Excellent staff, very helpful and friendly. Great location for first-time NY visitors, walking distance to most attractions. Housekeeping kept room tidy for 5 days. Comfy beds and pillows. Front desk staff were wonderful.

We had a fantastic stay at this hotel! The rooms were perfect for our family of four, with modern furnishings and impeccable cleanliness. The hotel facilities were top-notch, with a free fridge and microwave that you don't often find in 4-star hotels. The location couldn't be better, right on the outskirts of Times Square, making it convenient for us to explore all the main sights and spots. Additionally, the staff were incredibly friendly and helpful, making us feel welcome from the moment we arrived. We especially loved the delicious cookies at reception!

Nothing to be said.

I really enjoyed staying at this hotel. Its location was amazing, right in the middle of everything. I loved how close it was to the toy store with the ferris wheel and the Good Morning America taping location. Additionally, the service was fantastic. The staff members, from the receptionists to the doorman, were all very helpful and friendly. I was impressed with all of the amenities provided in the room too, including air conditioning, tea and coffee facilities, and a nice sitting area. Plus, the staff promised to comp me two nights for the price of four, which I thought was very generous.

If you're traveling with your family, this place might not be the most helpful. The staff at the concierge desk and the doorman weren't as accommodating, which made it a little difficult to get assistance.

Perfect base for sightseeing, amazing views, friendly staff, excellent location near attractions and transportation, quiet and comfortable room.

There was nothing I didn't like.

I recently stayed at a hotel in the heart of Times Square for an overnight trip with my daughter. The location was unbeatable, within walking distance of all attractions and with easy access to transport. The room was quiet and comfortable, perfect for our needs. The reception staff were friendly and welcoming, and the warm cookie upon arrival was a delicious touch. Check-out was quick and hassle-free. The hotel bar was also worth a visit, and the staff were always helpful. I would highly recommend this hotel for its location and excellent service.

I do recommend staying at this hotel.

Convenient location near popular attractions. Responsive staff promptly addressed TV issue. Clean rooms. Great amenities. Friendly and helpful service.

The location of the hotel was excellent, with everything we needed within walking distance. We loved being able to easily explore the city without having to carry our bags around all day. The staff were friendly and helpful, and the breakfast provided was great. We also enjoyed the spacious rooms, which allowed us to have our own space and enjoy some downtime after a busy day exploring.

One downside of our stay was the noise level in the hotel. We could hear street noise from outside, as well as noise from other rooms.

Located in the heart of the bustling city, this hotel has an exceptional location. It is situated in easy walking distance of all the Broadway theaters and right in the center of the Times Square area. Aside from the unbeatable location, the hotel offers great services, a convenient bar, and rooms that are spacious with fantastic views, especially those overlooking Times Square.

The on-site restaurant is not recommendable for dining.

We absolutely loved our stay at this hotel! The location couldn't have been better - right in the heart of Times Square. We were within walking distance of all the attractions and had easy access to a subway station. The staff was incredibly friendly and greeted us with a warm smile and delicious cookies upon arrival. The rooms were spacious and comfortable, with all the amenities we needed. We were impressed with the level of service provided by the hotel, from the receptionists to the doorman, everyone went above and beyond to ensure we had a fantastic stay.

The lobby can get a bit crowded during check-in and check-out times, but it didn't impact our overall experience. We would highly recommend this hotel to families looking for a luxurious and comfortable stay in this area.

Great suite combination, comfortable and well-equipped rooms, superb location near attractions, excellent views of Times Square, good price and free internet access, helpful staff.

Nothing could have been better.

I recently stayed at a hotel in Times Square for a few nights and had a fantastic experience. The location was perfect for exploring the city, and the staff was incredibly helpful in giving us recommendations and even calling us a cab. The hotel also had delicious cookies and a convenient computer space for printing boarding passes. The rooms were a good size, and we never had to wait for an elevator. The view from the 19th floor overlooking Times Square was breathtaking, and being right in the heart of the city was incredible. Highly recommended!

Would be happy to recommend this hotel.

Great location by the iconic red steps. Spacious suites with separate den and double entrance bathroom. Helpful staff gave free WiFi and warm cookies. Safe with ample security personnel. Excellent and homey accommodations. 👍

The location is perfect, right in the heart of Times Square with so much activity for younger guests. The hotel staff is very attentive, especially when it comes to making sure my needs are met at the restaurant. The hotel is also surrounded by great local restaurants, offering a variety of dining options. The room is spacious and comfortable, with all the necessary amenities. The bathroom is clean and well-maintained. The breakfast buffet offers a delicious variety of options, including fresh made omelettes and pancakes. The view from the room is breathtaking, overlooking the Hudson River and Times Square.

The housekeeping staff could be more thorough in cleaning the rooms.

Just steps away from Times Square, it was so convenient to explore the city. The room was clean and comfortable, and the staff were friendly and helpful. I would highly recommend this hotel for a stay in New York City.

I had an amazing stay at this hotel! The location was perfect, right in the heart of Times Square. I loved how everything was within walking distance, from the theatres we were going to, to the taping of Good Morning America. The hotel staff were incredibly helpful and friendly, from the front desk to the maids. They provided us with great advice and excellent service throughout our stay. The room amenities were top-notch, with air conditioning, tea and coffee facilities, and a comfortable sitting area. I also appreciated the in-room safe for storing valuables. The paid Wi-Fi in the rooms was reliable, and the free toiletries were a nice touch. The television and AM/FM alarm clock added to the convenience. The dining restaurant and bar/lounge area provided great options for food and drinks.

I would highly recommend this hotel to anyone looking for a luxurious and comfortable stay in the heart of Times Square.