The rooms at Embassy Suites by Hilton Houston West-Katy are super comfy with premium bedding, a spacious seating area, and a flat-screen TV. My family and I felt right at home, and the air conditioning was bliss during the hot Houston days.

The hotel could benefit from more variety in its on-site dining options.

As adventure travelers, we loved the contemporary feel of the hotel and its great location. The staff was amazing and went above and beyond to make our stay memorable. The complementary breakfast, made-to-order omelettes, and happy hour with complimentary drinks were excellent additions to our experience. The room was spacious, clean, and had a nice standing shower in the bathroom. We also appreciated the diverse and efficient front desk staff.

Felt very secure, no complaints.

The staff were incredibly polite and helpful, and the rooms were clean, spacious, and well-maintained. I particularly loved the separate sleeping area, which added an extra level of comfort. The hotel is conveniently located near stores and restaurants, making it easy to find everything I needed. The breakfast was delicious and included in the price, with a great selection of options. this hotel exceeded my expectations in terms of value for money, attention to detail, and basic amenities.

All aspects of my stay were exceptional, no improvements needed.

We absolutely loved our recent stay at Embassy Suites in Katy! The hotel staff was friendly and provided excellent service. The beds were incredibly comfortable, ensuring a great night's sleep. The breakfast spread was impressive and the whole family enjoyed it. The location of the hotel was perfect, right in the midst of everything. The facility was clean and well-maintained, giving us peace of mind. The room was spacious, ideal for families with multiple kids. We were also pleasantly surprised by the privacy in our room, as we couldn't hear any noise from other families. we had a fantastic experience and will definitely choose this hotel for our future trips.

We felt extremely safe during our stay and had no complaints at all.

The room and decor were exceptional, beautifully designed and comfortable. The complementary snacks and drinks were a nice bonus, and the complementary breakfast was delicious. The receptionist was friendly and made us feel welcome. The hotel's location was convenient and easy to get to, making it a great base for exploring the area. We had a wonderful stay and would definitely recommend this hotel to others.

While we understand that there may have been a higher volume of customers during our stay, the room service and towel availability could have been better. It would have been nice to have the room cleaned at least every other day, especially considering the price we paid for the room.

I had an excellent stay at Embassy Suites. The rooms were spacious and comfortable, and the hot breakfast provided was delicious. The highlight of my stay was the exceptional customer service from a sweet and helpful Asian lady. She went above and beyond to ensure our room was clean and even offered to discount our stay. She truly made our experience memorable.

I did have a few issues with my key card and had trouble entering my room. The maintenance staff struggled to open the door, and I had to wait until the next morning for it to be resolved.

The room exceeded expectations, spacious and clean. Best continental breakfast ever with made-to-order omelets. Indoor pool perfect for children. Starbucks on site convenient.

New property with quick and friendly check-in. Made-to-order breakfast included in price, served by exceptional staff. Clean rooms with comfortable beds and quiet location. Easy and swift check-out process. Recommend to others.

This hotel is an excellent choice for a Houston visit. The location is perfect as it is close to many stores and restaurants, making it very convenient to explore Dallas on foot. The staff is polite and helpful, and the rooms are spacious with all the basic amenities I needed. I especially loved the standing shower in the bathroom. The complementary breakfast was great, and prices were reasonable.

No improvement needed, everything was great!

We really enjoyed our stay at this hotel. The location is great - close to many stores and restaurants, making it easy to find everything we needed. The staff were always available and happy to help with anything we needed, including room service and laundry service. The amenities in the room were also fantastic, with a fully equipped kitchenette and plenty of space to relax and unwind.

This place is perfect for families. We highly recommend it for anyone looking for a comfortable and convenient stay with all of the necessary amenities.

I had a fantastic stay at this hotel. The staff went above and beyond to accommodate my family, and I really liked the spacious rooms and comfortable beds. The happy hour was a nice surprise, and the hotel facilities, including the swimming pool area and the guest service and bar area, were well-maintained and beautiful. Additionally, the location was convenient, with stores and restaurants nearby on I10 by Kirkwood.

Hard to think of anything negative.

Spacious and modern rooms, comfy beds, made-to-order breakfast, nice staff, great value for the price paid.

Nothings.

The breakfast selection was great, with a variety of options to choose from. I also enjoyed the location of the hotel, as it was conveniently situated near key attractions and easily accessible from the highway. Another advantage was the friendly bartender, who provided excellent service and made my stay more enjoyable.

There were a few aspects that left a negative impression. the evening snacks provided were rather basic compared to other similar hotels I have stayed at.

My stay at Embassy Suites was excellent. The complimentary breakfast was delicious and filling. The indoor pool provided a perfect spot for my kids to have fun and burn energy. I had a wonderful experience during my stay and I would definitely recommend this hotel.

The hotel's location is great and convenient, as it is close to many dining options and attractions. the complementary happy hour with free drinks and snacks created a fun and relaxed atmosphere. the complementary breakfast had a variety of options, including made-to-order items and was tasty.

The noise from the traffic was quite loud, even on higher floors, which made it difficult to have a peaceful night's sleep. the pool area could have been cleaner, and the water was uncomfortably hot.