During our recent visit to Reno for a doctor's appointment, we stayed at a casino hotel near various attractions. Despite some minor inconveniences like a chilly casino area, overall we enjoyed the proximity to the downtown area. The quiet atmosphere of the hotel was a nice contrast to the vibrant city life. The valet service was quick to assist us, and we appreciated the cleanliness of the establishment.

The room had a great view, but the spa tub was a bit dated and hard to get into. However, the staff was incredibly accommodating and adjusted our room due to my allergies. The location was fantastic, facing Reno's neon sign. A mixed experience with some highlights.

The staff at this hotel were exceptionally friendly and helpful. From check-in to room service, everyone was welcoming and went above and beyond to make our stay comfortable. the rooms were very clean and nicely furnished, meeting all our needs. the hotel's location in Reno made it convenient to explore the city without having to leave the building. Overall, our experience at this hotel was pleasant, and we enjoyed the refreshing air throughout the premises.

One area that could be improved at this hotel is the bathroom facilities. Some guests mentioned issues with the shower head being too low and the tub not draining properly.

It was an unforgettable experience with the most friendly staff ever! the room was a bit dated but clean. LOVED the live entertainment. Definitely coming back! Better in person!

The staff at the hotel was super helpful and accommodating—got me a non-smoking room by the elevator just like I asked. The casino was lively and the seasonal outdoor pool had a great vibe, perfect for chilling and soaking up some sun. The only downside was the limited parking options, but the bussing staff sorted me out, so no biggie. Overall, a solid choice for a fun and relaxing getaway! 🌞

Excellent Location and Clean Facilities

The hotel boasts an excellent location which made exploring the city very convenient. the rooms were clean and the on-site restaurants were a nice addition. However, there were multiple issues with room maintenance and customer service that need to be addressed for a more enjoyable stay.

The staff at Eldorado Resort Casino at The Row in Reno were excellent, accommodating all our needs during our stay with a 2-month-old baby. Despite initial issues with the room, Shirley ensured our comfort. The selection of restaurants was a highlight, and the Roxy Bar had a friendly vibe. The nearby landmarks like the Reno Arch and National Automobile Museum added to our family bonding experience.

During my business trip at Eldorado Resort Casino At The Row in Reno, I had a wonderful experience. The location of the hotel is very convenient, as it is located close to the convention center. The room was spacious and well-appointed, providing a comfortable and relaxing space after a long day of meetings. I particularly enjoyed the variety of dining options available within the resort, offering delicious meals to suit all tastes. The Eldorado's outdoor hot tub was a delightful feature, especially during the colder months, allowing me to unwind and relax. The staff were friendly and attentive, ensuring that my stay was truly enjoyable.

Everything was spot on.

I always choose this place for my stay and have no regrets. The staff helped me find transport on my first stay. It suits me perfectly and has everything I need. I'm coming back for Easter! Free Wi-Fi, 24-hour reception, fitness center, and a restaurant.

I always return for the great service and convenience. On my first stay, the staff found a car service for me. The amenities like free Wi-Fi, 24-hour reception, fitness centre, and airport shuttle suit my business needs perfectly.

I chose this hotel for attending a congress because it provides 10,000 square feet of space consisting of conference space and meeting rooms, which was perfect for my work needs. The room had amazing views, and the food options were great. The staff, particularly our server Kim at La Strada, provided excellent service and made sure we got to our show on time without rushing us.

The one service I missed for my work was the lack of room service.

The staff were rude, but Justine and our Maid were helpful. The jacuzzi was a disappointment, even after cleaning. Management was not friendly, the shower was in bad condition. The property's location was convenient. I wished for a country-themed bar. Overall, clean with accommodating staff.

Downtown Reno is simply epic. The surroundings are alive with museums, river walks, and endless entertainment options. The hotel's buzz is contagious, drawing me into a whirlwind of concerts, dining, and casino action. The views from my room were stunning, a perfect backdrop for unwinding after a long day. I even snuck in a visit to the storytelling slot machine—it's like a hidden gem! What a trip!

I recently stayed at the Eldorado for a week-long getaway. Inside, the hotel was nicely designed and not overcrowded. We even had the opportunity to attend a magic show, which was a fantastic experience. The highlight of our stay, however, was the incredible service and amazing food at Roxie's restaurant. I highly recommend this hotel for its long-standing reputation, comfortable rooms, and delightful dining options.

I recommend this hotel.

The Eldorado's rooms offer beautiful views and excellent room service options. Connecting to other popular resorts, it boasts a convenient location with various dining choices nearby.

Small rooms, chemical smell.