The value for money at this hotel was great, with reasonable prices and attention to detail. The location takes the most credit, as it was convenient for exploring the area on foot and just a short drive to the boardwalk. The staff provided excellent service, and the basic amenities in the clean rooms were top-notch. Additionally, the hotel's proximity to stores and restaurants was very convenient, making it easy to access everything we needed.

Our experience at this hotel was satisfactory and there was nothing major that stood out as needing improvement.

The staff at the hotel were incredibly friendly and accommodating, going above and beyond to make our stay enjoyable. They even surprised my partner with a special treat for their birthday. The hotel's location was also convenient, with easy access to the downtown area and attractions. Additionally, the room was spacious and comfortable, providing plenty of space for us to relax and unwind after a day of exploring the city.

Furthermore, there was an unpleasant smell of marijuana in our room, possibly coming from a neighboring room. while the staff and room were great, these issues with fees and odor really detracted from our experience.

During our stay at Hyatt Place, we were pleasantly surprised by the warm welcome we received upon arrival. The hotel staff had prepared a thoughtful welcome card and treats for our wedding anniversary, which made us feel special. The beds in our spacious room were incredibly comfortable, ensuring a good night's sleep. Additionally, the breakfast provided was tasty and satisfying.

I had a fantastic stay at this hotel. The valet parking service was incredibly efficient and the staff were extremely polite and helpful with loading and unloading our luggage. They even gave us excellent recommendations for local restaurants and attractions. The hotel itself was really nice, with spacious rooms that were perfect for our family. The sofa that converted into a bed was a great option for my college-aged boys. The staff were always friendly and provided excellent service. The location was also a major plus, as it was close to the beach, boardwalk, and downtown area.

Nothing that I didn't like.

The location of Hyatt Place was perfect for our stay in Santa Cruz. It was just a short walk to the boardwalk and beach. The valet parking service was very convenient and the staff in charge of parking were kind and helpful. The room itself was spacious, clean, and had comfortable beds. The breakfast provided was decent and got us fueled up for the day.

This hotel is a great value for money with its affordable prices and attention to detail. I was impressed by the location, as it is close to everything around town, including the beach, boardwalk, and downtown. The staff provided excellent service and the basic amenities in the rooms were well-maintained. I also enjoyed the awesome breakfast offered in the morning.

The only downside was a minor issue that could be improved upon.

Clean hotel, excellent staff, 6 ft distance procedures, friendly valet service, felt safe and secure.

Everything great.

The room was spacious and clean. The valet parking staff were polite. The hotel had a nice bar. The pool looked inviting but I didn't have time to use it. The location was close to the Boardwalk.

Great location, helpful staff, good wifi, delicious breakfast, clean facilities, nice pool.

Nothing, all was good.

The hotel's cleanliness was exceptional, with a spotless room and plenty of fresh towels. The wall-mounted TV was a clever touch, allowing me to easily adjust it whether I was relaxing on the couch or lounging in bed. Plus, the hotel's location was perfect, only a short 15-20 minute walk to the beach and boardwalk. Being so close to downtown meant I had easy access to everything this city has to offer.

N/A

The hotel staff were extremely helpful and accommodating. They promptly fixed our air conditioning issue and brought us extra supplies when needed. We appreciated the limited housekeeping and the clear plastic bags for our requested amenities. The location of the hotel was perfect, just a short walk to the Boardwalk.

We were disappointed that the breakfast area was still closed at 6:15 am and the bananas that were being served had turned black by 7:00 am. There was also a lack of variety in the fruit options, with only bananas available.

My recent stay at Hyatt Place was enjoyable and comfortable. The room was spacious and modern, with comfortable bedding. The pool and gym facilities were top-notch, and the complimentary breakfast was excellent.

Our room was well-appointed and spotless. The privacy screen between the bedroom and sitting area was perfect for travel with a child. The valet parking was convenient and easy. we had a great stay.

We had a fantastic stay! The hotel was really clean and everything felt very safe. The staff were polite and accommodating. Our room had a spacious sitting area and was within walking distance to downtown. The parking was reasonable and efficient. The hotel facilities, especially the pool area, were beautiful and comfortable. The location was great, close to everything around town and just a short walk from the beach and wharf.

Nothing to be said.

I recently stayed at this hotel and had a great experience. the location was fantastic, as it was very close to downtown and within walking distance to the beach and boardwalk. Additionally, the staff was friendly and attentive, making me feel welcomed throughout my stay. The rooms were clean and well-maintained, with good amenities and an awesome breakfast offered in the morning. I was very satisfied with my stay at this hotel.

The only minor issue I encountered was that housekeeping missed a few details in my room. But apart from that, everything was ok.