This hotel is conveniently located near stores, restaurants, and shopping, making it easy to find everything we needed. The staff was friendly and accommodating, ensuring that our stay was comfortable. The rooms were clean and well-maintained, with attention to detail and basic amenities. The breakfast provided a variety of options, with staff catering to dietary restrictions like gluten allergies. this hotel offered good value for money and made our stay enjoyable.

No complaints, everything was satisfactory.

The room was amazing! It was spotless and the bed was so cozy. I had a great night's sleep. The breakfast was a nice touch and the staff member who prepared it was very friendly. Plus, the hotel's location near the mall was super convenient for some shopping.

One downside was the lack of attention from the front desk staff upon arrival. They seemed preoccupied and it took a while for them to even acknowledge me.

Staff was excellent, rooms were new and clean, beds were comfortable. Great breakfast options with gluten-free choices. Nice pool and outdoor ambiance, good workout room with ample space. Convenient location near dining and shopping, short drive to Uptown Greenwood. Helpful and courteous staff, enjoyable stay overall.

I loved the location and felt safe and comfortable. The staff, especially Devon, were courteous and helpful. The room was enjoyable, and the breakfast was delicious. The hotel had a convenient location near dining and shopping, with a short drive to Uptown Greenwood. The shower was spacious and had good water pressure. Housekeeping was prompt, and the bed was comfortable and clean. The keurig coffee maker was a nice touch.

There was nothing I didn't like.

Walking distance to shopping and restaurants, this hotel was conveniently located for our needs. The staff was friendly and the room was mostly clean. The bed was comfortable and the shower had good water pressure.

The breakfast options were lacking in quality with bland eggs and bad-tasting gravy.

The staff was incredibly friendly and personable. The hotel itself was new and clean, with modern rooms that had plenty of tabletop plugins and a nice, large flat-screen TV. The large windows provided a great view of the nearby mall area. We loved that there was a secluded pool area and that the hotel was within walking distance to the mall, as well as several good restaurants. The location was also convenient, as it was just a short drive to the old town main street area.

Can't fault anything about it.

When I checked in at the Holiday Inn Express, I was pleased to find a clean and comfortable room. The bed was cozy and provided a great night's sleep. In the morning, I enjoyed a delicious breakfast with a wide selection of options. The staff was friendly and helpful, making my stay even more enjoyable. I had a positive experience at the hotel.

We loved the friendly and helpful staff, especially during a late-night key issue. They were patient and accommodating, ensuring we had a great night's sleep. The pool, although needing a clean-up, was heated and enjoyable for the kids.

Felt very well looked after, no complaints at all.

Great location, accommodating staff, comfortable bed, clean room, spacious shower.

For us it was ideal.

I recently stayed at Holiday Inn Express in Greenwood for a night with my son to visit the Historical Railroad Museum. The staff was friendly and welcoming, especially Devon at the front desk. The rooms were clean and the breakfast was delicious. The front desk clerk, Katara, was professional and friendly, making our check-in process smooth. The night shift staff member on 8/8-8/9 went above and beyond to help us when we had trouble with our room key and a lock issue. The overall service was exceptional, making our stay enjoyable.

I would be happy to recommend this hotel.

This hotel was a pleasant surprise! the location was excellent - close to all the shops and restaurants we needed. Secondly, the staff was extremely friendly and accommodating, going above and beyond to ensure a great stay. Lastly, the rooms were well-equipped with either a king bed or two queen beds, providing plenty of space for a comfortable night's sleep. And let's not forget the breakfast! The variety of options, including fluffy scrambled eggs, made for a delicious start to the day.

All was spot-on, nothing to fault.

The location of the hotel was perfect for my needs, as it was only a short distance from where I needed to be. Additionally, the room was spacious and comfortable, allowing me to relax after a long day. The breakfast provided was also enjoyable, with a variety of options to choose from.

One negative aspect of my stay was the lack of attention from the housekeeping staff. Despite staying for 11 days, my room was not cleaned or the trash removed even once.

The staff at Holiday Inn Express went above and beyond during my stay. On the night of 8/8-8/9, I misplaced my key card and couldn't access my room. The night shift employee was incredibly friendly and quickly provided me with a new key. Later, I realized that the metal security lock was blocking my entry, and the same staff member patiently helped me resolve the issue. She made me feel at ease, even though it was my mistake. I truly appreciate her kindness and professionalism.

Although there were a couple of minor drawbacks, such as a sticky bathroom floor and poor water pressure, these were quickly resolved when I brought them to the attention of the staff.

Convenient location for dining and shopping, with walkable access to mall and Outback. Requested room change accommodated by friendly staff. Enjoyed spacious shower with decent water pressure, and comfortable, clean bed. Keurig coffee maker and breakfast were nice amenities.

Staff was friendly. Hotel is new. Beds were comfortable. Breakfast had options for gluten allergy.