During my Christmas stay, I really liked the cleanliness of the rooms, hallways, and elevators. It was definitely a refreshing sight to see and made me feel more comfortable during my stay. Additionally, the room darkening shades were a great feature that allowed me to sleep in and block out any unwanted sunlight. It was a small but impactful detail that I greatly appreciated. The hotel's key location was also a bonus, as it was conveniently located near all the attractions and amenities I wanted to visit in the area.

One of the major downsides was the poor service in the breakfast area. The breakfast buffet often ran out of several items and took a long time to be refilled, particularly the meat option which was empty for a considerable amount of time.

The newly renovated property is a great value for the money. The rooms are comfortable and the front desk staff, particularly the clerk with red or maroon hair, is very sweet.

Felt safe walking at night, no complaints whatsoever.

Convenient location near shopping and dining. Offers both indoor and outdoor pools. Clean and comfortable rooms. Enjoyed the complimentary waffles. Friendly front desk staff.

The hotel is located in a convenient area close to everything we wanted. We were able to easily access a local fast food restaurant and a local restaurant for breakfast, as well as nearby shops. The room was comfortable and clean, and the staff were friendly and helpful. We appreciated the quietness of the area and enjoyed the pool and spa facilities.

Conveniently located near the interstate and main road. Air conditioning worked well and room was clean, with a large shower. Comfortable bed and free breakfast with many options. Friendly staff and good wifi connection in the room. Nice pool area.

For the price we paid, we got great value and a comfortable room. The location was perfect and the staff was friendly and helpful.

Breakfast delights could include more variety, like eggs and bacon.

We had a great value for our money, the room was clean and comfortable, and the location was conveniently close to the highway. The staff was friendly and accommodating.

The hotel breakfast menu could use some improvement, especially in terms of variety and freshness.

Our room was clean and cozy, with a comfortable bed and all necessary amenities. We were surprised by the delicious and varied breakfast selection. The location was perfect for exploring the area. I had a great experience and would recommend this hotel.

Clean lobby, friendly staff, comfortable and spacious rooms with fridge and desk, delicious breakfast choices, convenient location with nearby stores and restaurants. Ideal for families with children.

Friendly staff, affordable rooms, convenient location for shopping and visiting Suny Plattsburg. Enjoyable outdoor and indoor pools.

This hotel offers great value for money. The rooms, hallways, and elevators were all clean and well-maintained. The staff was friendly and attentive, ensuring a comfortable stay. The location is convenient, with a good restaurant just across the street.

All was satisfactory, no improvements needed.

We stayed at Holiday Inn Express in Plattsburgh for a weekend getaway. The staff was excellent, providing a warm and welcoming atmosphere. The facilities were clean and well-maintained, and the spacious rooms were comfortable. The amenities offered were fantastic, especially considering the affordable price. The complimentary breakfast was a hit with our large family, and the convenient location near the NY Thruway was perfect for our needs. Thank you, and God bless!

Couldn't recommend this hotel more.

Comfortable and clean room with a nice smell. Good location near malls. Friendly and helpful staff

Small dining room, long wait and limited food options. Some maintenance issues in the room.

The location was perfect, as it was close to the airport and conveniently located near everything in Plattsburgh. The room was comfortable and clean, providing a cozy area for us and our children. The service was outstanding, with friendly and accommodating staff. The breakfast offering was plentiful and had a variety of options, including hot omelettes and bacon or sausage. We also enjoyed the outdoor and indoor pools, which were a great addition to our stay.

Spacious and clean rooms. Helpful staff. Great breakfast. Convenient location.

All good.