My friends and I had a blast exploring the hiking trails and checking out the cool street festival near the hotel! The pool area was so much fun - the water park was a hit, and we spent all day there!

The hotel is conveniently located close to the downtown area, making it easy to explore the attractions of the Great Smoky Mountains. The staff was friendly and accommodating, ensuring that our needs were taken care of during our four-night stay. The rooms were extremely clean and well-maintained, providing a comfortable and relaxing environment. Additionally, the grab and go breakfast provided a filling start to our day, with a variety of options to choose from.

Our stay at this hotel was exceptional and we couldn't find anything to fault.

The hotel was clean and quiet, providing a peaceful atmosphere for a comfortable stay. Its location on a side street just off the main strip was perfect for us as we could easily walk to all the downtown attractions. We also appreciated the availability of several restaurants in the area. The hotel staff were friendly and accommodating, ensuring a pleasant experience.

For us, it was ideal.

This hotel exceeded our expectations in several ways. the location was ideal - close to the Parkway and within walking distance of all the shops and restaurants in the downtown area. We loved that it was near a beautiful park as well, perfect for a morning stroll. Secondly, the service provided by the staff was exceptional. From the moment we arrived, they made us feel welcome and ensured that our needs were met. The rooms were clean and well-maintained, with a great view. Lastly, the breakfast offered was delicious and provided a good variety of options. It was a great value for the price we paid.

All was perfect during our stay.

With more than 800 miles of hiking trails, our family had an amazing adventure exploring the beautiful and scenic surroundings. The forest awakening from its winter slumber provided a breathtaking backdrop for our outdoor activities.

My wife says that having more frequent cleaning in the water park area would be great for families with children.

The value for the money was excellent, with a spacious queen suite that comfortably accommodated our family. The hotel's location was perfect, within walking distance of popular attractions and away from heavy traffic. The staff were delightful and provided helpful service throughout our stay.

The food for breakfast could be improved with better quality coffee in the rooms.

Conveniently located near attractions, Starbucks, and Walgreens within walking distance. Comfortable bed and good breakfast. Helpful and friendly staff. Clean property with a free water resort.

Staff graciously arranged late check out, leaving a lasting impression. The hotel suits me perfectly with Wi-Fi, late check-in, fitness center, and more. Coming back for Easter for sure! 🐰

As a budget traveler, I loved the continental breakfast which was awesome and included in the stay. The room was super clean, functional, and had plenty of open space for luggage and bags. The hotel's proximity to the convention center and downtown was a major plus.

Felt completely relaxed, no complaints.

This hotel is conveniently located near all the attractions in the downtown area, but it's also quiet at night. The rooms and bathrooms are very clean and spacious, with amenities like a keurig and complimentary lotion. The staff is friendly and accommodating, and the full breakfast served every morning is decent. The pool area with water slides is amazing, but be mindful of the strong chlorine.

The towels at the pool area can be messy at times.

The staff at Holiday Inn Express Downtown was so friendly and went out of their way to help me during my stay. The property was clean and quiet, perfect for a relaxing trip. The hotel is conveniently located near the main strip, making it easy to explore the area by foot.

I felt very well looked after by the hotel staff, nothing was too much trouble.

New, clean hotel with friendly staff. Spacious rooms with plenty of storage and comfortable beds. Great location at the edge of the national park with easy access to attractions. Enjoyable breakfast with a variety of options. Fun indoor water park area for kids.

Nous avons passé un excellent séjour dans cet hôtel. La propreté était impeccable, les locaux étaient bien entretenus et les installations de l'hôtel étaient de haute qualité. De plus, le parking privé était un grand avantage et nous a permis de nous garer facilement. L'emplacement de l'hôtel était idéal, situé à proximité du centre-ville, ce qui nous a permis de nous déplacer facilement dans cette ville. Le petit-déjeuner était délicieux et copieux, offrant une grande variété de plats. Le personnel de l'hôtel était très aimable et serviable, ce qui a ajouté à notre expérience positive.

Tout était en ordre.

I had a great stay here! The location was perfect, close to everything and I didn't have to walk very far to get to all the attractions and shops. My room was well-equipped with all the necessary amenities, including nice toiletries and a microwave. The continental breakfast was a highlight, with a lot of different options to choose from. The staff were friendly and attentive, making my stay even more enjoyable.

Highly recommend this place to anyone looking for a great place to stay.

This hotel is a great value for the money, with clean rooms and basic amenities that met all my needs. The staff were very helpful and the breakfast was delicious, with plenty of options to choose from.

No negative comments.