The bedroom and bathroom were large, luxurious, comfortable, and stylish. The staff provided attentive and cheery service throughout the hotel. The bar had a great vibe, especially on nights with live music, and the bartenders were knowledgeable. The hotel's location was convenient for accessing some of the best restaurants in town, and the option to use hotel cars for transportation was a bonus.

Large, updated room with comfortable beds. Convenient location for nearby restaurants and shopping. Free shuttle service to airport and ski resorts. Two bars and restaurants serving a range of food options. Late check-out provided for delayed flight.

As trekkers and a group of friends, we loved the complimentary upgrade and fabulous room service dining. The spacious rooms and friendly staff made us feel welcome. The hotel's location in downtown was perfect, close to everything. The J Bar served great food and drinks, with an amazing bartender named Ryan.

Felt looked after, no complaints whatsoever.

Excellent service, stunning facilities, great range of cuisine, impeccable rooms, wonderful amenities. Friendly staff, immediate greeting and luggage assistance. Beautiful upgraded suite, attentive service at breakfast. Comfortable and classy lounge. Rapidly addressed activity recommendations. Superior corner suite upgrade with amazing views. Surprise suite and special celebration for husband's birthday. Lovely bottle of wine in the room. Absolutely wonderful stay!

Friendly staff, personalized service, smooth departure, secure belongings.

The hotel exceeded my expectations with its impeccable service and beautiful design. the staff was friendly and helpful, ensuring a warm welcome and providing valuable guidance for activities in the area. the dining options were exceptional, offering a variety of delicious dishes. Additionally, the location of the hotel was perfect, providing easy access to the main attractions in the area. the room was spacious and well-maintained, offering a comfortable and relaxing stay.

We absolutely loved our recent stay at the grand Hotel Jerome. The charming boutique hotel exceeded our expectations in every way. The spacious and beautifully furnished rooms were a delight to come back to after a day of exploring Aspen. The separate tub and shower in the bathroom added a touch of luxury. The outdoor area was lovely and provided a tranquil space to relax. The staff were incredibly friendly and helpful, making us feel right at home. we had a truly elegant and memorable experience at Hotel Jerome.

Amazing staff, professional and personable. Upgraded to suite, lovely bottle of wine and note for special celebration. Beautiful and comfortable room with great view. Courteous and professional staff. Spacious room, friendly staff. Perfectly situated in downtown Aspen. Delicious food and drink at The J Bar, with a great bartender.

Absolutely nothing to say about dislikes.

We got great value for our money with a beautiful upgraded suite and amazing views. The staff treated us like family and were always friendly and helpful.

The food for breakfast could have been better.

Friendly staff, quick check-in, upgraded suite, delicious breakfast, comfortable lounge.

I loved the rustic yet luxurious vibe of the hotel. It had a boutique feel with beautiful Victorian touches. the staff were friendly and made me feel welcome from the moment I arrived. the room was spacious and had a fantastic view of the mountains. the hotel's location in downtown Aspen was very convenient, close to restaurants and stores. It was also a short drive to attractions like Maroon Bells. the heated pool and jacuzzi were a highlight, providing a perfect way to relax in the cold weather.

Spacious room, friendly staff, convenient location, great food and drink, excellent service.

Nothing, all was good.

Unique mix of Wild West, Art Deco, and animal print decor in an impressive red brick building. Spacious, luxurious, and stylish bedroom and bathroom. Attentive and cheerful staff, excellent bar with live music. Convenient location for top restaurants and transport services. Beautiful courtyard with mountain views.

The location of this historic hotel is ideal, right in the heart of town. Guests can easily walk to shops and restaurants, and enjoy the breathtaking view of the mountain beyond. The hotel is conveniently located near stops for the sky buses, making it easy to explore the whole valley. The rooms are comfortable and well-appointed, with amenities that ensure a pleasant stay. Guests can enjoy delicious breakfasts and refreshing cocktails in the courtyard. The staff provides excellent service, making guests feel valued and well taken care of.

The bathroom in the room could use some improvement, with broken pieces of metal near the sinks.

During my Christmas stay, I really enjoyed the luxurious amenities and personalized service at this historic hotel. the staff went above and beyond to ensure my stay was exceptional, providing warm hospitality and attentive care. the hotel's central location made it convenient for exploring the surrounding attractions and enjoying the festive atmosphere of the city. Additionally, the hotel offered excellent dining options, allowing me to savor delicious meals without having to venture far.