Treated like they've known us for years

Clean hotel, modern interior, helpful staff, spacious room, free breakfast, excellent service.

Nothing, all was good.

The hotel is conveniently located near the SAP center, making it a great option for those attending events like Paul McCartney concerts. The breakfast area offers plenty of seating for guests, and the friendly staff at the front entrance area provide a warm welcome. The rooms are clean and comfortable, with crisp and soft sheets, and there are various amenities such as a pool and plenty of towels available.

The parking lot lacks security measures such as cameras, which may discourage some guests from staying at the hotel.

We recently stayed at a hotel for a karate tournament and were pleasantly surprised by the spacious queen suite at Hampton Inn & Suites. Our three kids loved it and we found our new favorite chain of hotels. The staff were friendly and the free breakfast was excellent, saving us money. The location was perfect, close to downtown.

Hotel breakfast could be improved with more variety.

The hotel had a convenient location, close to where we needed to be during the day. It was also freeway close, making it easy to get around. The staff were friendly and attentive, making us feel welcome and comfortable throughout our stay.

There were some negative aspects to our experience. The pool was dirty and it took two days for it to be cleaned.

Ground floor room near entry for easy access. Accommodated wheelchair needs. Granddaughters felt welcome. Good breakfast. Early check-in for baby. Spacious rooms. Nice toiletries. Helpful and friendly staff. Reasonable rate. Prompt TV fix. Good breakfast.

I recently stayed at a hotel in San Jose and was pleasantly surprised by the value for money. The prices were incredibly reasonable, especially considering all the amenities provided. The attention to detail was evident in the modern and clean rooms, with art on the walls and a stylish interior. The staff were friendly and helpful, ensuring that my family and I had a comfortable stay. The room included an excellent breakfast with a wide variety of options, including the ability to make delicious waffles. The comfortable beds and plush pillows made for a restful night's sleep.

My experience at this hotel was fantastic and there was really nothing that needed improvement.

Convenient shuttle service to and from the airport was a plus. The hotel staff were friendly and accommodating, providing a warm welcome upon arrival. The breakfast offered a good variety and was enjoyable.

The noise from airplanes taking off throughout the night made it difficult to sleep. The walls of the hotel were not soundproof, allowing sound from neighboring rooms and hallway discussions to easily disturb the peace.

Great family hotel for the price. The queen suite was bigger than expected and perfect for our family. The free breakfast was excellent and saved us money.

Thin walls made for rough nights. We could hear snoring, flushing toilets, footsteps, and truck alarms.

Spacious room, excellent breakfast, comfortable beds, helpful staff.

Nothings

The value for money at this hotel is superb. The prices are reasonable, especially given the spacious and clean rooms that are bigger than expected. I also appreciated the additional "living space" attached to the bedroom, perfect for some late-night work or a movie if needed. The basic amenities provided were top-notch, and the staff was friendly and accommodating. The breakfast offered a great variety of items and choices, and the robust coffee was a delightful bonus.

Everything was okay without any major issues.

This hotel is a great place to stay. The rooms are clean and come with very comfortable beds and many pillows. The location is perfect, being near virtually everything you could need in the city. Additionally, the staff are friendly and helpful, and the breakfast is excellent with lots of options. All at a great value for the price.

All was well with my stay.

We had a fantastic stay at this hotel. The cleanliness was impeccable, and the hotel facilities were top-notch. The rooms were spacious and well-maintained, providing us with a comfortable stay. Additionally, the breakfast offered a wide variety of delicious options to choose from. The staff at the front desk was exceptionally pleasant and accommodating, going above and beyond to ensure our needs were met. The location of the hotel was ideal, as it was conveniently situated near SJ town center and close to virtually everything we needed in this city. It was also near the convention center, which was perfect for our visit.

Nothing not to love.

We had an amazing stay at this hotel! The value for money was excellent, and the room exceeded our expectations in terms of size and comfort. The location was convenient for our needs, and the staff went above and beyond to make us feel welcome and taken care of.

The morning meal could benefit from a wider variety of options.

The customer service was exceptional. The staff checked in on us to ensure our needs were met. Despite the small pool, the gym and breakfast were outstanding. The area was safe, and our car was secure. Overall I'd recommend this hotel.