The hotel was fully renovated and the design was similar to good European hotel chains - efficient and comfortable. The kitchenette with a Keurig coffee machine was a nice touch. The room layout was open and not claustrophobic. The shuttle service to the venue was convenient and the wait time was reasonable. The hotel staff provided great customer service.

Felt right at home, no complaints at all.

The front desk manager was amazing, despite the hectic atmosphere, he remained calm and gracious. Our room was spacious and perfect for our family with young children. The location was perfect, centrally located and within 30 minutes of all the attractions we wanted to visit in the area.

The breakfast area was too small and it was unorganized, causing us to go elsewhere for breakfast. The low stock of food and guests walking barefoot around the food was unsanitary.

Great rates and close drive to convention center. Modern lobby with swift check-in. Comfy beddings. Nice view from the room.

Room had noticeable hum from adjoining mechanical room. Cold room with difficult temperature adjustment.

My room was spotless and comfortable, with sleek and modern decor. The breakfast had a variety of options that satisfied my cravings. The shuttle service was prompt and the driver was friendly. I enjoyed my stay at this hotel.

The best aspects of my stay at this hotel were the convenient location to the concert venue, the cleanliness of the property, the helpful and friendly staff, and the excellent transportation services provided. The hotel was just down the street from the concert venue, making it a quick and easy walk. Additionally, it was centrally located, close to the town center and a variety of restaurants. The hotel facilities were fully renovated, and the room design was efficient and comfortable. The cleanliness of the hotel was impeccable, and the staff provided great customer service. The transportation services, including the shuttle to the venue, were efficient and convenient.

Nothing.

This hotel exceeded my expectations in so many ways. the location was perfect for me as it was just down the street from the concert venue I was attending. It was also conveniently located in the Irving area, close to restaurants and shops. Secondly, the staff were incredibly friendly and went above and beyond to ensure that I had a great stay. They were always ready to help and provided excellent service. Lastly, the rooms were fantastic, newly renovated with really nice oversized flat-screen TVs. The extra amenities like the microwave and fridge were a great bonus, making my stay comfortable and convenient.

Although there were a few small issues during my stay, overall, everything was okay.

This hotel met all my needs and more. The rooms were recently renovated and had great amenities, including an oversized flat-screen TV, microwave, and fridge. Plus, breakfast was included in the room rate. The hotel location was perfect, located close to several attractions and just down the street from the concert venue. The staff was friendly and attentive.

This hotel exceeded my expectations and there were no significant issues to mention.

I enjoyed the spacious and clean room, the helpful desk staff, and the convenience of a hot breakfast and shuttle service.

Felt right at home, with nothing being too much trouble.

The coffee and tea were available 24/7, which was great for a caffeine fix. The hotel was close to the venue, with a nice view from the cozy room. Staff were friendly and helpful. Convenient location to Toyota Music Factory.

Felt welcome, no complaints whatsoever.

Had an amazing Xmas stay at this hotel with complimentary and delicious breakfast offered every morning. the location was perfect, just a short walk away from numerous restaurants and shops. it was wonderful to have a shuttle available to take us to and from our sight-seeing destinations.

The hotel looks a little worn-out on the outside, and could definitely use some updates to its exterior and elevators. However, the staff was always friendly and accommodating, which helped to make our stay enjoyable.

As business guests, we loved the convenient location near the convention center and easy access to the freeway. The hotel's shuttle service within 5 miles was a great perk. The staff were friendly and accommodating, providing a welcoming atmosphere. The happy hour was a nice way to unwind and network after a busy day.

Felt quite safe, nothing to complain about.

Clean and spacious rooms with great views. Near famous attractions like Six Flags, the Convention Center, and the Toyota Music Factory pavilion. Shuttle service available within 5 miles. Basic but decent breakfast options. Friendly and accommodating staff.

Clean rooms, friendly staff, spacious King Suite, great location, close to attractions.

Nothing is perfect.

We had a fantastic stay at this hotel! The beds were clean and very comfortable, ensuring a great night's sleep. The rooms were spacious and well arranged, providing us with plenty of space to relax. We were impressed with the cleanliness of the hotel and the range of facilities available. The staff were incredibly courteous and helpful, going above and beyond to ensure we had everything we needed. The hotel's location was convenient, being close to several attractions in this city and just down the street from the concert venue. The breakfast provided was delicious and offered a variety of options to suit everyone's tastes.

Can't think of anything.

I had an excellent stay at the Holiday Inn Express in Irving. The front desk staff were friendly and welcoming, making me feel at home from the moment I walked in. The room I stayed in was newly renovated and spacious, with a comfortable bed and modern amenities. I also appreciated the variety of options available at breakfast, even for someone like me who doesn't eat animal products. The hotel's proximity to the convention center was a major plus for my trip. I highly recommend this hotel for its great service, comfortable accommodations, and convenient location.