I had an amazing stay at this hotel. The cleanliness was exceptional, with spotless rooms, hallways, and bathrooms. The staff was incredibly friendly and helpful throughout my stay. I loved the personal touches, like the rose and chocolate on my pillow. The location was perfect for both relaxing and enjoying downtown. The hotel had great facilities and convenient parking options.

None.

Clean rooms, friendly staff, convenient location, great amenities, inspiring artwork, walking distance to attractions.

None.

We had a fantastic stay at this hotel. The staff was friendly and helpful, and the room was extremely clean and comfortable. The hotel had great facilities, including a bar with delicious cocktails. The location was perfect for us, as it was close to downtown and easily accessible from the highway.

Can't fault anything about this hotel.

Creative and unique décor in an industrial building. Excellent service and delicious breakfast. Convenient location with easy parking access. Overall great experience.

We loved the location - within walking distance of restaurants, attractions, and shopping boutiques. The hotel staff suggested great places to visit and even provided printed directions for us. The room and bathroom were clean and spacious. Free parking and complimentary use of the nearby YMCA were definite perks.

Nothing, it is perfect.

We loved the historic charm of the hotel, especially the exposed brick in our room. The complimentary breakfast had plenty of options, and we appreciated the pancake machine. The location was convenient for exploring the nearby shops and restaurants. Parking was a bit confusing, but manageable. we recommend this hotel.

The hotel was exceptionally clean and offered free on-site parking. The hearty breakfast and helpful staff added to the pleasant overall experience. Additionally, the historic charm of the building, which was originally a tobacco storage warehouse, was a cool feature. The presence of a swimming pool at the nearby Y across the street was a convenient option for guests. The comfortable beds and friendly staff were also standout aspects. The hotel's proximity to downtown Lancaster and Franklin & Marshall College made it a convenient choice for exploring the area.

Felt exceptional, no complaints.

During our Christmas stay at this hotel, we were delighted by the excellent customer service and attention to detail. The staff went above and beyond to ensure our comfort and satisfaction. We particularly enjoyed the beautifully decorated and spacious room, which provided us with a cozy and festive ambiance. The continental breakfast was also a highlight, with a good selection of food and a convenient availability time until 10am. Additionally, the hotel's location in the heart of the city made it easy for us to explore nearby attractions and restaurants.

While overall our stay was wonderful, there were a couple of minor drawbacks. The breakfast, while decent, could have been improved.

I had a fantastic stay at this hotel. The cleanliness was impeccable, and the hotel facilities were top-notch. The location was unexpected but ideal, with easy access to some really nice restaurants and everything in this city. Additionally, the staff was friendly and accommodating.

Nothing, all excellent.

Convenient location, walking distance to town and attractions. Helpful staff with great recommendations. Clean room and bathroom. Free parking and access to nearby gym. Lovely decor and unique structure.

Clean and spacious suite. Friendly staff. Comfy beds with great pillows. Nice touches like robes, wine glasses, and daily chocolates. Location perfect for our activities.

The location of the hotel is perfect, with easy access to various breweries, shops, and restaurants in the area. The hotel itself is unique and curated with local artwork, giving it a distinct artistic vibe. The staff members were friendly and always ready to offer assistance. I also appreciated the thoughtful touches in the room, such as umbrellas, water, roses, and chocolates.

I stayed at the Arts Hotel for two nights during a weekend getaway. The room was fantastic, with a comfy couch and coffee table, plus a surprise sliding glass door with a great view. Housekeeping even gave me a red rose and chocolates as a charming touch. The hotel's aesthetic and history were captivating, with old wood floors, bricks, and beams from a tobacco factory. The king deluxe room was comfortable, with excellent shower water pressure. The complimentary breakfast went above and beyond with options like breakfast burritos and a pancake machine. The area around the hotel was walkable and full of shops, bakeries, and restaurants.

Would recommend this hotel.

We absolutely loved staying at this place! The location was perfect as we were able to easily access all the breweries, shops, and restaurants on foot. The staff were incredibly friendly and accommodating, making our stay extra special. Our room was spacious and had all the amenities we needed, including a mini-bar and a comfortable sitting area. The breakfast was delicious with plenty of options to choose from, and we really appreciated the attention to detail with the rose petals and chocolates in our room.

We would highly recommend this venue to anyone looking for a luxurious and comfortable stay.

Convenient parking and walkable location to local attractions and amenities. Repurposed atmosphere with an old brick warehouse converted into a hotel, adding to the ambience. Enjoyed the beauty of the brick walls, elegant bathrooms, original wood floors, and sturdy beams in the room.

Room cleanliness was not up to standard, with noticeable dust on several surfaces and carpet edges. Slow elevator service.