being close to the airport and a shopping mall. I had a comfortable stay.

Our group of friends loved the comfortable rooms with great downtown views. The helpful and polite front desk staff made our stay even better. It was convenient to have the blue line within a 15-minute walk, allowing us to easily travel to Chicago at a reasonable price. Plus, getting an Uber in the area was a breeze.

Felt really welcomed, no complaints at all.

I had a fantastic stay at this hotel. It was conveniently located near the airport, which was perfect for my international to domestic flight connection. The hotel facilities were clean and well-maintained. The staff was friendly and professional, providing helpful suggestions for food delivery when I arrived late. The room was comfortable and had all the necessary amenities, including a refrigerator. Additionally, the location next to the Fashion Outlets was a great advantage for shopping.

Absolutely nothing.

Had a great xmas at this hotel! The location was perfect, close to everything we needed. The rooms were clean and comfortable, and the housekeeping staff did a great job. The best part was the food - we enjoyed the delicious offerings at the hotel restaurant. The servers were friendly and accommodating, even when my daughter spilled her water everywhere!

There were a few disappointing aspects. the parking was confusing and expensive.

Great location, friendly staff. Cool pool. Didn't try breakfast. Quick airport shuttle. Easy access to shopping and entertainment.

Friendly staff, accommodating requests. Conveniently close to popular attractions and events. Spacious rooms with controllable temperatures. Housekeeping provides extra amenities upon request. Shuttle service available upon arrangement.

We really enjoyed our stay here. The location was perfect for us, just next to the airport. One thing we appreciated was the helpful staff, from the reception desk to the housekeepers. They accommodated our late check-out request without any problems. Also, the service was top-quality, with room service, dry cleaning and shuttle service available. Our room was clean and comfortable, with great amenities like air conditioning and soundproofed rooms. The indoor swimming pool was a great way to relax after a long day of traveling. All in all, this place is really luxurious and provides enhanced comfort.

We'd definitely recommend this hotel to family and friends.

The location was great, close to Chicago but away from traffic. The staff was helpful and friendly. The service was excellent and they found my husband's lost phone. a great stay.

Nothing to fault.

I had a fantastic stay at Crowne Plaza in Rosemont. The hotel's location was excellent, right next to the Rosemont station, making it easy to get to the city in just 30 minutes. The rooms were spacious and clean, and the housekeeping staff did a great job of cleaning every day. The hotel also had reliable and fast wifi, which was a plus. I loved having Starbucks in the lobby, and the fashion mall with a food court nearby was convenient. I highly recommend this hotel for its location, cleanliness, and amenities.

The hotel was clean and comfortable, with great facilities. The location next to the airport and a mall made transportation really easy. The staff was friendly and helpful, and the breakfast was delicious.

Nothing, no complaints at all.

The hotel's location was incredibly convenient for my city trip. It was just a short drive from the airport, across the street from a convention center, and a walk away from a shopping mall and an entertainment complex. The room was comfortable, clean, and surprisingly quiet. The staff, especially the cleaning staff, were amazing and always made sure we had everything we needed.

The view from our room was not the greatest, as we had a parking lot view. It would have been nice to have a more scenic view.

The hotel was clean and the staff was accommodating. The location of the hotel was convenient, especially for attending events at a nearby arena. The beds were comfortable and the noise from the airport was not too disruptive.

There weren't more amenities included in the price, such as free breakfast or parking. The bed was not very comfortable, although the pillows were nice.

Nice breakfast, big clean room, comfortable bed, excellent bedding, nice bathroom, late check-out time.

No complaints.

I recently stayed at a hotel in a great location in Rosemont. The purpose of my trip was for business, and I stayed at the Crowne Plaza hotel for two nights. The hotel had many positive features, including a fridge in the room which was really convenient. I also loved having a bathtub in the bathroom as it allowed me to relax after a long day. The pool was a great addition for some leisure time. the hotel was clean and well-maintained. Another great feature was the ability to control the temperature in the room. Lastly, having a water and ice machine located outside the room was really convenient.

Would be happy to recommend this hotel.

I had a great stay at this hotel near the airport. The location was incredibly convenient, with a shuttle running every half hour, making my travel experience so much easier. The staff were friendly and accommodating, ensuring that my needs were met throughout my stay. The rooms were cozy and comfortable, with plenty of space to work and relax. I also appreciated the clean and well-maintained indoor pool, even though it didn't offer much natural light. The breakfast, which was included in the rate, was decent and had a good variety of options to choose from.

No improvements needed, everything was satisfactory.