The value for money was excellent and the room was extremely comfortable. The hotel's location was convenient for shopping and entertainment, and the staff treated us with exceptional kindness and warmth.

The breakfast selection could be improved with more variety and options.

The hotel was in a very convenient location, making it easy to explore downtown San Jose. The room I stayed in was well-kept and clean, with a comfortable bed and pillows that allowed me to have a good night's sleep. The bar staff was friendly and even gave me drink tickets for happy hour. I appreciated the separate shower and tub in the spacious bathroom. Despite some minor inconveniences, overall I would recommend this hotel for a pleasant stay.

We had a fantastic stay at this hotel. The location was perfect, right in the middle of downtown, and close to the convention center. The staff was friendly and helpful, offering great suggestions for nearby attractions. The hotel facilities were top-notch, with a nice bar and restaurant. The cleanliness of the room and bathroom was impressive. The parking was convenient and moderately priced. we were very pleased with the hotel for the price.

Couldn't fault anything about our stay.

Clean room, comfortable bed, and quiet location. Convenient for walking to shops, venues, and restaurants. Smooth check-in process. Good service and friendly staff.

Beth at front desk was accommodating, allowing an early check-in. The room had a nice decor and comfortable bed. Tim, our waiter at breakfast, provided excellent service with a smile and great attitude. The lobby and location were good.

Felt so pampered, nothing to complain about!

Clean and well-maintained facilities, decent coffee in room, convenient downtown location, friendly staff, wardrobe in room.

Felt spoilt, nothing too much trouble.

Great downtown location and friendly staff. Loved the spacious bathroom with separate shower and tub. The staff were also accommodating, letting me store my bags after check out until my evening flight. a comfortable and convenient stay.

I had a great experience at Four Points. The location was perfect, with plenty of cafes and restaurants nearby. The rooms were spacious and clean. I especially enjoyed sitting outside in the hotel courtyard and playing a game of Boule. The staff I interacted with were polite and helpful. The customer service was top-notch. The free Wi-Fi was also a plus. I highly recommend this hotel for a comfortable stay in the city.

This hotel is a hidden gem in terms of its value for money. The prices were reasonable, especially considering the attention to detail and convenient location. It's super close to everything, including the airport, making it easy to explore downtown San Jose. The staff was incredibly friendly and helpful, providing great service from the moment we arrived. The rooms, located on the base level by the lobby, were spacious, with amenities like a mini fridge, big closet. Plus, the breakfast at the Mosaic Restaurant was better than average for a hotel, especially with its to-go options.

All in all, everything was fantastic.

The hotel's location in the heart of downtown was perfect for exploring the area on foot. With numerous restaurants and cafes nearby, there was always something to do. Additionally, the staff were kind and attentive, ensuring a pleasant stay. The rooms, though basic, had comfortable beds and provided all the necessary amenities. One detail that stood out was the excellent service provided by Tim, the waiter at breakfast. He was friendly and offered great recommendations, ensuring that we had everything we needed to start our day. His warm attitude made a positive impression on us. Another noteworthy aspect was the cleanliness of the hotel. Despite some wear and tear, the staff made sure that the rooms were well-maintained and tidy. The attention to detail in keeping the property clean was appreciated.

This hotel was a great choice, with no major issues to report.

The location was perfect for my events and there was an excellent Asian Fusion restaurant on the property.

Felt truly looked after, no reason to complain.

We chose this hotel for its convenient location in the San Francisco Bay Area. It was a short drive to the Lawrence Livermore National Laboratory, where we needed to visit for work. it was close to the SOFA district with its great restaurants and cafes, perfect for catching up with family in the vicinity. The rooms were well furnished and attractive, with comfortable beds. We were pleasantly surprised by the toothbrushes and toothpaste provided at the front desk, showing the helpfulness of the staff.

The noise from the passing light rail train every 15 minutes made it difficult to fall asleep.

The large, clean bathroom. Great pillows on the bed. Friendly staff. Free WIFI. Free bottled water.

Nothing I didn't like to be fair.

Conveniently located near public transportation and with friendly bartenders and restaurant staff, this hotel offers clean and spacious rooms as well as informative history lessons about the building. The hardworking and helpful staff went out of their way to accommodate guests when the rooms did not meet expectations. a great value for a prime location.

I stayed at a hotel in the heart of the city and it was very convenient to be close to everything I wanted to do. The facility had a good location and is located in the center of downtown, which made it easy to explore the local attractions. The room was quite comfortable and functional. It had good amenities like a big TV and a hot shower.

Sadly, my experience was ruined by the unpleasant smell that lingered in the room throughout my stay.