The bedding and towels were clean and fresh, which was a nice touch. The front desk staff was friendly and helpful, providing excellent customer service. Additionally, the hotel offered free parking, which was convenient.

One disappointing aspect was the lack of room service. However, we made do by purchasing food from a nearby Walmart and using the microwave and refrigerator in the room.

The front desk staff were friendly and always willing to help. The hotel is in a convenient location with plenty of dining options nearby. The free shuttle to and from the airport was a huge plus. The rooms were nice and clean, and the beds were really comfortable. I was impressed with the hotel's hopper van service that took us anywhere in the local areas. The indoor pool and jacuzzi were a nice bonus, and the breakfast server, Maddie, was kind and thoughtful.

Can't recommend highly enough this hotel.

I had a great stay at this hotel! The cleanliness was excellent, and the rooms were very nice. The hotel facilities were top-notch, and I particularly loved the comfortable beds. The staff, especially the two ladies at the reception, were extremely helpful and friendly. The transportation options were convenient, with a nearby rail station that made it easy to get to downtown attractions. I was also impressed with the hopper van service that would pick up and drop off guests anywhere in the local area. I had a fantastic experience and would definitely stay here again.

Nothing.

Great staff, comfy beds, convenient location, reliable airport shuttle, impressive hopper van service, friendly bar waitress.

Nothing could have been better.

The hotel had everything I needed! The staff were fantastic, especially the chap who offered airport transfers. The beds were extremely comfortable, and everything was clean. The location was only a few minutes away from my destination, and there were plenty of options in the area for meals, shopping, and everything I needed. Additionally, the hotel had great transportation options, with a nearby rail station and a convenient hopper van that could pick me up and drop me off anywhere in the local area. I was really impressed with the cleanliness, hotel facilities, transportation options, and the helpful staff.

Nothing, it was perfect.

Clean room, friendly staff, convenient location to O'Hare, good food in on-site restaurant, indoor pool and jacuzzi.

Everything was fantastic.

Very nice and clean, comfy beds, helpful staff, convenient rail nearby, impressive hopper van service.

Not one thing.

I had a great experience during my recent business trip. The hotel had a convenient airport shuttle service, which saved me a lot of time and hassle. The shuttle ran on a schedule, so I didn't have to wait around for it to arrive. Additionally, the hotel's location was ideal for me as it was close to the airport and other key locations I needed to visit. This made my commute much easier and more efficient. Lastly, the customer service at the hotel was excellent. The staff was polite and accommodating, and they even helped me find a prime parking spot.

There were a couple of things that could have been improved. the mattress in my room was quite uncomfortable, which affected my sleep quality.

We had a fantastic stay at this hotel. The location was ideal as there were many dining options within walking distance. Additionally, the hotel provided a free shuttle to and from the airport, which made our travel experience much more convenient. We were pleasantly surprised when they allowed us to check in early, even though we had not made prior arrangements. The room itself was very comfortable, and we appreciated having a complete restaurant and pub attached to the hotel. The staff, especially the two ladies at the reception, were extremely helpful and accommodating. this hotel provided great value and we would definitely stay here again.

Nothing to dislike.

The value for money at this hotel was excellent. We found the prices to be very reasonable, especially considering the amenities and service provided. The location of the hotel was great, as it was only a few minutes from our destination. There were also many dining options within walking distance, which was very convenient for us. The staff at this hotel were very friendly and provided excellent service. They made us feel welcome and were always ready to assist with any requests or questions we had. The rooms at this hotel were nice and had great basic amenities. We particularly enjoyed having a microwave and a refrigerator in the room, which made our stay even more comfortable.

All aspects of our stay at this hotel were great.

The hotel was very clean and the beds were incredibly comfortable. The staff, especially the two ladies at the reception, were very helpful. The location may be a bit far from downtown attractions, but there is a nearby rail that can get you there quickly. I was impressed with the hotel's hopper van service, which would pick me up and drop me off anywhere in the local area. I had a fantastic stay and would definitely consider staying here again, especially in the summer.

Nothing, everything was great.

I had a great experience at Holiday Inn with spacious and comfortable rooms. The staff was friendly and accommodating. The location was convenient for my trip.

One drawback was the breakfast situation. While it was included in the room price, it was not a buffet-style where you could grab what you wanted.

We recently stayed at Holiday Inn for our vacation in Chicago. The hotel's location near O'Hare was convenient, and the free shuttle service to and from the airport was a plus. Our room was clean, well-appointed, and the staff was efficient and friendly. The on-site restaurant, Bar Louie, had delicious food for our late dinner and breakfast. Special mention to the waitress Maddy, who made us feel right at home with her excellent service. The hotel also had many dining options within walking distance, and they even let us check-in early without prior arrangements. it was a great and affordable choice for our stay.

Would recommend this hotel.

The housekeeping missed two nights, but the front desk gave us clean towels and trash bags. The room was comfortable with a restaurant and pub attached. Good value with dining options nearby and a free airport shuttle. Friendly staff and convenient hopper van for local areas. Would stay again in the summer.

As a business traveler, I found the facilities at the hotel to be fantastic. The attached restaurant and pub were a convenient option for meals, and the room was spacious and comfortable. The staff, especially Jerome, was friendly and helpful, even late at night.

I felt very welcomed during my stay and had no complaints whatsoever.