The staff was accommodating and responsive. Spacious and nice room. Friendly and helpful staff. Delicious and affordable food. Comfortable rooms. Lounge area with breakfast service. Bar area is nice. had fun.

Don't have any issues at all.

They were accommodating and responsive, ensuring our needs were met. The spacious and nice room provided a comfortable stay. Additionally, the hotel's proximity to downtown Grand Rapids was convenient. I would recommend this hotel for a pleasant stay.

The staff was accommodating and helpful. The room was spacious and clean. The pool was enjoyable and the lounge area had a nice breakfast service and bar.

The staff was friendly and helpful throughout our stay. They provided great recommendations for local restaurants and attractions. Additionally, the room was clean and had all the amenities we needed for a comfortable stay.

We had some issues with the noise levels in the hotel. The walls seemed to be thin as we could hear guests walking in the room above us and a baby crying in the room next to ours.

The hotel is located in a nice area, close to attractions like Meijer Garden butterfly exhibit. The rooms are spacious and comfortable, with comfortable beds and great showers. The staff is friendly and accommodating, providing helpful recommendations for local pizza joints. The hotel also has a pool area and exercise room for guests to enjoy.

Housekeeping could improve by checking if guests need their trash emptied.

Clean, comfortable rooms and friendly staff made my city break much better. the location was great, within easy reach of all the places I wanted to visit and the décor and amenities were perfect!

It would've been great if they spread the guests out more as hearing others walking above you can be annoying, especially during quiet moments. I wish housekeeping refreshed the room more frequently and asked about taking out the trash.

The beds were incredibly comfortable, giving us a good night's sleep. The spacious rooms were a pleasant surprise, providing ample space for us to relax. Additionally, the hotel's location was ideal, close to the spa treatments and Meijer Garden butterfly exhibit, making it convenient for our plans.

The noise from guests in adjacent rooms was quite noticeable, disturbing our peace. We expected a free breakfast but were initially told it would cost $15 per person.

The value for money was great and the room was comfortable. The location was convenient and the staff were friendly and helpful.

Breakfast delights could have been improved with a small free continental brk option.

The beds were super comfy and the staff was amazing! They went out of their way to make sure we had everything we needed, even hunting down toothpaste for us. The location was also great, with easy access to spa treatments and the butterfly exhibit at Meijer Gardens. Plus, the pool and exercise room were top-notch.

The lobby had a cold industrial feel, which could have been avoided with some warm touches like cookies at check-in and free coffee available around the clock. Additionally, we had some noisy neighbors who partied until 5 am and caused a flood in the lobby with their shower.

The staff at the hotel were accommodating, responsive, and genuinely hospitable. The room was spacious and comfortable. The lounge area was great, offering a breakfast service and a bar. The hotel appeared to be brand new.

Felt very happy, no complaints.

The staff was friendly and helpful, delicious and affordable food, clean and well-maintained room, convenient location.

Can't think of anything.

I had a fantastic stay at this hotel! The staff was incredibly accommodating, responsive, and helpful throughout my time here. They made sure that every request I had was taken care of in a timely manner. The cleanliness of the hotel was outstanding, and the facilities were well-maintained. The parking was convenient, and I never had any trouble finding a spot. The hotel is located in a nice area, which made me feel safe and comfortable during my stay. Additionally, the breakfast offered at this hotel was delicious and reasonably priced. the staff, cleanliness, facilities, parking, location in a nice area.

No negatives from this place.

We got great value for our money with a spacious and comfortable room. The staff at the hotel were incredibly accommodating and helpful throughout our stay.

The breakfast experience could have been better with a small free continental option or the addition of cookies and free coffee in the lobby 24/7.

The staff was friendly, accommodating, and responsive. The room was spacious and clean. The hotel is well-maintained and easily accessible.

All was perfect.

The employees were attentive and went out of their way to assist guests. Toothpaste was provided upon request. The room was spacious and comfortable. The lounge area had a menu-based breakfast and a pleasant bar area. The pool and exercise room were well-maintained.