I recently had the pleasure of staying at this hotel and I must say it exceeded my expectations. The location in the center of the Berkshires was absolutely perfect, allowing easy access to all the attractions and activities in the area. I was impressed by the welcoming and attentive staff from the moment I arrived. The service provided by every staff member who worked there was top-notch. They were friendly, helpful, and went above and beyond to ensure my comfort and satisfaction. Additionally, the room itself was clean, spacious, and beautifully appointed. From the comfortable bed to the well-equipped amenities, everything was of impeccable quality.

I highly recommend this hotel to everyone. It truly provided a luxurious and comfortable stay.

We had a fantastic stay at this hotel. The staff were friendly and had an excellent customer service attitude. The Thanksgiving Dinner Buffet offered great food, and we enjoyed relaxing in the hot tub before the meal. The lounge was a cozy spot to watch football on a snowy Thanksgiving Day. The location of the hotel was convenient, right in the center of the city and in front of the roundabout where the city puts up a Christmas tree in the winter time.

Everything is what we need and want.

We loved the friendly and accommodating staff who went above and beyond, helping us with our luggage and even returning a forgotten item. The room was clean and well-appointed, with a comfortable bed. The hotel facilities were excellent, and we enjoyed the lovely mountain view during dinner at the restaurant. The location was perfect, with easy access to a nice walking area of the town and plenty of nearby restaurants and stores. We were also pleased to find USB charging ports in the room.

All good.

Clean rooms with comfortable beds. Friendly staff went out of their way during breakfast. Enjoyed the pool and hot tub. A good option for those traveling with pets. Convenient location for exploring the area.

The hotel had a great central location with easy access to restaurants, music, and drinks. The staff was polite and accommodating. Our room had a nice view of the city and mountains. I recommend this hotel for anyone visiting the area.

We loved the central location of this hotel with easy access to restaurants and shopping. The staff were amazing and provided exceptional service. The room amenities were great with free Wi-Fi, heating, air conditioning, and tea and coffee facilities. We enjoyed relaxing on the terrace after a long day exploring the area.

Highly recommend this hotel to everyone.

The rooms are updated and comfortable. The breakfast was held in the ballroom due to renovations. The staff is friendly and helpful. The hotel is conveniently located near restaurants and a supermarket. The pool area is nice and accessible from the lounge.

Comfortable bed, great shades for privacy, and a nice view of downtown and the east. Spacious and clean rooms with helpful staff. The location is convenient. The bathroom was tight but well-equipped and clean. Would stay again.

Great value for the money and excellent location in the center of downtown. The basic amenities are good, including comfortable twin beds and an omelet station at breakfast.

Some rooms may have no electric outlets.

We had a fantastic stay at this hotel. The location is perfect for exploring the Berkshires, with easy access to cultural attractions like Tanglewood and Mass MOCA, as well as skiing and hiking in the mountains. The hotel itself is great, with comfortable rooms and a welcoming atmosphere. The staff went above and beyond to make our stay enjoyable, providing excellent service and making us feel at home. The amenities offered, such as room service, car hire, and a fitness center, were top-notch. The room was well-equipped with modern amenities like free Wi-Fi and a flat-screen TV. we were extremely pleased with our stay.

We highly recommend this hotel to our friends. It offers a convenient location, great amenities, and excellent service.

Wheelchair accessible, downtown location, nice pool and patio area, helpful staff, pleasant stay.

The hotel offered modern and clean rooms with comfortable beds, and the staff was attentive and provided excellent service. The common areas were nice and cool for relaxation, and there was a convenient walking area nearby. The hotel also had free parking, which was a bonus.

The parking fee was unexpected and seemed unnecessary for the location. The breakfast buffet was quite expensive and there was no option for ordering from a menu.

The room was clean and well-maintained during my stay, and the staff was friendly and accommodating. The location of the hotel was also convenient, with plenty of local restaurants and shops within walking distance. Additionally, the pool and jacuzzi were a nice amenity to have.

The room was slightly uncomfortable, with the bed sinking in the middle and causing back pain. The hotel itself was also slightly outdated and could benefit from some updates.

The hotel was clean and the staff, especially Grace, were friendly and helpful. The room was nicely appointed and had everything we needed for a comfortable stay. The location was great, making it easy for us to visit Tanglewood and explore downtown Pittsfield.

We felt most welcome during our stay and had no complaints whatsoever.

I had a fantastic stay at this hotel in the Berkshires! The location was perfect, right in the center of downtown. I was able to explore all the local attractions with ease. The staff here were incredible, from the moment I checked in until I checked out, they provided top-notch service. They were friendly, helpful, and went above and beyond to ensure my comfort. The room was beautiful and spacious, with all the amenities I needed. I particularly enjoyed the terrace, where I could relax and take in the stunning views. The free Wi-Fi was a great plus, allowing me to stay connected during my stay. I had a wonderful experience here.

I couldn't find an electric outlet in my room, which was a bit inconvenient. However, This place is highly recommended to friends.