The facilities are gorgeous, pristine, and well-maintained. The room was unexpectedly luxurious and comfortable. It is conveniently located near downtown, making it easy to explore the area. The staff, including Kenzie, Megan, and Jennifer, were incredibly friendly and helpful. The breakfast offered a variety of hot food options and fresh fruit. a fantastic experience.

The breakfast offered a wide variety of options including turkey sausage, green juice, Greek yogurt, and fresh fruit. The room had a nice bathroom and there was a pool and hot tub available. Free parking was a bonus. The staff was friendly and the room had a beautiful sunset view. The facilities were clean and comfortable with a nice hot tub and pool.

We found the hotel to be clean and modern, and the breakfast options were great! Though the entrance was a bit confusing at first, the staff was very helpful in directing us. we had a pleasant stay and would recommend Hampton Inn.

I recently stayed at a hotel in Grand Rapids and had a great experience. The hotel was conveniently located right off the highway, making it easy to access. The staff was friendly and attentive, ensuring that my stay was comfortable. The rooms were clean and well-maintained, with a pleasant view of the city. The breakfast provided was delicious, and I enjoyed a hot cup of coffee to start my day.

All was fine, no complaints.

The breakfast bar was amazing, with plenty of delicious options to choose from. The room was spacious and clean, with a comfortable sofa bed already made up and ready for use. The staff was exceptionally friendly and helpful, offering recommendations on nearby restaurants and making us feel welcome. The location was great, with easy parking in the hotel's attached garage and several restaurants within walking distance.

The sliding bathroom door had gaps on both sides, which was a bit inconvenient for privacy. The hotel entrance could be more welcoming or better signposted, as it was located on the garage level and caused some confusion upon arrival.

During our Christmas stay, we loved the atmosphere at this hotel. the staff was incredibly friendly and always had a warm smile on their faces. the hotel itself was spotless, including the parking garage. It was a relief to see such cleanliness, especially during these times. Additionally, the rooms were spacious and comfortable, with two beds that provided a good night's sleep. the location was key, as it was only a short Uber ride away from downtown.

The only downside we experienced was the difficulty in finding the entrance upon arrival. It would have been helpful if the welcome email had mentioned the need to enter the parking ramp, park, use the elevator, and proceed to the lobby on the third floor for check-in.

We had a very nice stay at the Hampton Inn in downtown. The lobby on the third floor was bright and attractive, and we felt secure with the key card access to the elevators. The room was comfortable with two queen beds, a desk, and a mini-fridge. The bathroom was spacious with plenty of counter space. The breakfast buffet exceeded our expectations with a variety of options. The hotel's location was convenient for visiting nearby attractions. we had a great experience at the Hampton Inn.

I had an amazing stay at this hotel. The staff made me feel so welcome and genuinely interested in me as a person. They offered great recommendations on restaurants and took the time to tell me about all the wonderful amenities the hotel had to offer. The cleanliness of the hotel was outstanding and the location was perfect, just a couple of blocks from the heart of downtown. The breakfast was delicious and plentiful, with a wide variety of options to choose from. this hotel had excellent facilities and a friendly staff.

Not obvious to find.

Comfortable and clean room, helpful front desk, and good breakfast options. Appreciated the security measures with the use of room key in the elevator. Close proximity to the downtown area. a pleasant stay.

The room was spacious and clean. the breakfast buffet offered a variety of options.

The fire alarm went off in the early morning and we were forced to stand outside in the freezing weather until it was resolved. No compensation or consideration was given for the inconvenience.

Enjoyable pool, delicious breakfast with multiple hot food options and fresh fruit. Quiet room with friendly and helpful staff at the front desk. Clean rooms and well-maintained common areas. Convenient location for exploring the city.

We had a great time staying here! The staff was friendly and accommodating; they even let us make reservations for the pool. The breakfast was fantastic with lots of healthy options, and the room was clean with a nice bathroom. The location was perfect and we enjoyed exploring the area.

We would definitely recommend this place to family and friends.

This hotel had an excellent pool and hot tub, which were very inviting after a long day. The room itself was clean, spacious, and comfortable, with a beautiful bathroom that was handicap accessible. Additionally, the hotel's location was convenient for exploring the area and easily walking around at night. The breakfast provided a pleasant surprise, offering an assortment of hot and cold foods, coffee, juice, and more than I expected.

The check-in process could use some improvement.

During my stay at Hampton Inn, my family and I experienced a family emergency and needed to book a last-minute reservation. The hotel staff showed great compassion and immediately offered us a discount rate when we mentioned our situation. This made a big difference as we ended up staying for nearly a week. The hotel itself was very clean, and the breakfast offered was one of the best I have had at a hotel. I highly recommend Hampton Inn for its excellent customer service and comfortable accommodations.

The hotel was conveniently located near the hospital and right off the freeway, making it easy to get to. The staff offered excellent advice about the city and local venues, and there were plenty of great restaurants nearby. The rooms were clean and comfortable, with soft bed sheets and nice towels.

The hotel did not offer free breakfast, but there were other food options available for purchase.