The atmosphere at Hilton Garden Inn was modern, clean, and perfect for relaxation. the room was well-equipped and comfortable, while the customer service was great.

Heater not working - cold room. Night front desk rude.

During my recent business trip to New York, my director chose to book my stay at Hilton Garden Inn New York Times Square North, and I couldn't have been happier with the choice. The fitness center provided a great way to unwind after a long day of work, and the modern equipment and serene atmosphere made it a pleasure to use. The location of the hotel was ideal for exploring the city and taking in the vibrant energy of Times Square. the hotel provided a comfortable and convenient stay, with attentive staff and well-maintained facilities, ensuring a hassle-free experience for guests.

Room service available for breakfast Not obvious to find.

The Hilton Garden Inn New York Times Square North impressed me with its convenient location just a 10-minute walk from Bryant Park. The modern, stylish room was spacious and clean, with all the amenities we needed. Surprisingly, despite being in the heart of Manhattan, I couldn't hear any city noise from inside the room, allowing for a peaceful night’s sleep.

At check-in, I received a coupon for room service, but once in my room, I had trouble finding information on how to order and what was available. Clearer instructions or a menu in the room would have been helpful.

What a gem! The staff was top-notch, the lobby smelled heavenly, and our room was a dream - spacious, sleek, and spotless! We got extra pillows and coffee pronto. The location was a dream; we strolled everywhere! It's our NYC go-to now! Elevator waits were a bit long during peak times, but hey, slows you down to enjoy the vibe more! 😊

Great location near Times Square and local food. Friendly and helpful staff. Clean rooms with comfortable beds and nice bathroom amenities. Special gestures and personalized attention for celebrations and special occasions.

Felt very lucky, no complaints at all.

The staff at this hotel are outstanding, always helpful with a smile. the location is amazing, nestled between Times Square and Fifth Avenue, and right next to Rockefeller Center. And the best part? It's surprisingly quiet, especially on the higher floors. the rooms are cozy and had everything we needed for a couple of nights.

The only downside during our stay was the pricey parking situation next door, even with the hotel discount. It would be great if the hotel could offer more affordable parking options for guests.

had an amazing overnight stay at a cozy hotel in Times Square. Staff were exceptional, making me feel warm and welcome. Rooms were spotless, with great use of space and a beautiful bathroom. Plus, the location was perfect, within walking distance to all major attractions.

Climate control was noisy and tricky.

We had an excellent stay at this luxurious hotel. The location was perfect, with easy access to all the tourist spots and the theater district. The subway was conveniently close, making it convenient to explore the city. The staff was friendly and provided exceptional customer care, even remembering our names. The room was clean and comfortable, with all the necessary amenities for a pleasant stay. We especially loved the modern bathroom with its glass door and stylish shower. we had a great experience and would definitely stay here again.

We highly recommend this hotel to everyone.

As a tourist, I loved the Hilton Garden Inn's prime location near Times Square and popular dining and shopping outlets. The room was comfortable, clean, and well-equipped with a bar fridge, microwave, and coffee machine. The staff, especially Jonaci and Michael, provided exceptional service, going above and beyond to ensure our stay was enjoyable. The check-in process was efficient, and the staff remembered our names throughout our stay, making us feel valued and welcomed. The hotel's commitment to daily room servicing and the attentiveness of the staff made our experience truly remarkable. I can't wait to stay here again.

Felt totally at home, nothing was too much trouble.

My recent stay was highlighted by the exceptional service provided by Ms Pamela Peralta at the front desk, making my experience more enjoyable. However, there were some areas that could be improved, such as the lack of fresh air due to windows that cannot be opened and the issues with the elevators.

A stay here offers charming moments and elegance in a buzzing area. The room's tech-friendly setup was a bonus for my work. I was impressed by the proximity to iconic landmarks—a photographer's dream! The rain shower was a refreshing touch after a long day exploring. The quirky iHome radio was a pleasant surprise. The inclusive atmosphere is a breath of fresh air. Plus, navigating the city from here was a breeze!

lexington brass has the best creme brulee stuffed french toast 🤩! the rooms were clean and had a nice view, yet a bit small for four people. the location was fantastic for exploring nyc. the breakfast was delivered easily.

Located a block from Times Square, Hilton Garden Inn Times Square North offers a superbly quiet stay. Clean rooms, welcoming staff, and convenient amenities like microwaves and fridges make for a comfortable experience. the bathroom is spacious and pristine, perfect for a relaxing stay.

No breakfast, crowded elevators at times, and closed rooftop access.

This hotel is such a great find! First of all, the value for money is fantastic. For a reasonable price, you get a spacious and clean room with two small beds appropriate for 2 people. The open view of New York skyscrapers is simply breathtaking. Plus, the location in midtown is perfect, with subway access roughly that same distance for the theatre. The service and staff are top-notch, always there to help with any request. And let's not forget about the breakfast at Lexington Brass - the BEST creme brulee stuffed French toast offered. It's the perfect way to start your day!

Everything was ok!

Friendly staff, perfect location near Time Square, comfortable rooms serviced daily. Would book again. Early check-in and room with a view granted. Celebratory card and cheesecake provided. Staff went out of their way to please. Helpful staff and great location near attractions and good restaurants.