I had the pleasure of trying the omelette made by Denise at the Hilton Garden. It was absolutely delicious, and definitely the best I've had in a long time. I highly recommend trying it if you stay here. The hotel itself had some recent updates, with new paint and colors that gave it a fresh and modern look. The rooms were comfortable and roomy, and the location was convenient yet quiet. The made-to-order breakfast options were great with a wide variety to choose from. I had a great experience during my stay.

I did have a couple of minor issues. There was an unauthorized charge of $100 on my credit card, which was quite surprising and caused me some inconvenience.

The staff at Hilton Garden Inn Tri-Cities/Kennewick were incredibly helpful and professional. They went out of their way to assist us with connecting to Wi-Fi, which was especially important for us as guests with disabilities. The newly remodeled lobby and restaurant looked amazing, and we enjoyed spending time there, including having drinks at the bar. The location of the hotel was perfect for attending an event at the Three Rivers Convention Center, and it also provided a great setting for taking a walk.

We felt like part of the family at Hilton Garden Inn Tri-Cities/Kennewick, and there was no reason for us to complain.

We were pleasantly surprised by the excellent breakfast served at the hotel, it really got our day off to a great start. The location was also very convenient for exploring the Tri-Cities area. The staff were friendly and accommodating. Overall I would recommend this hotel for a comfortable stay.

This hotel is perfectly located in the heart of the city, making it convenient for us to explore the area. It's close to a variety of restaurants, which means we had plenty of dining options within walking distance. Additionally, there are numerous shopping opportunities nearby, allowing us to easily indulge in some retail therapy.

It would have been great if the breakfast was included for all guests, rather than just for those in a certain rewards program.

I recently stayed at Hilton Garden in Kennewick for my cousin's graduation and had a wonderful experience. The staff were incredibly friendly and always greeted us with a smile. The cafe on-site served delicious meals and the waitress was attentive and kind. The hotel's location was great, with easy access to shopping and other facilities. The rooms were comfortable, and I had no trouble getting a good night's sleep. I would definitely recommend this hotel to anyone visiting this part of Washington.

Loved the breakfast in the morning and the comfortable beds. the location was perfect, with restaurants and shops nearby. the staff was friendly and accommodating.

The room was quite humid and the parking was difficult due to events happening nearby.

Best aspects of my stay over New Year's Eve were the exceptional cleanliness and the friendly staff. the hotel was spotless, and the staff went above and beyond to ensure a pleasant stay. the location was also perfect, right across from the Toyota Center and near the mall, restaurants, and shopping. Being able to walk to the hockey game without dealing with parking or crowds was a huge plus. Additionally, the breakfast was excellent, with the option to order omelets and more.

The only downside was an unexpected charge of $100 to my card for incidental charges. I was not informed about this charge beforehand, and it put me over my card limit, resulting in an over-limit fee.

This hotel is conveniently located near a variety of restaurants and shopping options, making it a great choice for visitors who want to explore the area. The rooms are well-maintained and come with upgraded bathrooms, including handicap showers. I also appreciated the inclusive breakfast, which was a nice added bonus.

No significant negatives were noted during my stay.

The staff at Hilton Garden Inn showed exceptional customer service when our flight was canceled due to a snowstorm. They were friendly, helpful, and even offered to shovel out our cars. Simon the bartender and Ricardo the chef went above and beyond to ensure our stay was enjoyable. The hotel's location and cleanliness were also top-notch.

Great location, convenient to restaurants and facilities. Comfortable bed, had no trouble sleeping. Friendly and helpful staff. Convenient for work conference at convention center. Bubbly hot tub and clean room.

Nothing, it was perfect.

Conveniently located near restaurants and the 3 Rivers Convention Center, this clean and new establishment is great for a short stay. Friendly staff and a comfortable bed made for a good night's sleep. The hot tub was enjoyable and overall, a pleasant experience.

Staff very accommodating, clean room, comfortable, fantastic location, free Wi-Fi.

Nothing.

I had a great stay at this hotel. The room was very clean and nicely updated. The staff were incredibly friendly, always smiling and ready to help. The location was really convenient, especially if you're planning to attend an event at the Toyota Center. Plus, there was plenty of parking available. The small café was also a pleasant surprise with tasty food and attentive service.

Nothing, all great.

I had an amazing stay here! The staff were some of the best I've ever encountered - so professional and knowledgeable. The hotel facilities were top-notch, and the cleanliness was exceptional. I also loved the location - it was so convenient to have everything close by, including restaurants. Lastly, the breakfast was delicious and the staff really made sure that all my needs were taken care of. I will definitely be back whenever I am in the area!

N/A

The room was comfortable and clean, with updated furnishings. the location of the hotel was convenient for my business trip, with easy access to key areas in the city. I particularly enjoyed the friendly and professional staff who made my stay pleasant.

There were loud guests in the hallway during my stay, which was quite disruptive. the hotel had a policy of hanging up towels if you didn't want them to be replaced, but they still provided new ones despite following this request.