The check-in experience was fantastic. The shuttle service was a lifesaver, especially when I needed a ride back to the airport to pick up my rental car. The gym was well-equipped, with just the right amount of dumbbells to get a good workout. The front desk staff was friendly and accommodating, changing our room when we requested a quieter option. The hotel's location was convenient, with shops and restaurants nearby.

Nothing for me.

We had a fantastic stay at Fairfield Inn. The front desk staff went above and beyond to help us with a bank issue, ensuring a smooth check-in. The room was clean and fresh, with incredibly comfortable beds and plenty of pillows. The staff was amazing with our kids, and the free breakfast was delicious and satisfying. The hotel had easy access to main roads and the pool was clean and suitable for children. a great value and a very pleasant stay.

Couldn't recommend this hotel more.

The hotel staff was friendly and helpful, providing excellent customer service throughout our stay. the complimentary breakfast had a wide variety of options and was a great start to the day. the hotel's location was convenient, with shopping and restaurants within walking distance.

There were a couple of disappointments during our stay. there was no restaurant available at the hotel, so we had to go out for lunch and dinner.

I had a wonderful stay at this hotel in Charleston! The cleanliness was impressive, with well-maintained rooms and common areas. The hotel facilities were top-notch, including a clean pool with ample seating. The location was great, with easy access to main roads and attractions like the outlets. The staff was outstanding, always friendly, helpful, and attentive. The breakfast provided was delicious and had a wide variety of options to choose from.

No negatives from this place. Perfect stay!

Great check-in experience, shuttle service, convenient location, comfortable bed and pillows, friendly and helpful staff, proximity to restaurants.

Nothing, it is perfect.

The staff was friendly and helpful, clean rooms, great breakfast, good amenities and value for money.

Don't have any issues at all.

We had a great time staying at Fairfield. The room was spacious with a comfortable bed and it had a desk and wifi, which was convenient for catching up on work. The hotel is also in a great location, close to the Tanger Outlets for some shopping and a short drive to downtown Charleston. We enjoyed the complementary breakfast, especially the eggs and biscuits and gravy. we had a pleasant stay and would recommend Fairfield for a visit to Charleston.

We loved the convenient location of Fairfield Inn, very close to the airport and restaurants. The room was impeccably clean and the breakfast offered a great selection of items. We especially appreciated the friendly and accommodating front desk staff! Overall I highly recommend this hotel.

The hotel is conveniently located close to the airport and downtown area, making it easy to access for business travelers. it is near to outlet stores, providing convenient shopping options. The rooms are clean and comfortable, with good wifi coverage. The breakfast options are satisfactory, offering a variety of choices to start the day. The hotel also offers free parking, which is a bonus with vehicles.

Some guests have reported issues with room cleanliness, such as finding hair ties and food crumbs left behind by previous guests.

Conveniently located near Charleston airport with easy access to Tánger Outlets and restaurants. Friendly and understanding front desk staff helped resolve a banking issue. Comfortable and fresh rooms with plenty of pillows. Excellent breakfast. Clean facilities and parking lot with good lighting.

During my recent stay at Fairfield Inn, I was impressed by the level of service provided by the front desk personnel. They went above and beyond to ensure my needs were met and were always friendly and accommodating. Additionally, the shuttle drivers were prompt and courteous, making transportation a breeze. When I encountered issues with my room, the manager quickly resolved the problem without hesitation. This level of responsiveness and attention to customer satisfaction truly impressed me. I would highly recommend Fairfield Inn for a pleasant and comfortable stay.

Friendly staff, especially the front desk and shuttle drivers. Clean room and facility with comfortable beds and plenty of pillows. Excellent breakfast that offers everything you could want. Convenient parking with easy access to main roads. Nice pool area with ample seating and safe for children.

The front desk staff was understanding and helpful, comfortable beds with plenty of pillows, fresh room, friendly and attentive staff.

Can honestly say there wasn't anything not to like.

The front desk staff was amazing, helping us smoothly check in despite a hold on our bank account. The room was fresh and comfortable, with plenty of pillows. The shuttle service was a lifesaver and the gym had just enough equipment to get a good workout. The staff was also friendly and great with kids. The free breakfast had everything we could want and the hotel had easy access to main roads. The pool was clean and family-friendly, and the amenities were plentiful. a great hotel and value.

Felt spoiled, no complaints at all.

The staff at the hotel was incredibly friendly and helpful, especially with our young children. the free breakfast was one of the best we've had, with a great variety of options. the pool was clean and perfect for families with small children.

The outside of the hotel looked a bit shabby compared to other nearby hotels, and the lobby was a bit depressing. We also had some issues with the cleanliness of our room, with the first room smelling and the second room having nail clippings and hair in the bed.