We had a wonderful stay at this hotel. The room was clean and comfortable, with a balcony that offered a lovely view of the river. The bed and pillows were super comfy, making for a great night's sleep. The hotel's location was perfect, as it was within walking distance of everything in the city. We parked our car at the hotel and didn't need it until we checked out. The breakfast bar was delicious and offered a variety of options. The staff was friendly and provided excellent customer service. this hotel provided a great experience for us.

All was good.

Great location, helpful and courteous staff, delicious food, clean and comfortable room, nice amenities.

There was nothing I didn't like.

As adventure travelers, we loved the prime location in the heart of everything, allowing us to easily walk to shops and restaurants in Gatlinburg. The property was super clean with excellent customer service. The room had a separate living area, two TVs, and all the amenities we needed for comfort.

Felt safe and secure, no complaints.

Good location near Parkway with easy access. Quiet setting. Convenient restaurant in hotel. Friendly and helpful staff. Desirable amenities like hot tub and breakfast.

Convenient location by the national park with easy access to local shops and restaurants. Helpful and courteous staff, especially the bartender and front desk. Enjoyable outdoor fire pit, salt water pool, and clean fitness center. Tasty food from the on-site restaurant and satisfactory breakfast. Comfy bed with just the right amount of pillows and blankets.

The hotel is in a great area of Gatlinburg, located within walking distance to everything in the area. It's perfect for exploring the main downtown hub for food or entertainment. The rooms are spacious and comfortable, with 2 queen beds and even a whirlpool. It's a nice touch for relaxation after a long day of activities. The staff is friendly and provides excellent service. They are always willing to help and make your stay enjoyable. The breakfast, with a cooked-to-order option, is a great way to start the day. The included apple juice is a refreshing bonus.

All was well, no complaints.

This hotel is located right in downtown allowing you to easily walk to all the activities, food, and entertainment in the area. The rooms are well-furnished with extra amenities such as fireplaces and adjustable firmness beds, making for a cozy stay. Additionally, the staff is attentive and accommodating, adding to the great value for money.

No negative aspects mentioned in the given reviews.

The hotel was very clean and the staff was friendly. the location was great, with several restaurants within walking distance. the private parking lot was secure and convenient.

The price was a little high compared to other hotels in the area.

I had an amazing stay at this venue for my recent vacation! The location was perfect as it was close to all the main attractions and restaurants. It was great to be in a tourist hotspot without having to drive to get around. The staff were awesome and provided excellent service. From the friendly front desk to the helpful housekeeping, everyone truly exceeded my expectations. The leisure facilities like the indoor pool and the spa & wellness center were a nice way to unwind after a long day of sightseeing. The room itself was spacious, clean, well-equipped, and had a comfy sitting area to watch TV or read a book. The kitchenette and mini-bar were helpful extras too. All in all, I really enjoyed my stay here and would highly recommend it to anyone looking for a fun and relaxing vacation.

I would definitely recommend this hotel to any family looking for a great place to stay.

I had a wonderful stay at this hotel. The value for my money was great and the room was clean and comfortable. The location was perfect, close to shops and attractions but still quiet with a beautiful view of the brook and mountains. The staff treated me and my family like we were at home, they were friendly and helpful, and even remembered us. I will definitely book at this hotel again.

The hotel breakfast could be improved. It would be better if it was a self serve breakfast instead of having a server.

I recently stayed at Hilton Garden in Gatlinburg for a week-long vacation. The property was excellent, with a separate living area in our room and two TVs. Everything was super clean and the staff went above and beyond to ensure our comfort. The location was perfect, right in the heart of everything, allowing us to walk to all the attractions. A special shoutout to Curtis, the maintenance supervisor, who was incredibly friendly and helpful to all guests.

I highly recommend this hotel.

Perfect location, clean rooms, comfortable beds, friendly staff, cozy lobby.

Nothing to fault.

Room on 5th floor was quiet. Breakfast staff were friendly and attentive. Location is great. Pool area was nice. Hotel was clean.

The Hilton Garden Inn Gatlinburg exceeded our expectations with its perfect location, cleanliness, cozy fireplace, kind staff, delicious omelets, and convenient in-room Keurig machine. We can't wait to come back!

Everything great.

The breakfast and morning staff were outstanding. Attentive and friendly. Cozy fireplace and clean room. Beautiful and clean property with welcoming staff. Great location for couples getaway. Spectacular and fresh breakfast.

Nothing could have been better.