Beautiful room, perfect location, amazing staff, and exceptional service. Brock was extremely knowledgeable about the city and provided valuable recommendations. Conveniently close to Union Square, with easy access to public transportation and nearby amenities. Luggage storage was a bonus. Truly a restful and enjoyable stay.

The hotel is conveniently located near Union Square and Chinatown, making it a great choice for exploring the city. The rooms are comfortable and well-appointed, with nice amenities like a water kettle and teabags. The staff is friendly and helpful, and the hotel provides valet parking. The quiet environment ensures a peaceful stay, despite being close to attractions like the cable car stop. it's a great option for those who want a central location and a comfortable stay.

Guests felt welcomed into the hotel "family" with attentive service and a genuine care for their comfort. Staff goes above and beyond to ensure a pleasant stay, making sure nothing is too much trouble.

my recent stay in sf was fantastic! the staff at orchard were incredibly welcoming and helpful, the location couldn't have been better, and the hotel itself was in excellent condition. loved the environmentally friendly water stations too!

shower could use an upgrade

The cleanliness was top-notch, and the hotel facilities were great. The location was perfect, right near the tram line which allowed us easy access to the tourist spots in this city. Additionally, being close to Union Square was a major convenience for us.

Nothing negative to say.

I got great value for my money at this hotel. The room was clean and spacious, with a comfortable bed and pillows. The location was perfect, just a 5-minute walk to Union Square. The staff were friendly and helpful, especially Klauss, the manager.

The hotel breakfast could use some improvement, maybe adding more variety to the options.

I recently stayed at this place and had a fantastic experience. The location is perfect, situated up the hill a tad from the city center. It's just a short walk away from Chinatown and only two blocks from Union Square. The hotel itself is lovely, with a charming terrace and garden furniture where you can relax. The room was spacious and well-appointed, with a comfortable bed and all the amenities I needed. The staff, from the doorman to the front desk, were friendly and attentive. They even supplied a wheelchair and ice when my friend needed assistance. I had a wonderful stay and would highly recommend this hotel to friends.

I must mention that the staff did not provide clear payment details during check-out, resulting in a silly mistake on our part. However, given the overall positive experience and excellent service, I still recommend this hotel to friends.

Convenient location near cable car stop. Spacious room with comfortable bed. Good tea & coffee in room and bathrobe provided. Friendly and accommodating staff. Enjoyed my stay.

This hotel is conveniently located close to everything with easy access to key attractions and just two city blocks away from the bustling Union Square. It is almost next door to a cable car stop, making transportation a breeze. The room and bathroom were clean, but small, with no view to speak of. The service was fine and breakfast was not included, but there were plenty of options nearby. Facilities were basic, but the air conditioning worked well.

The staff were overly friendly and forced 'welcome back' greetings, which lacked authenticity.

The hotel's location was convenient, being close to Starbucks and Wall Green. However, there was street noise and construction, with jackhammers starting as early as 6am and ending at 10pm. The hotel's proximity to the cable car lines was helpful for getting around. The rooms were nice and spacious, with comfortable beds and powerful showers. The staff were friendly and helpful, making check-in and check-out easy. The hotel also had a restaurant that served a pleasant breakfast. the hotel had good facilities and advantages for a comfortable stay.

There was a lack of windows in the rooms, making them feel a bit stuffy.

Friendly staff, new and quiet rooms, comfortable bed and good water pressure, quick elevators, thoughtful amenities.

Everything was fantastic.

We loved staying at this place! It is located in the heart of the city near many tourist spots and the business district. The staff was incredibly helpful and accommodating, from the doormen to the maids. The room had all the amenities we needed, including a mini-bar, tea and coffee facilities, and a flat-screen TV. We also enjoyed the terrace and sitting area, as well as the hotel's restaurant and bar.

One small issue we had was that the staff did not clearly explain certain payment details to us, which led to a silly mistake during check-out. However, overall we had a great experience and would definitely recommend this hotel to friends.

I recently stayed at Orchard Hotel for a business trip and I was impressed. The staff was incredibly friendly and helpful, always with a smile on their faces. The room was clean and comfortable, and the breakfast was delicious. They even fixed a bathroom issue promptly. The location was perfect, within walking distance to downtown and all major transportation. The suite was spacious and well-equipped, with modern fixtures and all the amenities needed. I can't wait to stay here again on my next visit to the city.

Would recommend this hotel.

I had a fantastic stay at this hotel. The location was perfect, so close to Union Square and downtown, but far enough from the tenderloin district. The staff was incredibly friendly and attentive, making me feel welcome throughout my stay. The cleanliness of the hotel was top-notch, everything was spotless. The breakfast provided was very good, offering a variety of options to start the day off right.

Nothing for me.

Great location near Union Square, easy access to public transportation. The room was spacious, with a comfortable bed, and the staff was professional and friendly. The hotel's environmental-friendly policies were impressive. I would recommend this hotel.

We loved the hotel's cleanliness, with our room being spacious and very clean. The bathroom was nice and functional, with separate shower and tub. The staff was incredibly helpful and gracious, even cancelling the fee for the extra bed. The location was perfect for us, being very close to Union Square and right on a cable car stop, making it easy to explore the city and visit Fisherman's Wharf and Chinatown.

All good.