The breakfast at Holiday Inn Express had a variety of nice options, and the staff was accommodating.

Dirty carpet, broken washing machine.

Convenient and clean location, excellent receptionist, good breakfast options, comfortable beds, clean pool, full range of TV channels. Cons: Felt like in a fairy, no complaints whatsoever.

My stay at Holiday Inn Express Lake Charles was for leisure, lasting three nights. the hotel was exceptionally clean, quiet, and provided spacious rooms. the accommodating staff went above and beyond to assist with my specific needs, even offering creative solutions to ensure my comfort. The accessibility features were thoughtful, though more walk-in showers could benefit guests with mobility challenges. Cons: Would recommend this hotel.

Great value for the money, comfortable rooms. Convenient location and friendly staff.

Menu for breakfast: Improve variety for guests' preferences.

Friendly staff, comfortable beds and pillows, soft towels, accommodating for handicapped guests, nice pool area.

Located next to the cemetery in an area that hasn't seen as much development as some of the other parts of town, this hotel is a hidden gem. Despite its location, the room was spotless and spacious, with a comfortable bed and a clean bathroom. The service was exceptional, with staff members displaying positive attitudes and genuine care. The breakfast was great, with a wide variety of options and fresh food. The hot tub was peaceful, and the location was close to several great restaurants.

The hotel's location next to the cemetery might not be ideal for some guests.

This hotel was a great value for the money. The location was perfect, being close to many attractions and casinos. The staff were super friendly and attentive. The room was clean and comfortable with everything we needed, including a really good breakfast.

No negative aspects to mention, all was just fine.

Friendly staff, comfortable beds and pillows, soft towels, accommodating for handicapped guests, nice pool area, good breakfast selection.

I appreciated that this hotel is conveniently located near our destinations. the cleanliness was impressive, and the staff, particularly Alecia, provided excellent service. the breakfast offered a good variety of options, including delicious cinnamon rolls. Additionally, the disabled facilities, especially the specially provided shower seat, were very accommodating.

Everything was spot on.

Friendly staff, great service, informative recommendations, comfortable stay, good location.

All was perfect.

My keycard didn't work and the staff quickly moved me to a new room. The breakfast was great and the location was convenient. I had a good stay at this hotel.

We had a great time staying here! The location is superb, in a nice area with lots of things to do and see. The staff were incredibly friendly and helpful, always going above and beyond to make sure we were comfortable. We loved the amenities in the room, like the ironing facilities and tea and coffee making facilities. The mini-bar was a nice touch too. The swimming pool was a great place to relax and unwind.

We highly recommend this place for families.

This hotel provided my family and I with great accommodations on our Thanksgiving holiday. We appreciated the complimentary breakfast that offered many healthy eating options for everyone's tastes. the hotel's key location near the highway made it easy to hop on and off during our travels. We also enjoyed the heated pool, which provided a fun and relaxing time for everyone.

The hotel's housekeeping services could have been improved. We encountered some cleanliness issues in the hallways and inside our room.