My purpose for staying at Holiday Inn Express was attending an event nearby, and the hotel's location was perfect, just a short distance away. The breakfast buffet offered a great selection and the coffee was consistently tasty. The staff, especially Nadia at the front desk, were friendly and went above and beyond. The pool and gym facilities were also well-maintained and enjoyable.

Strongly recommend this hotel.

The staff at the guest services desk were friendly and accommodating, despite a slight delay in checking us in. The room was clean and comfortable, and the breakfast provided was ample and delicious. our stay at this Holiday Inn Express was enjoyable. I would recommend this hotel for its convenient location and satisfactory amenities.

Spacious, convenient location, quiet, lots of nearby restaurants, good breakfast, clean and spacious room.

Absolutely nothing.

The friendly staff at the Holiday Inn Express made our stay enjoyable from start to finish. From the warm greeting at check-in to the helpful recommendations for local dining options, they went above and beyond to ensure our comfort. The spacious and clean rooms provided a cozy retreat after a long day of exploring the city. The pool was a great way to unwind and cool off during the hot summer days. I highly recommend this hotel for a pleasant and hassle-free stay.

holiday inn express in utica was a pleasant surprise. the breakfast was amazing and the room was clean and comfortable. the staff was friendly and the pool was refreshing. overall, a great stay.

Wifi was spotty.

Loved the comfy bed, plush duvet, and choice of pillows. Finally got some quality sleep. Also, great location for corporate travelers to marvel at Utica's thrilling construction projects. Cons: Who needs breakfast anyway? It's not like I enjoy starting my day with a delicious, hot meal.

I gotta say, this Holiday Inn really delivered on value for your money. The room was clean, comfy, and just what we needed after a long day of travel. Plus, the location near the Thruway entrance was super convenient. Shout out to the friendly staff who went above and beyond to make our stay enjoyable. Oh, and let's not forget the fluffy pillows and the ability to control the room temperature easily.

Now, let's talk about the breakfast experience. The pancakes were a letdown, they were way too rubbery and hard to swallow.

Comfortable beds, ample towels, great TV channels, adjustable heat, plenty of lights.

All good.

We had a fantastic stay at this hotel. The cleanliness of the room was impeccable, and the spaciousness made us feel right at home. The hotel facilities were top-notch, especially the fitness center, which was conveniently located next door. We were thrilled with the hotel's prime location, as it was situated right next to a great restaurant and close to a couple of other dining options. The breakfast provided a wide variety of options, ensuring that we started our day off right. Lastly, the staff members were incredibly friendly and accommodating, making our experience even more enjoyable.

Hard to think of anything.

Excellent breakfast, clean rooms, spacious, helpful staff, convenient location, quiet.

Nothing, it was perfect.

During our recent stay at the Holiday Inn Express, we had a comfortable experience with a variety of breakfast options available. The rooms were clean and comfortable, and we appreciated the additional sink in the main part of the room. The indoor pool was a nice addition, although we would have preferred a larger pool for playing with our child. Despite some noise from adjacent rooms, the overall service was pleasant and the location provided easy access to nearby restaurants.

Clean, spacious rooms. Comfortable beds. Great TV, fridge, and microwave. Delicious breakfast with a variety of options. Friendly and attentive staff. Convenient guest laundry. We enjoyed our stay and would recommend.

We had a last-minute switch from another nearby hotel and we were relieved to find that our check-in at the Holiday Inn Express was simple and hassle-free. The room we received was spacious and the beds were comfortable, ensuring a good night's sleep. We appreciated the variety of channels available on the TV, especially the one showing the hockey game we wanted to watch. The hotel also had a convenient location with plenty of dining options within walking distance. we had a comfortable stay at the Holiday Inn Express.

We recently stayed at Holiday Inn Express for our son's camp trip. The hotel is conveniently located right off the thruway, close to restaurants and a gas station. The beds were incredibly comfortable, and we enjoyed a good breakfast with a fun pancake machine that kids would love. The check-in process was friendly and efficient, and the coffee was great. We always choose Holiday Inn Express when we visit the area because we genuinely enjoy our stays there.

We do recommend this hotel.

Convenient location near event, enjoyable breakfast buffet with variety, friendly and helpful staff, clean and comfortable facilities, consistent satisfaction with previous stay.