Recommend this hotel for its clean rooms, comfortable beds, helpful staff, and delicious breakfast with a touch of humor. Never again will I stay at a hotel that mishandles credit card charges.

The location of the hotel was great, making it convenient to walk to various attractions and the bus station. The amenities provided, such as the weight room, pool, and computer facilities.

The wifi speed became slow and bottlenecked after a couple of days, even after trying to resolve the issue by restarting my laptop. Additionally, the disposable items used in the breakfast area were not eco-friendly, which to see.

We stayed at this budget-friendly hotel and were pleasantly surprised by the great location. It was nestled in downtown Albany, making it convenient to explore the city's attractions. We loved being next to the bus station, as it allowed us to easily travel to nearby areas like Empire Plaza. The room was comfortable, with crisp and clean sheets. The bathroom was beautiful and well-maintained. The staff was friendly and professional, ensuring a pleasant stay. We enjoyed the breakfast, which offered a good variety of hearty and healthy options. The view from the room was also a nice bonus.

The hotel lacked privacy at the swimming pool and jacuzzi areas, as there were no curtains to shield guests from the outside.

The beds were incredibly comfortable, ensuring a good night's sleep. The breakfast selection was impressive with plenty of options to choose from.

The elevator was broken in the morning and instead of promptly putting up signs, the staff seemed more interested in being on their phones. This lackadaisical attitude was completely unacceptable and showed a lack of professionalism.

Excellent breakfast variety. Terrific staff. Enjoyable pool and fitness room. Reasonable price and available parking. Great sleep on firm bed. Thank you!

We got excellent value for our money at the Holiday Inn Express. The room was clean and comfortable, and we appreciated the modern amenities. The location was convenient, with a free shuttle bus available for guests. The staff were friendly and accommodating, quickly addressing any concerns we had.

The breakfast items could have had a bit more variety.

Pros": We got great value for our money at Holiday Inn Express. The room was exceptional and the staff, especially Marta, went above and beyond to make us feel welcome and comfortable. The location was perfect for our transit to Maryland.

I got great value for my money at Holiday Inn Express. The room was clean, comfy, and spacious. The location was convenient, and the staff was friendly and helpful.

The morning meal could be improved with more variety.

I got great value for my money at Holiday Inn Express. The room was comfortable and the location was perfect for my conference. The staff was friendly and helpful.

For breakfast, I wish there was more variety for guests with dietary restrictions.

I had an amazing stay at this hotel. The staff at the front desk were very helpful, offering to call a cab for me when I wanted to go downtown. The cab driver was incredibly knowledgeable and even took me to different restaurants and bars to help me decide where to go. The cab fare was only $9, which was a great deal. The hotel room was super comfortable and spacious, and the bathroom was clean with fresh towels. The breakfast had a good variety of options, including a lite option with egg white omelette, which was a nice touch. The location of the hotel was perfect, right near the train station and on Broadway in the downtown area. The parking was ample, and the hotel facilities were very well-run.

Absolutely nothing.

Great location, clean rooms, helpful staff, shuttle service

Nothings

Located next to the bus depot in downtown Albany, this hotel offers convenient access to public transportation. The complimentary shuttle service is available daily, making it easy to explore the surrounding area. The breakfast options are fresh, hot, and filling, providing a great start to the day.

The indoor pool was closed for maintenance, which was not communicated in advance.

Well-designed and equipped rooms with a microwave and fridge. Delicious breakfast with a good variety of food options. Convenient courtesy bus service for transportation. Helpful staff, including the friendly bus drivers. Comfortable bed for a good night's sleep.

Clean rooms, comfortable beds, helpful staff, good coffee, spacious dining area, recently renovated rooms.

Was all great.

Rooms were comfortable and clean. Staff was wonderful. Breakfast was terrific. Great location near capital buildings.

Felt very well looked after, nothing was too much trouble.