I had a great value for my money at Best Western Premier. The room was clean, spacious, and had comfortable beds. The hotel's location was convenient, close to the highway and with a 24/hr Subway across the street. The staff was incredibly friendly and helpful, especially the lady on the Wednesday into Thursday early morning shift. She went above and beyond to resolve issues with my booking and deserves 5 stars.

The morning meal could have been improved with more variety or options.

I recently stayed at Best Western Premier for a special occasion, the Marine Corp Ball, and it was a great choice. The bed was incredibly comfortable and the warm water in the bathroom was a nice touch. The soft pillows provided a good night's sleep and the room itself was well-made and comfortable. The staff was attentive and always ready to assist with any needs. a fantastic experience.

100% Recommend this hotel.

The location of the hotel was perfect for our romantic getaway. We were able to easily explore the nearby attractions and restaurants. The staff at the hotel were extremely friendly and helpful, making us feel welcome from the moment we arrived. The room we stayed in was clean and comfortable, with all the necessary amenities for a relaxing stay. We also enjoyed the delicious breakfast options offered each morning.

There were a few negative aspects to our stay. The parking situation was a bit frustrating as there were limited spaces available due to buses taking up some of the spots.

The staff were extremely courteous, helpful, and friendly. The breakfast was fantastic with a good channel selection on a large Samsung TV. The hotel is conveniently located for visiting tourist attractions.

Everything was fantastic.

Rooms were clean, with fresh towels and soap provided. The decor was cozy, and the king bed was surprisingly spacious. The hotel had a convenient location near gas stations. Impressed and would choose this chain in the future.

I am really impressed with the hotel. The attention to detail is amazing, especially the rooms with double beds and a great view, as well as the ones with a bath. The beds are extremely comfortable, which made my stay even better. Also, the hotel offers breakfast included in the price, which is great if you want to save some money.

I couldn't find anything to criticize, everything was perfect.

The value for money at Best Western Premier was exceptional. The room was clean, spacious, and had comfortable beds. The staff treated us with friendliness and were very helpful throughout our stay. The location was convenient and the attached restaurant was a bonus.

The breakfast option could be improved with better quality and temperature control.

The cleanliness of the room was impeccable, with no stains or dirty floors. The bathroom was in great condition, with no cracks or stains. The hotel also had a comfortable bed and the staff was very accommodating. I would recommend this hotel.

The breakfast was included and had a good selection. I was pleasantly surprised with the quality and variety of the food. Overall I would recommend this hotel.

This hotel is conveniently located near the I95 highway, making it a great choice for those traveling through Richmond. It is also away from busy shopping areas and the National Theatre, ensuring a quiet and peaceful stay. there is a convenience store nearby, providing easy access to any necessities you may need.

Some guests have mentioned that the breakfast service can be slow, with waits of up to 40 minutes.

The staff was amazing, polite, and helpful. The check-in experience was professional and efficient. The beds were comfortable and the rooms spacious. Great for traveling with a baby.

Can't think of anything.

I recently booked a room at Best Western Premier for my son and daughter-in-law's attendance at the Marine Corps Ball. The hotel was clean and comfortable, and the morning staff was incredibly helpful and pleasant. The bed was cozy and the water in the shower was delightfully warm. Additionally, the room itself was clean and the beds were comfortable. It was also a bonus to have a restaurant right in the hotel, as we were too tired to go out and find a place to eat after a long day of traveling. The food was delicious, too!

I can recommend this hotel.

I had a fantastic stay at this hotel. The room was spacious, clean, and incredibly comfortable. The hotel itself had beautiful decor and modern facilities. The staff was friendly and attentive, making my stay pleasant and safe. Additionally, the hotel's location was convenient for my needs as it was close to the area where I had a wedding to attend and also had easy access to major highways.

Nothing, all excellent.

Quick check-in, friendly and professional staff. Comfortable and spacious room with great amenities. Convenient location near major highway and downtown. Delicious and plentiful complimentary breakfast. Excellent investment in hotel upgrades.

The value for money was excellent, with a spacious and comfortable room that felt like a cozy home. The location was convenient for driving to tourist attractions and the staff were extremely helpful and friendly.

The breakfast option could have been better with more appealing choices to justify the extra cost.