Free parking and easy to find with Google Maps. Friendly and helpful staff. Comfortable beds and a decent bathroom.

Dated rooms with creaky floors and loud air conditioning. Skipped breakfast but staff offered coffee to go.

This hotel offers great value for money, with reasonable prices and attention to detail. The staff are friendly and helpful, providing excellent service. The basic amenities are well-maintained, and the hotel is located in a great area with restaurants and stores nearby, making it convenient for families attending a memorial service. Additionally, some of the rooms have a view of planes coming into O'Hare, which adds a unique touch. Another positive aspect is that breakfast is included in the stay, providing a convenient start to the day.

Everything was just fine and met our expectations.

Staff friendly, beautiful place, room on 1st floor with patio but no chairs. Awesome stay, kids loved pool. Shuttle to Metra for 50 min downtown trip. Check return shuttle. Bentley's nearby for great breakfast. Jon at front desk helpful and outgoing. Clean hotel. Safe, clean neighborhood. Comfortable, clean room. Great food selection, delicious buffet. Friendly atmosphere. Planning to return.

I recently had a great stay at Holiday Inn Itasca. The room was spacious and clean, with comfortable beds and plenty of pillows and towels. The hotel's location was convenient, with local shopping and restaurants nearby. The buffet they offered was delicious and the staff was accommodating to our group. The kids enjoyed the pool and the open spaces available to them. I had a pleasant experience and would recommend this hotel.

Clean rooms, friendly staff, delicious breakfast, convenient location

Nothing, everything was great.

Comfortable and clean room. Great selection of food and delicious breakfast buffet. Separate lounge area available. Friendly staff. Spacious rooms.

The hotel staff was friendly and welcoming, making me feel comfortable during my stay. They provided useful information about the local area and transportation options, making it easy for me to navigate the city. Additionally, the hotel's location was convenient, close to local shopping and restaurants. The room was clean and well-maintained, with plenty of pillows and towels available.

It was smaller than expected and there was not enough space for a third adult traveler. This was inconvenient and made the room feel cramped.

Our room was clean and cozy, providing a comfortable stay. The staff was friendly and efficient, making us feel welcomed. The restaurant offered good food and the breakfast buffet was tasty. Additionally, the parking was convenient. I would recommend this hotel for a pleasant stay.

We had a fantastic stay at this hotel. The cleanliness of the rooms and lobby was impeccable. We were also impressed with the various hotel facilities, including the clean and well-maintained pool which had early opening and late closing hours, perfect for our kids. The front desk staff went above and beyond to accommodate us, allowing us to stay an extra 2 hours so that our kids could swim more. Additionally, the hotel's location in a great area made it convenient for us to explore different restaurants and retail stores nearby. We also appreciated the shuttle service provided by the hotel, which took us downtown in just 50 minutes.

Was all great.

Food and service great, clean pool with extended hours, helpful front desk staff, convenient location with shuttle to downtown.

Couldn't stay longer.

My stay at Holiday Inn Itasca was a breath of fresh air. The staff went above and beyond to accommodate our early departure, offering us a to-go coffee which was a thoughtful gesture. The beds were comfortable, and the bathroom was satisfactory. Though the room was dated, the welcoming and friendly staff made our stay enjoyable. I would recommend this hotel.

The complimentary toiletries were of high quality and replenished daily. the hotel's location was convenient for accessing nearby shops and restaurants. the indoor pool provided a nice recreational option during the cold new year’s day.

The room was poorly soundproofed and I could hear every car passing by outside, making it difficult to sleep. the bed desperately needed a new mattress, and the pillows were lumpy and uncomfortable.

The hotel is conveniently located close to various restaurants, retail stores, and a small self-serve shop, making it easy to find anything you may need during your stay. The staff is friendly and attentive, ensuring that you receive a warm welcome and excellent service throughout your visit. The rooms offer a pleasant view of planes coming into O'Hare airport, adding a unique touch to your stay. Plus, having breakfast included is a great perk, allowing you to start your day off right without any extra cost.

No improvements needed, everything was just fine.

I got great value for my money at this hotel. The room was clean and spacious, and the location was convenient with a shuttle service to downtown. The staff were friendly and accommodating, even giving us an extra 2 hours at the pool.

The breakfast offerings could have been better.

The hotel is conveniently located, not too far from downtown. It's perfect if you need to be in the area for a family memorial service. There is also a small self-serve shop next to the check-in area, which is convenient for grabbing snacks or forgotten items. Close by, you'll find a good selection of restaurants and stores. The rooms are spacious and clean, with comfortable beds. The buffet breakfast is delicious and can be made to order. The staff is friendly and helpful.

The carpet in the halls had a faint smell, which was a bit unpleasant.