The location of Embassy Suites by Hilton Walnut Creek is ideal, with close proximity to Ruth Bancroft Garden and Broadway Plaza. The room was comfortable, including a coffee maker, flat-screen TV, and a private bathroom. The indoor swimming pool and access to snow sports and a golf center ensure a variety of leisure options.

The experience was marred by a few unfriendly interactions with staff members. From a broken key incident mishandled by the valet to rude responses from front desk and housekeeping, the customer service fell short.

During my transit through Walnut Creek, I stayed at Embassy Suites by Hilton Walnut Creek, and I appreciated the convenience of its location near the Pleasant Hill Bay Area Rapid Transit station. The high-speed BART train station across the street provided easy access to explore the area, making my travel experience smooth and efficient.

One minor issue I encountered during my stay was the quality of the chicken salad purchased from the on-site restaurant. Unfortunately, the warm chicken placed on top of the lettuce caused the salad to become soggy, which was a bit disappointing.

The rooms were spacious, clean, and modern. The beds were comfortable with large TVs in both the sitting area and bedroom. The bathroom had convenient shampoo, conditioner, and body wash dispensers. The breakfast was delicious and offered plenty of options. The complimentary evening cocktails and hors d'oeuvres were a nice touch.

All was perfect.

We loved that Embassy Suites was located right across the street from the BART station. The staff was incredibly helpful and Ryan at the front desk went above and beyond. The room was spacious with a separate living room area, perfect for party people. The complimentary happy hour was a great bonus, offering free wine and snacks. The breakfast, made to order and included in the cost of our stay, was truly amazing. The hotel recommended a fantastic Japanese restaurant nearby that we really enjoyed. the facilities and amenities provided a great experience for party people like us.

It felt like our own home, so there was no reason to complain.

The breakfast was excellent, with a variety of hot and ready-made items. The coffee was also delicious and had a nice strong flavor. The location of the hotel was convenient, close to the Bart station and other attractions. the stay was pleasant and enjoyable.

There were a few aspects that could be improved. The parking cost was quite high, and there were no self-parking options available.

The location was great, right by the BART station, and the staff was very friendly. I got to enjoy quality amenities such as the indoor swimming pool, and the fitness center. My room was spacious and well-equipped, with a refrigerator, microwave, and kitchenette where I could prepare my own meals. The staff was really nice, and the manager went above-and-beyond to help me. it was an amazing experience, and I would definitely recommend this place to anyone looking for a comfortable and luxurious stay.

This venue is perfect for anyone looking for a great hotel experience.

We recently stayed at Embassy Suites for our annual family getaway and had a fantastic experience. The breakfast and complimentary happy hour were amazing, and we can't wait to come back for those accommodations. The staff, especially George, went above and beyond to ensure our stay was enjoyable. The facilities were updated nicely and the decor was aesthetically pleasing. As always, the location was perfect for our needs and the suite provided ample space for our family. The beds were comfortable and the fridge and coffee maker were convenient amenities. we had a great time at Embassy Suites and will definitely be returning.

Totally recommend this hotel.

Spacious suites, top floor location, beautifully decorated atrium, complimentary snacks, comfortable stay, recently renovated.

Not obvious to find.

The staff went above and beyond to make sure we were comfortable during our stay. We had an issue with the cleanliness of our room upon arrival, but when we brought it to their attention they immediately apologized and had our room thoroughly cleaned. They even followed up with us the next day to make sure everything was okay. I highly recommend this hotel.

This hotel is conveniently located near the BART station, which makes it easy to explore the area and travel around. Despite its proximity to the BART, guests report that noise is not a problem. Additionally, this hotel is an excellent choice for anyone in town for a family gathering or who wants to explore the nearby outlets.

One downside reported by guests is the valet-only parking, which may be a drawback for those who prefer to self-park or who are on a tighter budget.

Great breakfast and happy hour. Attractive hotel design with plants and natural light. Helpful and enthusiastic staff. Onsite laundry. Tasty pancakes for breakfast. Very pleasant experience.

I had a fantastic stay at this hotel! The location was perfect as it was right across the street from a BART station, making transportation incredibly convenient. The staff was helpful and the hotel facilities were top-notch. The room itself was spacious and nicely decorated. The best part was the breakfast - it was a complete breakfast with made-to-order options included in the cost of the stay. Absolutely loved it!

Absolutely nothing.

The happy hour and custom breakfast were amazing perks! the indoor pool and spa were relaxing and fun. the staff treated us like royalty! They went above and beyond to help us with any requests, making us feel like we were the only guests there. the location was perfect- central to all the attractions we wanted to see.

Although the walls were a bit thin, we didn't mind too much as we were having too much fun! However, the decor in our room was outdated and mismatched.

Spacious rooms, modern decor, pleasant hotel, nice view, wonderful breakfast.

Nothing it was perfect.

I recently had a great stay at a hotel near the BART station in Walnut Creek. The room was clean and had everything I needed including coin-operated machines. The location was perfect for my needs as it was right across the BART station and the breakfast included had a great coffee.

Everything was fine.