As trekkers and a group of friends, we loved the hotel's great location, secure parking lot, and clean rooms. The lobby with its beautiful Koi fish and waterfall was a nice touch. The security measures using room keys to access the elevator were a smart idea. Additionally, the bed had both firm and soft pillows, which was a pleasant surprise, especially since I had forgotten my soft pillow at home. The breakfast we ordered was delicious and arrived on time. we were impressed with the hotel and would definitely stay here again.

Felt like visiting family, no complaints.

Great location near the freeway, with easy access and nice views of palm trees. Comfortable and well-equipped rooms. Friendly and helpful staff. Clean and new facilities. Decent breakfast buffet.

Felt like a VIP, nothing to complain about.

The breakfast options were limited and the pancakes were dry. Despite this, the staff were attentive and accommodating. The pool was open and the ice machine worked. the hotel offered plenty of parking and the manager ensured we didn't miss the shuttle to Oktoberfest. The facility was clean and comfortable with courteous staff.

Best aspects of the hotel were the cleanliness, hotel facilities, location in a business area in Los Angeles, and the helpful staff. We loved how clean and well-maintained the hotel was, from the lobby to our room. The facilities were top-notch, especially the reception area with its cool waterfall feature. The location was perfect for our needs, positioned in a business area of Los Angeles that allowed us to easily access our destinations. The staff went above and beyond to make our stay enjoyable, providing us with a variety of pillows and delivering a delicious breakfast right on time.

The hotel offers great value for money, with affordable prices that won't break the bank. The attention to detail in the rooms is commendable, with amenities like shampoo and soap being well-stocked. Additionally, the location is convenient as it is close to grocery stores, restaurants, and the main highway.

One area that could be improved is the lighting in the hotel. It could benefit from more lights to brighten up the spaces.

The staff were incredibly helpful and friendly, making my stay very enjoyable. The room was comfortable and well-equipped, providing everything I needed. I appreciated the cleanliness of the facility, as it was evident they take pride in maintaining a high standard. Additionally, the hotel offered a breakfast buffet, although it had slightly less variety compared to other establishments. The availability of two different types of pillows was a nice touch, catering to different preferences. I had a positive experience and would recommend this hotel.

I do recommend this hotel.

This hotel exceeded my expectations in several ways. Firstly, the value for money was excellent. The prices were reasonable and offered great value for the quality of the rooms. Additionally, the staff were exceptional. They were attentive, friendly, and always willing to help. The basic amenities provided were also very good, including a well-maintained fitness center and a clean swimming pool. Lastly, the location of this hotel was ideal. It was conveniently located close to everything, such as restaurants and shopping centers, yet it still felt safe and quiet.

All aspects of my stay at this hotel were satisfactory.

The secure parking lot was a bonus, providing peace of mind. The staff were friendly and accommodating, making our stay pleasant.

Our room was dirty, with hair found on the bed, toilet, and shower. The broken fingernail in the bathroom was a major turn off.

The location, secure parking lot, staff, pool, beach proximity, and family-friendliness were all great!

Was all great.

The staff was friendly and went out of their way to help me when I needed it. Most of the staff, from the reception desk to the restaurant and room service, made a big impact on the overall experience. They were courteous, kind, helpful, and very attentive to customers' issues. The facility was clean and comfortable, with a nice lobby featuring Koi fish and a waterfall. The security measures using your room key to access the elevator were a good idea. The room itself was spacious, with a very comfortable bed. The other staff members were also nice.

Felt warm, but no reason to complain.

The hotel was clean, with friendly staff and a good location close to restaurants and shopping.

Everything great.

Impressive building with wide windows and comfortable rooms. The staff is helpful, kind, and attentive. Convenient complimentary hotel transport and a nice touch with the choice of pillow types. Delicious breakfast in-room service and a good-sized pool complement the overall experience.

This hotel is situated in a great location, close to many restaurants and entertainment options. The hotel staff was incredibly friendly and helpful during my stay. The room was comfortable and had many useful amenities, including a Keurig coffee machine and a hair dryer in the bathroom. The secure parking lot was a nice perk.

I had a wonderful stay at Holiday Inn Gateway. The front desk staff greeted me warmly and acknowledged my membership. They even upgraded me to a beautiful corner suite on the 3rd floor. The lobby has been recently revamped and looks great. The restaurant served delicious and generously portioned meals at reasonable prices. The friendly and helpful staff, from the front desk to housekeeping, made my experience even better. I highly recommend this hotel.

The hotel's location was great, close to restaurants and attractions. The secure parking lot was a plus. The staff were very nice and kind.

Nothing negative to say.