Beautiful, new, and clean hotel. Delightful and diverse breakfast options. Helpful staff at the business center. Convenient location near a mall and restaurants

Could not be improved in any way.

New, clean rooms. Breakfast offers variety. Helpful staff at business center. Close to mall and restaurants/bars. Recommended.

I recently stayed at Holiday Inn Express in Port Arthur for a quick overnight stay. The hotel was beautifully new and clean, providing a pleasant atmosphere for my stay. The highlight of my stay was the delightful breakfast, which offered a wide variety of choices. I was especially impressed with the assistance I received at the business center. The employee went above and beyond to help me resolve an issue with my emails, ensuring that I was able to print my important documents. Additionally, the hotel's convenient location next to a mall and within walking distance of restaurants and bars made my stay even more enjoyable. I definitely recommend this hotel for its cleanliness, helpful staff, and great amenities.

Recommend this hotel.

We had a slight issue with our room key when we returned from breakfast, but the staff promptly resolved it. The room itself was very clean and comfortable, with nice pillows and a comfy bed. The location was convenient, within walking distance to the mall and Target. The breakfast options were great, with a pancake making machine and a variety of food choices. I would recommend this hotel for a pleasant stay.

Convenient location, rooms were clean and comfortable. Enjoyed the complimentary breakfast. Helpful staff resolved email issue at the business center. Close to mall and restaurants, highly recommend. 🏨

During my Christmas stay at this hotel, I was pleased with the cleanliness of the rooms. The pillows and bed were comfortable, ensuring a good night's sleep. Additionally, the hotel's location near a mall and within walking distance of restaurants and bars was convenient.

On the downside, I found the breakfast to be quite limited. There was a lack of bread for toast, and when I asked for more, only a small amount was provided.

I recently had the pleasure of staying at this hotel and I must say that it exceeded my expectations in several ways. the location is fantastic, with the hotel being within walking distance to the mall next door and Target. This made it convenient for me to do some shopping during my stay. The staff at this hotel was also incredibly friendly and outgoing. They were always ready to assist me with any questions or requests I had, and they did so with a smile and a friendly tone. Secondly, the rooms were spacious and clean. Upon entering my room, I was impressed by how tidy and well-maintained everything was. The bed was neatly made, the towels were in the right place, and the shower was spotless. Finally, the breakfast was a highlight of my stay. The variety of options available was impressive, and the pancake machine was a fun and unique touch. the breakfast exceeded my expectations and was better than any I have had in the area.

All in all, my experience at this hotel was great and I have no complaints.

Beautiful, clean hotel. Delightful breakfast with many choices. Helpful staff at the business center. Convenient location near a mall and restaurants.

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Beautiful, clean hotel. Delightful breakfast with lots of choices. Amazing help at the business Center. Convenient location near mall and restaurants. Highly recommended.

Nothing, all excellent.

Great location, close to a mall and within walking distance of restaurants and bars. Clean rooms with comfortable beds and nice pillows. The complimentary breakfast offered a wide variety of choices. The business center staff went above and beyond to help me with my email issue, spending 45 minutes to ensure I could print my documents.

Felt so comfortable, no reason to complain.

The breakfast at Holiday Inn Express Hotel & Suites was delicious and offered a lot of choices. The business center was incredibly helpful and the employee went out of her way for 45 minutes to assist with printing my documents. The hotel is conveniently located next to a mall with popular stores like JC Penney and Target. There are also restaurants and bars within walking distance.

Felt like family, no complaints at all.

The hotel offered a great value for the price and was conveniently located near the event we were attending. The rooms were clean and tidy, providing a comfortable stay. The complimentary breakfast was a pleasant surprise, with a variety of delicious options to choose from.

There was an incident during our stay that was quite intrusive. The front desk attendant woke us up in the middle of the night to sort out a room assignment mistake, which could have been handled in a more considerate manner.

I recently had a wonderful stay at this hotel in Port Arthur. The value for money was exceptional, especially considering the amenities provided. The room was clean and spacious, with comfortable double queen beds. The staff went above and beyond to ensure I had a pleasant stay, from the friendly and outgoing guest services team to the attentive breakfast staff. The location was also convenient, with a little mall and Target just a short walk away. I particularly enjoyed the delicious breakfast spread, which included a pancake making machine and a variety of hot and cold options.

No improvements needed, everything was satisfactory.

The hotel was beautiful, new, and exceptionally clean. The breakfast options were delightful, with a wide variety of choices. I was especially impressed with the employee at the business center who went out of her way to help me with my email issues, spending 45 minutes to ensure I could print my documents. The hotel's location next to a small mall and within walking distance of restaurants and bars was very convenient. I would definitely recommend this hotel to others.

Strongly recommend this hotel.

This hotel was a great value for the price. The rooms were clean and comfortable, with double queen beds that were perfect for our group. The location was convenient, right next to a little mall, making it easy to grab any necessities we needed. The complimentary breakfast was a nice touch and had a good variety of options to choose from.

No major issues, everything was fine.