We had a great stay here. The location is perfect, just a short walk away from the shops. We were impressed with the quality of service and amenities provided; room service, dry cleaning, and tours were all available. The room was equipped with everything we needed, including a microwave and refrigerator. The pool was lovely, and we spent hours relaxing there. We highly recommend this hotel to our friends.

We loved our stay at this hotel. The customer service was fantastic! The staff at the front desk welcomed us warmly and made us feel like old friends. They even gave us a layout of the hotel and told us about the short walk to the shops in downtown. The rooms were immaculate and seemed brand new. The bathroom was spotless with a clean white bathtub. The clean towels had no hairs embedded in them. The room always smelled fresh when we entered. The daily hot breakfast was a hit, especially with the kids who loved making their own waffles. The breakfast attendant was friendly and kept the tables clean and the food stocked. we had a great experience and will definitely recommend this hotel to our friends and family.

Nothing to complain about at all.

This hotel was an exceptional value for money. The rooms were spotlessly clean and spacious. Its location was perfect- within walking distance of the shops in downtown. The staff was courteous and attentive to detail. They offered a complimentary breakfast that was delicious with a variety of options to choose from. I especially loved the view of the space needle and sky bridge from my room, just as mentioned by another reviewer.

No negative aspects!

The breakfast offered complementary was delicious and the coffee was great! the hotel's location was perfect, within walking distance to the main attractions. the room was clean and comfortable, and we enjoyed the view from our window.

The staff was inconsistent with their attitude towards us, some were very friendly while others demonstrated a poor attitude. the room temperature was difficult to control and the bed was not very comfortable.

Great service, clean rooms, spacious bathroom, comfortable beds, nice large TV.

Nothing, all excellent.

Breakfast had a variety of fresh and hot options, fantastic addition to the stay. Great location allowing for convenient walking access to the city. Spacious suite with comfortable bed, microwave, mini fridge, and coffee maker. Common areas offered an enjoyable outdoor fire pit and outstanding facilities. Phenomenal staff made us feel exceptionally welcome during our luxury-feel stay.

We had a wonderful romantic getaway at this hotel! The room was clean and had everything we needed, including a mini-fridge and microwave. The friendly staff gave us great recommendations for nearby restaurants and attractions. Additionally, the hotel's location was perfect - close to downtown and within walking distance of many shops and restaurants.

The only downside was the overcrowded hot tub. It was a popular spot for guests, so it was always crowded in the evenings.

This hotel truly exceeded my expectations in every way. the prices were incredibly reasonable, offering exceptional value for money. The attention to detail throughout the hotel was impressive, from the well-appointed rooms with a bath to the basic amenities provided. The location was ideal, within walking distance of the downtown shops, making it convenient to explore the area. Additionally, the staff was top-notch, providing excellent service and going above and beyond to ensure a pleasant stay. The breakfast offered was also outstanding, with a wide variety of choices to start the day off right.

No complaints - everything was fantastic!

Loved watching Netflix on the TV, and the shower and bathroom arrangements were great. The location was perfect for us, and we were able to explore the area easily. we had a wonderful experience at Fairfield Inn.

Our recent stay at Fairfield Inn was delightful. The room was clean and comfortable, and we especially loved the spacious bathroom. The hotel's location was convenient, just a short drive from downtown. The breakfast provided was plentiful and held us over until lunchtime. The pool and fireplace area were open all night, creating a lovely atmosphere. Additionally, the friendly desk clerk, Emily, gave us helpful directions to avoid the busy traffic in Gatlinburg. we had a great experience at Fairfield Inn and would definitely recommend it.

We had a great stay at Fairfield! The king suite was spacious and comfortable, perfect for our needs. The staff was welcoming and helpful, even though we arrived late. The room was clean and the bathroom was large and spotless. The breakfast provided was more than enough and the breakfast area had a nice atmosphere with a fireplace. The location, just outside of town, was convenient and only a short drive away.

Can't recommend this hotel highly enough!

Great location. Excellent staff. Clean rooms. Comfortable beds. Nice pool. Yummy breakfast. Quiet environment. Updated facilities.

Couldn't find any faults at all.

Spacious bathroom with walk-in shower. Comfortable and clean bed. Easy check-in and check-out process. Helpful concierge. convenience of take and go breakfast.

Spacious modern suite. Comfortable sofa. Netflix ready TV. Good breakfast. Clean & quiet. Centrally located. Friendly & helpful staff. Great price.

Could not be improved in any way.

The breakfast was fresh, hot, and had a great selection. Staff were friendly and attentive. The hotel was exceptionally clean and in a convenient location. The room was quiet and comfortable.

No negative aspects.