Good hot breakfast options, helpful staff, decent bed and generous room size. Allowed to swim after hours with nice size pool and hot tub. Wonderful beds and clean pool. Excellent morning manager, resolved problem outside establishment. Courteous staff, superb rooms. Enjoyed pool, spa, and everything. Keep up the good work.

We loved the pool and hot tub, especially being able to swim after hours. Staff was apologetic about the hot tub issues. We had a great stay with our family, they accommodated all our requests, and even allowed us to check out a little later. The hotel is clean and a great value.

Felt lucky, no complaints at all.

Our recent stay at Nichols Inn was perfect for our needs. We were traveling with our new baby and they were incredibly accommodating, providing us with a clean and quiet room even when we arrived early. The location was also ideal, with several restaurants within walking distance and easy access to the casino, Mall of America, and nearby shopping areas. We loved the complimentary breakfast and the pool and jacuzzi were always empty when we used them. We will definitely be coming back.

Strongly recommend this hotel.

our stay at this hotel was excellent. We felt that we got great value for our money, as the room was clean, comfortable, and well-maintained. The location was also very convenient, with a biking/walking trail nearby and several restaurants within walking distance. The staff were friendly and accommodating, especially when we arrived early with a new baby.

The breakfast offerings could be improved by adding biscuits and gravy.

The value for money at this hotel was exceptional. The room was clean and the facilities were high quality. The staff were friendly and helpful, even providing a secure spot for my bike outside.

One improvement that could be made to the morning meal would be to offer more protein options, such as eggs or bacon. The waffle and omelet makers were great, but a wider selection of ingredients for the omelets would have been appreciated.

Clean rooms, comfortable beds, and great pool/spa facilities. Reception staff were helpful and went above and beyond to assist with inquiries and transportation information. The lobby lounge provided a pleasant gathering space for families. a satisfactory stay.

We loved the spacious rooms with tables and chairs, ideal for eating in. The separate freezer in the fridge was perfect for our cooler blocks. The cleanliness of the bathroom and room was impressive, not even a spot of dust. The facility also had a great lobby lounge area where our family gathered for visiting, and the staff was very accommodating in removing a bed from our room to make space for our son's bed and hoyer lift. The complimentary coffee, tea, and juice available all day long was a nice touch.

We felt secure throughout our stay and the staff went above and beyond to assist us. Nothing was too much trouble.

Room was comfortable. Pool and spa were great. TV was big and had a remote. Staff, especially morning manager, was excellent.

The room and hotel were clean, including the pool area. Easy check-in and check-out process. Quiet room with clean sheets and great air conditioning. The pool and spa were enjoyable, with a big TV and available remote. The staff, Emma and Jerri, were professional, helpful, and made us feel comfortable during a difficult time.

Easy check-in, comfortable bed, amazing bedding. Impressive pool and hot tub area, clean water and great temperature. Good breakfast with omelette maker. Would stay here again.

The hotel is conveniently located on a busy street, but surprisingly the room was quiet enough for a good night's sleep. The staff were friendly and helpful, making my stay more pleasant. The room was clean and well-organized, with fresh linen. The hotel also had a pool and hot tub area, which was clean and well-maintained.

The breakfast could be improved, as it mostly consisted of sugary carbohydrates. Additionally, the toilet paper provided was thin and scratchy.

Our stay at Nichols Inn & Suites was wonderful. The breakfast options were delicious, and we appreciated the variety of choices. The pool and hot tub area were absolutely amazing, with a beautiful vaulted wood ceiling and clean, clear water. The staff was friendly and accommodating, making our stay even more enjoyable. I highly recommend this hotel for a great experience.

The hotel was conveniently located near the hockey tournament we were attending. The pool and hot tub area was nice and clean, with plenty of space to relax. The complimentary breakfast was okay.

We had some trouble with our room keys not working properly, which was frustrating. The hotel could use some improvements, such as new carpet in the rooms and hallways.

We had a fantastic time staying at Nichols Inn & Suites for our family trip. The hotel's location was perfect for us, as we were able to enjoy the casino and then take the kids to the children's museum the next day, all within walking distance. The staff was friendly and accommodating, providing us with a clean and quiet room for our new baby. We also loved the proximity to various restaurants and attractions like the Mall of America. The complimentary breakfast was a great bonus, and we had the pool and jacuzzi mostly to ourselves during our stay. a wonderful experience and we would definitely return.

Can't recommend this hotel highly enough!

For the price we paid, we got great value with a clean and updated room, friendly staff, and a convenient location. The beds were incredibly comfortable and we felt welcomed and well taken care of during our stay at this hotel in Hastings.

The breakfast menu could use improvement, especially the coffee and orange juice.