Holiday Inn Franklin - Cool Springs By Ihg, Franklin (TN) - Deals & Reviews

This hotel is a hidden gem that offers great value for money. The attention to detail throughout my stay was impressive. The location of the hotel lends to a quiet setting that is peaceful and most pleasant, away from the noise of the surrounding area. The staff provided excellent service and made me feel welcome from the moment I arrived. The basic amenities in the room were well-maintained, and I appreciated having two towels available.

All aspects of my stay were satisfactory.

This hotel offers great value for money with its reasonable prices and attention to detail. The location served in the evening allowed us to explore nearby restaurants and the mall without the noise of downtown Nashville. The bar shutting at 9 pm was also a plus, as we could relax in a calm atmosphere. The staff provided excellent service and the basic amenities were all in order. The rooms were clean and well-maintained, and we appreciated the convenience of easy access in and out of the room. Additionally, the breakfast provided in a restaurant-style buffet was better than most, and we were glad it was included in the stay.

All was satisfactory, no improvements needed.

We had a fantastic stay at this hotel. The location was perfect, right in the center of everything we needed. There were numerous restaurants nearby, making it convenient for dining options. The hotel facilities were clean and well-maintained, providing a comfortable and enjoyable experience. The parking lot was well-lit and the pavement was smooth, ensuring a hassle-free parking experience. The staff were friendly and welcoming, from the moment we checked in to our departure. this hotel provided a great location and excellent amenities for our stay in this area.

Nothing it is perfect.

I recently stayed at the Holiday Inn in Franklin for a quick business trip. The location was perfect, just off the main road, and it was easy to navigate from the parking lot to my room. The staff, especially Ben the night manager and Shannon at the breakfast buffet, were amazing. Ben promptly fixed a hot water issue in my room, and Shannon treated me like royalty during breakfast. The hotel was clean and had great amenities, including a separate sink area in the bathroom and a pet-friendly policy for a small fee. The room was spacious and had a coffee maker, microwave, and fridge. a comfortable and enjoyable stay.

Would recommend this hotel.

We had a great experience at Holiday Inn. Our room was clean and spacious, and the staff was extremely friendly and accommodating. One highlight of our stay was the excellent service we received from Chris at the front desk. He went above and beyond to provide us with helpful recommendations for local attractions and dining options. The breakfast buffet was also outstanding with plenty of delicious choices. Despite a few minor issues with the bathroom size and firmness of the bed, we would definitely recommend this hotel for a comfortable and enjoyable stay.

The check-in process at Holiday Inn was a breeze, making our arrival stress-free. The room was spacious and clean, with a comfortable bed that provided a refreshing night's sleep. The friendly staff made us feel welcome and attended to our needs promptly. It was also conveniently priced for the area, offering good value for our stay.

One specific situation from the database reviews: We had a minor issue with our breakfast experience. Although we knew there was a charge for breakfast, the woman in charge seemed unhelpful and uninterested in assisting us.

The location of the hotel was perfect for our romantic escape. It was close to the attractions we wanted to visit and allowed us to easily explore the area. the hotel was also well-maintained, with clean rooms and common areas. the modern decor added to the overall ambiance, making it a pleasant place to stay. Additionally, the friendly and welcoming staff made us feel comfortable and taken care of during our stay.

There were a few minor inconveniences during our stay. the key cards had some issues and needed to be reactivated multiple times.

I recently had the pleasure of staying at this hotel and I must say, it exceeded my expectations. the value for money was outstanding. The prices were reasonable and the overall experience was worth every penny. The attention to detail was impressive, from the modern and clean rooms to the comfortable beds and walk-in shower. I also appreciated the addition of a sleeper sofa in the room, which provided extra convenience. Additionally, the staff were incredibly friendly and helpful, providing excellent service throughout my stay. Lastly, having breakfast included was a great perk. this hotel is perfectly located in the center of everything you could need, with plenty of nearby restaurants and easy access to attractions.

All was absolutely fine during my stay.