The staff at the hotel were very friendly and professional, providing excellent customer service throughout our stay. the location of the hotel was also great, with convenient access to nearby attractions and amenities. Additionally, the hotel provided clean and comfortable rooms, ensuring a pleasant stay for guests.

There were a few aspects of our experience that were disappointing. the restaurant staff provided poor service, with subpar food quality.

Well-maintained, clean hotel with friendly staff. Front desk provided hot tea and cough syrup for sick family members. Convenient location near a supermarket. Comfortable room with extra sanitary measures. Late check-out time and options for hot breakfast or to-go bag.

Comfortable lobby, beds and pillows. Very modern and stylish hotel. Convenient location and bargain for the price. Clean and welcoming.

The Hilton Garden Inn Indianapolis/Carmel in Carmel had a well-maintained database and clean facilities. The staff, especially the evening front desk person, was incredibly compassionate and went above and beyond to assist guests, even offering to get cough syrup and Gatorade for a sick child. The hotel is conveniently located within walking distance of a supermarket and had a welcoming lobby.

Everything is what i need and want.

This hotel surpassed my expectations in many ways. the location is fantastic - situated in a very nice area, we thoroughly enjoyed exploring the surroundings. The staff here are excellent, always going above and beyond to ensure a pleasant stay. The rooms with two queen beds were spacious and the beds themselves were especially comfy, providing a great night's sleep after a busy day. One highlight was the spa bath in the room, which added a touch of luxury to our stay. And of course, I can't forget to mention the delicious breakfast included with our stay, which was a wonderful way to start each day.

All was perfectly fine and enjoyable.

The hotel was easy to find and had wonderful restaurants and attractions nearby. The hotel facilities were beautiful and up-to-date. The staff, specifically the evening front desk person, went above and beyond to provide excellent service. They provided hot tea and even got cough syrup and Gatorade for a sick family member. The staff's compassion made our stay unforgettable.

Nothing at all.

Friendly staff, including a helpful night clerk. Walking distance to a large supermarket and food options. Clean and well-maintained with comfortable rooms. Easy access from the highway. Starbucks nearby.

We enjoyed our romantic escape at this hotel. The first thing we liked was the convenient location near restaurants and shopping centers, making it easy to find places to eat and explore. Additionally, the hotel provided complimentary breakfast, which saved us some money and allowed us to start our day with a delicious meal. Lastly, the room was clean and well-maintained, creating a cozy and comfortable atmosphere for our stay.

There were a couple of issues that disappointed us. Firstly, the hotel seemed to have issues with overbooking, as we witnessed a guest being moved to a different hotel due to lack of available rooms.

The location of this hotel was great, as it was across from all the restaurants and down the road from shopping. The rooms were clean and cozy with a big flat screen TV. Additionally, the staff was friendly and the basic amenities were provided.

All aspects of my stay at this hotel were satisfactory.

The check-in process was smooth and the front desk staff were attentive and friendly. the rooms were clean and spacious, and the beds were comfortable. I also appreciated the reliable WiFi connection throughout my stay. Additionally, the lobby of the hotel was beautifully decorated, adding to the overall pleasant atmosphere.

There were a few downsides to my experience at this hotel. I was disappointed to learn that the pool and spa were closed during my stay, especially since I was not given prior notice about it.

This hotel in the Indianapolis/Carmel area offers great value for money. The rooms are spacious, with 2 queen beds and a Spa bath - perfect for a relaxing stay. The beds themselves are especially comfy, ensuring a good night's sleep after a day of exploring the area. The staff is attentive and the breakfast included is a delicious way to start the day.

No improvements needed - everything was ok.

This hotel was a great choice for our stay. The value for money was excellent, especially considering the proximity to the hospital. The staff was friendly and the rooms were clean and comfortable. The beds were especially comfy, providing a good night's sleep after a long day. Additionally, the location was great for what we had to do early the next morning, being just down from the surgery center.

The breakfast experience could be improved. There was confusion about whether it was a complimentary breakfast or not, and the pricing was unclear.

The hotel staff was incredibly compassionate and helpful, going above and beyond to assist with my flat tire situation. They suggested a tire store and even extended my check out time so I wouldn't have to wait in the lobby. The front desk person was especially sweet and caring, getting hot tea and cough syrup for my sick granddaughter. The hotel itself was well-maintained and clean, and the breakfast was delicious. Special mention to the friendly night clerk with amazing hair!

Felt very well, no complaints whatsoever.

Great location, clean and comfortable, spacious room, dinner available in hotel, comfortable bed, friendly staff.

Nothing

Had a great stay at this hotel! Great value for money, with prices that were reasonable and attention to detail that showed in the cleanliness of the rooms. The staff was incredibly friendly and accommodating, making our trip even better. Located in a beautiful area, we enjoyed touring the surroundings and exploring the city. The rooms themselves were comfortable, with beds that felt like clouds and a nice Spa bath to unwind in after a long day. Plus, breakfast was included which was a great way to start our mornings.

All was good, no complaints!