The staff was friendly, great location and price, good breakfast, clean and spacious room, excellent service.

For us, it was ideal.

The breakfast was the best we've experienced in our 2 months of travel. Good selection and the apples were even wrapped. The cinnamon rolls were delicious. The service was exceptional, with kind and caring staff who went above and beyond.

Felt like being at home, nothing was too much trouble.

The hotel was conveniently located near the highway and shopping areas, making it easy to get around and find things to do. The complimentary breakfast was a highlight, offering a variety of options including pancakes, eggs, sausage, and cinnamon rolls. The staff were courteous and helpful, making the check-in and check-out process quick and easy.

The water in the hotel was hard, which made it difficult to keep my skin moisturized. Additionally, I had an issue with being charged for items I didn't receive, which is currently under investigation by the management.

Nice room and comfortable bed. Pillows and towels were great. Good location and quiet. Clean hotel and amazing staff. Good breakfast with delicious cinnamon rolls. Comfy beds

Don't have any issues at all.

The hotel is conveniently located just off the highway, offering easy access for travelers. The rooms are comfortable and clean, with a spacious and well-appointed design. The breakfast options are satisfying, providing ample choices and properly heated items. The friendly cleaning staff contributes to a welcoming atmosphere, offering greetings and making guests feel valued.

The hotel's housekeeping and staff management could be improved, with some guests experiencing issues such as rooms not being cleaned daily and delayed response to requests for fresh towels and trash removal.

We had a fantastic stay! Check-in was a breeze and the staff was friendly and helpful. Our room was neat and fresh, exceeding our expectations. The breakfast selection was phenomenal, offering a wide range of high-quality choices. The location of the hotel was great, close to shopping, restaurants, and easy freeway access. excellent value for money.

Everything was spot on.

The front desk staff were absolutely amazing! They not only gave us the Hot Tub room we wanted for free, but also provided excellent service and even recommended a fantastic restaurant. The room itself was spacious and the bed was unbelievably comfortable. I loved that they provided full-size bottles of soaps and lotion. The breakfast was delicious and the snack bar was a nice touch. The hotel also had great amenities like a fitness centre, indoor swimming pool, and a business centre. The staff was always available with their 24-hour reception and 24-hour security. The location also had a beautiful picnic area and tables, and the on-site car park made parking a breeze. our stay here was top-notch and I highly recommend this hotel if you're in need of a fantastic place to stay.

We stayed at the Holiday Inn Express in Knoxville for 2 months while traveling the country. The breakfast was the best we've had during our entire trip, with a good selection and even individually wrapped apples. The cinnamon rolls were absolutely delicious. The standout feature, however, was the exceptional service. The staff went above and beyond, ensuring everyone was taken care of and even offering to get more food when the cut-off time approached. This level of service was a refreshing change from other hotels we've stayed at.

Can recommend this hotel.

I recently stayed at the Holiday Inn Express in Knoxville and was impressed with the pleasant staff and easy check-in process. The room was neat and fresh, and the breakfast selection was phenomenal. I would definitely stay here again if I'm in the area.

I felt so comfortable during my stay that I have no complaints whatsoever.

Exceptional hot breakfast, helpful staff, clean rooms, great location near restaurants and shops.

Negative comment: Don't have any issues at all.

I had a fantastic stay at this hotel. The room was clean and the bed was very comfortable. The pillows were amazing and the towels were high-quality. The breakfast selection was the best I've experienced in my two months of traveling. They even wrapped the apples, which was a nice touch. The cinnamon rolls were delicious and the service at breakfast was exceptional. The staff was kind, polite, generous, and caring. They made sure everyone was taken care of, even offering to get more food as the cut-off time approached. the cleanliness, hotel facilities, breakfast, and staff exceeded my expectations.

Nothing it was perfect.

holiday inn express in knoxville exceeded all my expectations. it was even better than my previous stay. the staff was friendly and the rooms were clean and luxurious. everything resonated with me and made my holiday unforgettable.

front desk was sometimes unattended

great stay at holiday inn express knoxville! rooms are always clean and spacious, staff is amazing and friendly. love the central location and indoor pool. this is my go-to hotel in knoxville!

Vending machines not on my floor.

The hotel offered a very nice breakfast with a good variety of options, and the beds were comfortable. Another advantage was the convenient location, close to key areas and attractions.

The cleanliness was not up to par, with stained furniture and a room that was not as well maintained as expected. Additionally, there were issues with privacy, as housekeeping entered the room without knocking, causing discomfort and invasion of personal space.

Excellent value, spacious room, quick check-in, and impressive breakfast selection. Friendly staff and great location for concerts. Room cleanliness exceeded expectations. Highly recommended.