The staff were extremely friendly and went above and beyond to help me find a room. The rooms were comfortable and the beds were superb. I also appreciated the convenience of having free washer/dryers and complimentary Tide laundry detergent.

The rooms were not properly maintained. There was black mold in the bathroom, along with rusted shower heads, door hinges, faucets, and handles.

Comfortable king beds, hot breakfast, friendly staff, modern and new hotel.

Nothing, all great.

Polite and expedient staff. Pre-programmed keys ready upon arrival. Accommodating staff even late at night. Good hot breakfast. Perfect location for access to restaurants and shopping

Can't fault the property in any way.

We loved the convenient location of this hotel. It was close to the Allen outlet mall, convention center, and credit union event center, making it easy for us to explore the area. The breakfast provided was delicious, and the hotel staff was extremely friendly and accommodating. They were quick to check us in and made sure we had everything we needed, including extra forks when we requested them. The cleanliness of the room was also impressive, and we appreciated the hotel facilities such as the free washer/dryers and the availability of amenities like an iron, ironing board, and coffee.

Nothing that we didn't like.

The noise from construction kept us awake all night. Breakfast staff were not considerate to adults. Room service was only provided once during our week-long stay. I wouldn't recommend this establishment to family or friends.

This hotel is conveniently close to the Allen outlet mall and credit union event center. The staff was friendly and expedient, making our check-in process easy after a long day of traveling. The rooms were clean and comfortable with all the basic amenities we needed. In the morning, we enjoyed a good hot breakfast to start our day.

All was great, no complaints.

Clean and comfortable rooms, with free laundry facilities and detergent available. Friendly and accommodating staff, who went above and beyond to help. Convenient location for families, near plenty of amenities and attractions. Breakfast options available for all ages. Adequate soundproofing, allowing for a peaceful night's sleep.

Friendly staff, spacious room, comfortable bed, convenient location.

Nothing all good.

This hotel is conveniently located in a nice area, making it easy to access the Allen outlet mall, the credit union event center, and the convention center. The staff were friendly and attentive, providing excellent service throughout our stay. The rooms were well-equipped with basic amenities, and we especially appreciated the comfortable sofa bed. Additionally, the breakfast provided was a great way to start the day, with a wide variety of options to choose from.

Our experience at this hotel was great!

As business travelers, we appreciated the friendly staff and their quick check-in process. The pre-programmed keys were a nice touch, and the staff went out of their way to assist us with getting forks from the dining area. The hot breakfast was also a highlight of our stay.

Felt safe walking at night, no complaints.

The hotel boasts a convenient location close to the Allen outlet mall and other popular destinations like the credit union event center and convention center. The rooms were generally clean, and the bathroom was adequate. While breakfast was not exceptional, the buffet had a good variety of options.

The Wi-Fi connectivity was unreliable, making it challenging for guests to stay connected while on the premises.

The beds and pillows were incredibly comfortable, ensuring a good night's sleep. The staff at Holiday Inn Express Hotel & Suites Dallas Ne - Allen were friendly and accommodating, making us feel welcome throughout our stay. Additionally, the expanded continental breakfast was delicious, with options like turkey-sausage for those looking for a non-pork alternative. I highly recommend this hotel for its comfort, friendly staff, and tasty breakfast.

Comfy beds. Large bathroom with jacuzzi bathtub. Friendly and accommodating staff. Good continental breakfast with turkey-sausage option

Poor room lighting. Incorrectly advertised room with no separate living area.

The rooms were clean and comfortable. Despite some noise from the laundry room, we had a pleasant stay. The front desk staff went out of their way to assist us with any requests we had. we would recommend this hotel for a convenient and comfortable stay.

Excellent staff, comfortable beds, free laundry facilities, convenient location.

Nothing not to love.