At my first stay, staff guided me to my destination. This spot suits me perfectly. I get Wi-Fi, free parking, and a gym. Also, a pool with a hot tub and no smoking. Returning for New Year!.

Grandstay Hotel & Suites staff, like Abbi, truly go above and beyond. Abbi's dedication in finding a lost wallet even during terrible weather shows exceptional care and friendliness. the night shift worker was also described as super cool, friendly, and willing to assist guests, even with late-night snacks. These positive experiences make Grandstay Hotel & Suites stand out for their outstanding customer service.

Everything was great, no complaints.

The staff was incredible during my stay. Abbi saved the day by finding a lost wallet promptly. Also, the night shift employee was friendly and helpful, making our late check-in smooth and welcoming. the location was convenient, and the service was top-notch with a smile.

The internet was down, and room phones weren't working, making it challenging to order room service. Thin walls allowed noise from neighboring rooms, affecting relaxation.

I had a great value for my money, and the room was comfortable and clean. the location right on the golf course was perfect, and the staff, especially Abbi, treated me like family with their friendly and caring service.

Breakfast selection could use more variety and options.

Staff incredibly helpful and friendly, especially Abbi; went the extra mile to find a lost wallet. Night shift worker was welcoming, even at midnight. Great service even in terrible weather. Staff cooked pizza and ensured a comfortable stay with a smile. Staff members exemplified exceptional care and friendliness.

During my stay, I experienced a cozy room with a spa tub for relaxation. the front desk promptly helped me with room service when the internet and phone were not working. Walls are a bit thin, and the entrance was icy, needing more salt. Overall I had a pleasant stay and recommend this hotel.

My recent stay at Grandstay Hotel & Suites was fantastic. I stayed for two nights for a business trip. the staff, especially Abbi, went above and beyond to make my stay comfortable and enjoyable. the night shift worker was friendly and helpful, even late at night. the hotel's service was top-notch, and the staff truly cared about their guests' well-being. the rooms were clean, comfortable, and well-equipped. Abbi's exceptional service and friendly demeanor made my stay memorable.

100% Recommend this hotel.

During our stay, we experienced exceptional service from the friendly and accommodating staff. From the helpful Abbi who went above and beyond to retrieve a lost wallet in the midst of terrible weather, to the welcoming night shift employee who cheerfully assisted us with late-night pizza and settling in, the staff made us feel valued and at home. the hotel's cleanliness, convenient parking, breakfast quality, and prime location nestled between captivating lakes added immensely to our overall positive experience.

Nothing, all great.

Great staff, Abbi went above and beyond. Night shift worker friendly, cooked pizza, settled us with a smile. Cons: Felt at home, nothing too much trouble.

The staff exceeded expectations, with Abbi locating and holding a lost wallet promptly. Friendly service, even during a late-night check-in, was appreciated. the team's caring and welcoming attitude made the stay memorable. Staff went the extra mile to ensure guests felt valued and comfortable.

Warm and friendly atmosphere. Helpful and caring employees. Lost wallet promptly returned

Nothing.