I had an amazing time at this hotel! The beach and pool were clean and comfortable, and the rooms were spacious and well-maintained. The location was perfect, with easy access to stores and restaurants within walking distance. The staff, especially Genesis, Bonath, and Carmen, were friendly and went above and beyond to make me feel at home.

The only thing that could have been improved was the variety of food for breakfast.

I loved the staff, they were friendly and helpful throughout my stay. The hotel facilities were fantastic, especially the pool and spa. The location was ideal, close to stores, restaurants, and not too far from downtown. The breakfast was excellent, and I enjoyed the complimentary smoothie. this hotel exceeded my expectations in terms of cleanliness, amenities, and location.

Couldn't stay longer.

Immaculate and spacious accommodation. Friendly and helpful staff. Beautiful place. Nice decor. Professional and hands-on staff. Went above and beyond to take care of guests. Made guests feel comfortable and safe. Property recently remodeled.

It was all superb.

I had a fantastic experience at this hotel. The value for money was great, the room was comfortable and beautifully decorated. The location was perfect for a relaxing vacation near the beach. The staff treated me like a VIP.

Food for breakfast could have been better.

the room was absolutely amazing! It was spacious, clean, and had a comfy king-size bed. The hotel itself had great facilities and was just a stone's throw away from the beautiful beach. It was also conveniently located for getting to other popular areas, like South Beach, with Uber. Lastly, the staff were very friendly and the basic amenities provided were top-notch. Oh, and did I mention breakfast was included? it was a great value for money experience.

Everything was perfect, no complaints whatsoever.

Spacious, clean rooms with comfortable beds. Friendly staff and nice location. Great buffet breakfast on the first day, although eggs were overcooked the second day. a new and pleasant experience.

grand beach hotel surfside west was a pleasant surprise after my previous stay in surfside. the easy access to stores and restaurants was a major plus, and the spacious room with multiple TVs and bathrooms made for a comfortable stay. the rooftop bar and beach service were great amenities that exceeded my expectations.

air conditioning issue

I had a fantastic stay at this hotel. Its location close to the CitiBike station on Collins Ave made it incredibly easy to explore the area. There were lots of restaurants and shops nearby, despite the fact that some areas were still under restoration. Best of all, the hotel was right on the ocean side of Collins Avenue, providing stunning views and easy access to the beach. The range of amenities was impressive, with everything from a spa and wellness centre to a swimming pool and sun terrace. The staff were all incredibly helpful and pleasant, and I enjoyed the many dining options including the bar and buffet breakfast.

I would definitely recommend this hotel to all.

The location was perfect, with easy access to the beach and nearby attractions. The hotel facilities were impressive, especially the beautiful lobby and pool areas. We also appreciated the nearby grocery store, which made it convenient for us to stock up on essentials during our stay.

We had a few negative experiences during our stay. the staff seemed poorly trained and understaffed, which affected the level of service we received.

The hotel is conveniently located between Fort Lauderdale airport and Bal Harbour. The rooms are comfortable, and the bathrooms are luxurious with two per room. The pool area is also a highlight of this hotel, and the breakfast is tasty.

One aspect of the hotel could be improved.

Great breakfast, rooftop pool area with ocean view, comfortable and clean room, helpful staff.

Nothing, all excellent.

The beach was right outside the hotel, and the hotel had many pools, including a rooftop pool. The hotel had a beautiful and elegant decor, with high-end materials and amenities. The location of the hotel was also great, with key attractions and facilities nearby. One advantage that I enjoyed was the complimentary water provided on site.

I had a terrible experience at this hotel during my Christmas stay. The entry to the hotel was confusing, and there was no assistance with luggage.

The hotel offers great value for money as the prices are reasonable, especially considering the location near the beach. The staff is attentive and provides good service. The basic amenities in the rooms, such as the comfortable king-size beds and the four bathrooms, are a nice touch. Additionally, having breakfast included is a convenient perk.

Minor improvements can be made.

Our stay at the Grand Beach Hotel Surfside West was a pleasant experience. The location was great, close to the beach and other amenities. The room was clean and comfortable, with a nice view. The staff, especially Bryan at the front desk, was helpful and understanding throughout our stay. we enjoyed our time at the hotel.

It would have been nice if the hotel had compensated us in some way for the issues we experienced with the air conditioning and room changes. Additionally, there were some miscommunications and confusion regarding additional fees and services.

I recently had a wonderful stay at a hotel conveniently located near a beautiful private beach. The value for money was excellent, especially with breakfast included. The staff was friendly and attentive, ensuring that my needs were met throughout my stay. The rooms were well-equipped with great facilities, including a comfortable king size bed. I also appreciated the attention to detail and the overall atmosphere of the hotel, making it a pleasant place to relax and enjoy my vacation.

All in all, my stay at this hotel was satisfactory.