I had a great stay at Surestay Plus! The rooms were nice and clean, and the staff was very friendly and accommodating. I especially loved the small convenience store on-site, which came in handy when we needed a late-night snack. The breakfast choices were also impressive, and the staff at the hotel was fantastic. I was even able to buy a small blanket and pillow for a fair price when I asked before leaving. The customer service here is excellent, and I was thrilled with the accommodations.

Nothing to fault!

The staff were friendly and accommodating. Beautiful sitting area in the grass to enjoy coffee. Peaceful despite the Louder Than Life concert. Close walking distance to the Expo center. Comfy beds. Amazing salsa provided with breakfast. Convenient microwave and mini-fridge in the room.

Felt fine, nothing to complain about.

Rooms are newly renovated with modern furnishings and careful attention to detail. Temperature control is efficient and works well in all weather conditions. Pet-friendly amenities offered without extra charge, including a great walking area with tables and benches for relaxation. Great value for the money compared to other similarly priced hotels.

Surestay Plus exceeded our expectations in terms of cleanliness, quality, and friendly customer service. The location was perfect for attending the Bourbon&Beyond Festival, just a short 10-minute walk away. We appreciated the option of having a couch in the room, and the breakfast in the lobby was excellent. The staff was attentive and professional, making our stay enjoyable.

No issues to mention. 👍

I recently had a nice stay at a hotel near a convention center. The hotel offered great value for money, with affordable prices for a comfortable stay. The staff were professional and attentive, ensuring that all my needs were met. The rooms were renovated with hard floors, which I loved because there was no carpet. The absence of carpet gave the room a clean and fresh feel. Additionally, the hotel had basic amenities and provided a variety of breakfast options, including delicious pastries.

Everything was great!

Great value for the price. Clean rooms with recent upgrades. Convenient location with easy access to the interstate system. Appreciated the pet-friendly amenities, including a dog run area. Friendly staff and good customer service. Comfy beds and a good breakfast selection.

Some maintenance issues, such as a slow-draining shower. Dated furnishings and amenities, except for the nice big TV.

The location was perfect, so close to the airport and the Kentucky Expo center. The beds were surprisingly comfy. All the other motels in the area looked run down. The breakfast was yummy with plenty of options. The staff was friendly, professional, and informative.

Nothing, it is perfect.

I had a fantastic stay at this hotel during the Bourbon & Beyond Music Festival. It was conveniently close to the airport, but surprisingly quiet without any noise disturbances. The cleanliness of the hotel was top-notch, with fresh paint and new carpeting. The staff was friendly and provided excellent service, making me feel welcome. The breakfast spread was satisfying and had a decent variety of options.

Nothing, all was good.

Convenient location across from airport. Comfortable beds and spacious rooms. Friendly and helpful staff. Excellent breakfast with a helpful breakfast attendant. Clean and well-maintained rooms. Efficient AC repair response. No negative aspects.

We had a wonderful stay at Surestay Plus in Louisville. Our room was impeccably clean and had beautiful hardwood floors. The spaciousness and comfortable amenities, such as the huge bed and kitchenette, made our stay even better. The separate vanity and bathroom were a thoughtful touch. The customer service was excellent, with friendly and accommodating staff. The breakfast was delicious and the health department's "A" rating gave us peace of mind. a fantastic experience.

Would definitely recommend this hotel.

The staff was friendly and accommodating. They provided an extension cord and extra bedding with no charge. The breakfast was fresh and of good quality. The hotel is conveniently located near Kentucky Kingdom and the convention center.

It was all superb.

Room clean, smelled good. Donna at front desk excellent, friendly, informative. Comfortable from start. Polite at checkout, asked about breakfast. Good hot choices, waffles, bread, muffins, yogurt. Remodeling almost done, looks gorgeous. Modern, new rooms with beautiful furnishings. Impressed by cleanliness and price.

We were pleasantly surprised by the updated rooms, which were clean and comfortable. The hotel staff was friendly and accommodating, making our stay enjoyable. Despite a few minor drawbacks, we would recommend this hotel for its overall value and positive experience.

I recently stayed at Surestay Plus in Louisville for a weekend getaway. The staff was incredibly helpful and friendly, and the breakfast they provided was outstanding. Jewel, who facilitates breakfast, was a true champ. The room was spacious and the bed was exceptionally comfortable. The hotel's location right off 264 made it convenient for all our activities, and the value for the price was great. Don't be fooled by the initial appearance of the surroundings.

Totally recommend this hotel.

I had a great stay at this hotel. The location was perfect for our needs as it was close to the expo center where our kiddo had a basketball tournament. The staff at the front desk were friendly and helpful. The hotel was also conveniently located near restaurants and had easy access to highways. The breakfast provided was good and the pool, although small, was perfect for our short stay.

Everything was spot on.