I had a great experience at this hotel! the location was excellent, situated in a beautiful area with nice buildings and landscaping. Secondly, the staff was friendly and provided excellent service, especially the front desk gal who took good care of us. Additionally, the room was clean and comfortable, with a very comfortable bed and all the basic amenities we needed. Lastly, the breakfast was delicious and had a good variety of hot and cold options. Oh, and I also loved the fact that our room had 2 queen beds, perfect for our needs. I was very happy with this hotel!

All was good, nothing to complain about.

We stayed at Holiday Inn Express for one night to break up a long drive, and it was the perfect pitstop. The hotel is conveniently located and relatively new, with well-maintained rooms. Despite some lower end finishes in the bathroom, we had a comfortable stay. The best part was the peaceful atmosphere, allowing us to rest without any disturbance. The breakfast was excellent, and the lady taking care of it was exceptional, constantly cleaning and ensuring a great dining experience. The staff, in general, were friendly and very helpful. Looking forward to staying again!

Would recommend this hotel.

Spotless rooms. Comfortable and spacious. Friendly and helpful staff. Great pool. Convenient location.

Nothing.

Our stay at Holiday Inn Express & Suites in Franklin was fantastic! The value for money was great, with clean and comfortable rooms. The location was convenient, with easy access to the interstate and plenty of nearby restaurants and activities. The staff were friendly and attentive, making us feel safe and well taken care of throughout our stay.

The only thing that could have made the breakfast better was more variety in the offerings.

The underground parking was convenient and the location of the elevators made it easy to navigate. The beds were incredibly comfortable, providing us with a good night's sleep. The on-site market was a nice touch, offering a better alternative to vending machines.

When we went to grab some fruit, yogurt, or orange juice, the staff was already putting away the breakfast items, and their response to our request was unfriendly. Additionally, we had expected the pool to be indoors based on the hotel description, but it turned out to be an outdoor pool.

Our stay at the hotel was fantastic. The staff, particularly Allison, was incredibly helpful and friendly during check-in. The cleanliness of the hotel was impeccable, with every corner spotless. The room itself was clean and comfortable, with a great shower and hot water. The breakfast offered a nice variety of food options. We also appreciated the available underground parking and the hotel's location, which was within a short drive of many excellent restaurants.

Can't fault the property in any way.

This hotel offers great value for money. The rooms are spacious and comfortable, with 2 queen beds that are perfect for families. The location is beautiful, surrounded by lovely scenery. The breakfast is included and has a good variety of hot and cold options.

No major issues, everything was satisfactory.

New hotel, great amenities, excellent breakfast, comfy beds, helpful staff.

All was perfect.

The hotel is situated in a developing area, which provides ample options for exploration. Customers appreciate the new and clean hotel, along with the friendly staff and complimentary breakfast. The basement parking garage is a plus.

As business guests, we appreciated the clean hotel, friendly staff, and helpful front desk. The free breakfast was excellent, with a wide variety of options. The bed and furniture were comfortable.

Felt very special, no complaints at all.

As someone with physical handicaps, I appreciated the convenient location just north of I-840. The hotel was only a 10-minute drive to the FirstBank Amphitheater, where I attended a concert. There were lots of good restaurants and activities within a 20-minute radius. The underground parking and nearby Twice Daily gas station were also handy. The staff, especially Zack at the front desk, were welcoming and gave great local recommendations. The room was clean and comfortable, and the complimentary breakfast had a great variety of options. a great alternative to staying in downtown Nashville, with a relaxing and safe atmosphere.

Felt right at home, no complaints.

The beds were incredibly comfortable, allowing for a great night's sleep. The walk-in shower was a nice touch, providing a luxurious bathing experience. Additionally, the breakfast spread was delicious and offered a variety of options.

The breakfast provided at the hotel was excellent, with a wide variety of options to choose from. The lady in charge of the breakfast area was incredibly helpful and maintained a clean environment for guests. All the employees I encountered during my stay were very friendly and willing to assist in any way possible.

The room I stayed in had a barn door type door for the bathroom, which left a visible gap into the bathroom. This lack of privacy made me uncomfortable, as anyone passing by could easily see me while using the toilet.

We had a great experience staying here! The location is perfect - close to restaurants and attractions. Our room was clean and comfortable with nice lighting and plumbing fixtures. The underground parking was a nice touch too.

Great breakfast, welcoming staff, clean room and bathroom, spacious and comfortable. Convenient location near the interstate in a beautiful green setting. Would highly recommend this hotel for a pleasant stay.