Our stop at this Hampton Inn was the highlight of our vacation! The staff was welcoming and helpful, going above and beyond to make our stay enjoyable. We were given free bottles of water upon arrival and our room was filled with thoughtful touches like neatly fanned tissues and a towel animal on the bed. The hotel even had the common sense to install a nightlight in the bathroom. The attention to detail and customer focus made this hotel stand out from the rest. The linens were clean and fresh, ensuring a great night's sleep. The breakfast exceeded our expectations with hot and fresh options like eggs and a waffle iron. We highly recommend this hotel for anyone traveling in the area.

Would be happy to recommend this hotel.

The hotel exceeded our expectations with its modern facilities and clean rooms. The staff was extremely welcoming and helpful, offering us breakfast items to go and providing restaurant suggestions. The rooms were well maintained and the breakfast had a nice variety of options, including scrambled eggs, waffles, biscuits, and gravy. We were even given bottled water at check-in on a hot summer day.

Nothing, it is perfect.

We had a surprisingly good stay at this hotel. Our room was spacious, quiet, and impeccably clean. The entire hotel seemed newly refurbished, thanks to the diligent cleaning crew. The staff was friendly and efficient, making check-in a breeze. We especially appreciated the free ice-cold bottles of water and the availability of coffee and tea in the lobby. The location is great, with restaurants and shopping nearby, not far from downtown. a positive experience.

There were some issues with the billing process, as the room was prepaid but then charged again after check-out.

I was pleasantly surprised by my stay at Hampton Inn. The room was spacious and spotlessly clean, making me feel comfortable and at ease. The hotel itself had a fresh and updated look, which added to the overall positive experience. Check-in went smoothly, and the complimentary ice-cold water was a nice touch, especially after a long day. The breakfast selection was good and provided plenty of options to choose from. The staff I interacted with were friendly and efficient, ensuring that my needs were met. I would definitely recommend staying at this hotel.

The staff was friendly and accommodating, cleanliness was impressive, modern facilities, great breakfast options with fresh fruit, easy parking and safe area.

No

The hotel exceeded all our expectations. The room was spotless and modern with a nice-sized bathroom. The breakfast was great and the pool and fitness room were a nice treat. The location was perfect for our needs, close to the wedding we were attending and the famous Madison Farmers' Market. I highly recommend this hotel.

The hotel had a great location, right off the freeway and close to downtown. the rooms were clean and comfortable, and the staff was pleasant. the breakfast was varied and well organized, with hot oatmeal and a good selection of condiments. the seating area was separate, making it easy to find a spot.

The housekeeping service was lacking. Despite being out of the room for several hours, the room was not cleaned or the bed made.

Convenient location near the freeway and mall. Welcoming staff and clean rooms with nice touches like towel animals and a bathroom nightlight. Free water bottles and breakfast items to-go provided. Management went above and beyond to accommodate a delayed reservation without extra charges. Great choice for a stopover on a road trip.

The hotel had a great location, close to the mall and various restaurants and shops. It was also conveniently situated near everything I needed during my stay. Additionally, the cleanliness of the hotel was exceptional, with no traces of grime or dirt in any part of the room. The staff were friendly and professional, always ensuring that my expectations were met. The breakfast provided had a variety of options, including fresh fruit, yogurt with granola, and delicious scrambled eggs with ham. a fantastic stay!

Nothing.

Staff was helpful, checking was fast, entire place clean, rooms spacious and comfortable, breakfast good.

My travel purpose was a quick overnight trip to catch a Badgers game. The East Towne area is perfect for its calm atmosphere and affordability. The modern facilities and clean rooms exceeded my expectations. The friendly staff, delicious breakfast, and comfortable bedding made my stay even more enjoyable. Hampton Inn Madison East Towne Mall Area is definitely the place to be for a great experience.

Totally recommend this hotel.

As longer term business travelers, we loved the spacious and comfortable rooms at Hampton Inn. The staff was genuinely friendly and helpful, making the check-in process fast and easy. The entire hotel was clean and well-maintained. The complimentary breakfast was delicious and the hotel had a great location right off the freeway.

We felt very welcomed at Hampton Inn Madison East Towne Mall Area, with no complaints at all.

The hotel exceeded our expectations in every way. the value for money was outstanding. We couldn't believe the reasonable prices for such a well-maintained and clean hotel. The attention to detail was impressive, with the rooms being spacious and impeccably clean. The staff were friendly and efficient, ensuring that we felt welcomed throughout our stay. The location of the hotel was fantastic, situated in a quiet area but close to all the main activities and amenities in the area. Additionally, having breakfast included in the stay was a great perk, especially since the breakfast had a variety of options and was served until 9:15am.

No aspects needed improvement - everything was perfect.

This hotel is a great value for money as it is well maintained and clean. The staff is friendly and attentive, and the location in the East Towne area is convenient. The breakfast included at 9:15am is a nice touch.

All was great, no complaints.

We had a fantastic stay at this hotel! We loved the cleanliness and comfort of our room, especially the fresh and crisp linens. The hotel facilities were top-notch, with a 24/7 coffee service and a snack area where we could buy beer or wine. The location was convenient, being near the mall and close to a variety of restaurants. The staff were friendly, accommodating, and customer-focused. Lastly, the breakfast exceeded our expectations with a nice variety of hot options, including fresh eggs and a waffle iron.

Nothing to fault.