Very clean room with comfortable bed and decent shower. The hotel offers a great hot breakfast buffet and the staff at check-in were friendly. Convenient parking is available, and the location is close to the Otay Mesa border.

The walls are incredibly thin, making it easy to hear noise from neighboring rooms. The hotel is showing signs of wear in the bathroom, and the pool area looks sad.

The room was spacious, clean, and had a great AC. Appreciated the late checkout and friendly staff.

Nothing.

The Holiday Inn Express San Diego - Otay Mesa exceeded our expectations. The staff were incredibly kind and accommodating, making us feel welcome from the moment we arrived. The rooms were clean, spacious, and well-furnished, perfect for our family of six. We appreciated the small beer fridge and coffee maker in the room. The hotel is conveniently located near the Mexican border, making it a great choice for those planning to cross into Tijuana. The nearby shopping mall/plaza was a bonus, providing plenty of options for dining and entertainment. a fantastic experience for families with children.

Felt like part of the family, no complaints at all.

Our stay at the Holiday Inn Express was wonderful. The hotel's modern furniture and clean rooms made us feel comfortable and relaxed. The bed was incredibly comfortable, allowing us to get a great night's sleep. The breakfast in the morning was a convenient and delicious way to start our day. We also appreciated the friendly receptionist who gave us a room discount. we had a pleasant stay at the hotel.

Although the hotel was nice, there were a few minor drawbacks. The location of the hotel felt a bit hidden and isolated, surrounded by industrial buildings and a storage yard.

We had a fantastic stay at this hotel. The cleanliness of the room was impressive, with modern furniture and a nice bathroom. The staff at the front desk were attentive and extremely helpful, going above and beyond when we asked for extra towels. The location of the hotel was private and situated in an industrial office park, which provided a peaceful atmosphere. Additionally, we appreciated the proximity to the Cross Border Express, making our trip to Tijuana airport quick and easy.

Cannot find any fault.

The room exceeded my expectations, with a comfortable bed and modern furniture. I appreciated the attentive staff who promptly helped with any requests. The hotel's private location also offered a sense of tranquility.

I do have to mention that the rooms were slightly overpriced for the quality, and the bathroom could have been cleaner.

I had a fantastic stay at this hotel! The suite was surprisingly spacious and clean, and I was pleasantly surprised to receive a complimentary upgrade upon arrival. The beds and pillows were comfortable, making for a great night's sleep. The hotel's proximity to the border Cross Xpress, less than 8 minutes away, was perfect for my needs. Additionally, there were plenty of restaurants and shopping options nearby.

Nothing, all excellent.

Surprisingly spacious suite, very clean, complimentary upgrade, comfortable beds and pillows, convenient location near the border Cross Xpress.

All was perfect.

Convenient location for crossing the border. Well-equipped room with fridge, coffee maker, and toiletries. Average breakfast included. Easy to find off the highway. Helpful and accommodating staff.

The Holiday Inn Express San Diego - Otay Mesa is perfect for those with physical handicaps. It provides easy access to the highway and has a friendly staff. The facility is clean and inviting, with spacious rooms and comfortable beds. The receptionist was accommodating by offering a room discount and the hotel is located in a convenient location near a large shopping mall.

Felt truly looked after, no complaints at all.

Booked 2 rooms for my family of six. Everyone was comfortable. Great sleep after a day at Sea World. Well-furnished room with beer fridge, coffee maker, and toiletries. Average breakfast included. Convenient location near the border and shopping plaza.

Would be happy to recommend this hotel.

Great location for visiting Sea World and the San Diego Zoo. New hotel with good facilities. Spacious and functional suite for larger groups. Excellent service attitude from hotel staff.

Room cleaning could be improved, furniture and carpet not cleaned well. Smell of marijuana in lobby and hallways.

Modern furniture, clean rooms, nice bathroom, comfortable bed. Very close to Cross Border Express. Wonderful free breakfast with pancakes, scrambled eggs, sausages, and fresh juices. Comfortable beds, huge room with small kitchenette, heated outside pool. Convenient parking. About 25 mins to downtown. Great staff, good breakfast, reasonable price. Close to Seaworld. Breakfast served until 10.

We were pleasantly surprised by the size and cleanliness of the suite. The complimentary upgrade upon arrival was greatly appreciated, as it allowed us to have plenty of space for our luggage. The beds and pillows were comfortable, ensuring a good night's sleep. Additionally, the hotel's proximity to the border Cross Xpress, less than 8 minutes away, made it the perfect choice for our needs.

None.

The hotel offered a private location, attentive and helpful staff, and a surprisingly good breakfast. The proximity to Seaworld and the hotel's breakfast hours until 10am were also positive aspects. Additionally, the well-furnished room had amenities such as a beer fridge, coffee maker, and bathroom essentials. The hotel's location in an industrial area with a nearby shopping mall made it easy to find.

I felt very much at home during my stay at Holiday Inn Express San Diego - Otay Mesa, An Ihg Hotel, with no complaints whatsoever.